For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Media & Publishing

J.W. Pepper

200 reviews

4.6200 reviews
Write a review

About J.W. Pepper

Data updated
Website
www.jwpepper.com
Category
Media & Publishing
Location
United States · Exton
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
60% (6/10)
Do you own J.W. Pepper? Claim this profile for free and start replying to reviews.

Is J.W. Pepper legit?

J.W. Pepper (www.jwpepper.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.

What people say

T
THEODORE DIDDEN · 2 reviews · Verified · Experienced 2026-08-04 ·

Pepper HAD it.

Simple: Pepper had the sacred song I needed in English, SheetMusicPlus did not. Thank you, Pepper!

Reply from J.W. Pepper2026-08-06

We're happy to hear that you found the music you were looking for! Thank you for your order and for your review.

S
SandraHughes · 1 review · Verified · Experienced 2026-07-29 ·

Great music selection

Great music selection, easy to order, fast delivery times.

Reply from J.W. Pepper2026-08-06

Thank you! We appreciate your order and your review.

r
ruthshuler · 1 review · Verified · Experienced 2026-08-04 ·

I received a quick reply to my…

I received a quick reply to my request, but so far no follow up.

Reply from J.W. Pepper2026-08-06

Hi Ruth, a representative will be in touch with you as soon as possible to address your request. Thank you for your patience and for being a Pepper customer.

e
emon · 1 review · Verified · Experienced 2026-08-04 ·

The cost to ship some papers seems out…

The cost to ship some papers seems out of control. $10 shipping is ridiculous.

Reply from J.W. Pepper2026-08-06

We're sorry to hear this. For more information about our shipping policies, please visit jwpepper.com/shipping. Thank you for being a valued Pepper customer.

C
CarolSpencer · 1 review · Verified · Experienced 2026-08-02 ·

Greats products…easy access.

Reply from J.W. Pepper2026-08-06

We're so glad to hear you're enjoying our products and finding them easily accessible. Thank you for your wonderful feedback!

J
JOSEPHPITONZO · 1 review · Verified · Experienced 2026-08-04 ·

Devon

Devon Great knowledgeable Joe

Reply from J.W. Pepper2026-08-06

That’s great to hear! Thank you for your review and for your order.

R
RandyMcCraw · 1 review · Verified · Experienced 2026-07-31 ·

Great communication and fast service

Great communication and fast service. Thank you!

Reply from J.W. Pepper2026-08-06

You're welcome, Randy! Thank you for your order and your review.

C
Carol Iacucci · 2 reviews · Verified · Experienced 2026-08-03 ·

I found what I wanted relatively easy

I found what I wanted relatively easy. (I am not a techy person nor patient).

Reply from J.W. Pepper2026-08-06

We're happy to hear that you found the music you were looking for, Carol! Thank you for your order and for your review.

T
Toney Keeler · 1 review · Verified · Experienced 2026-08-03 ·

The representative was amazing!

The representative was amazing! Thank you so much!

Reply from J.W. Pepper2026-08-06

Thank you for your review and for being a Pepper customer!

F
Francis · 4 reviews · Verified · Experienced 2026-08-03 ·

Easy to order

Easy to order. I was able to listen to the chart and immediately liked it. Download and print were super easy.

Reply from J.W. Pepper2026-08-06

We're happy to hear that you found the music you needed! Thank you for your order and for your review.

E
Elizabeth Richards · 21 reviews · Verified · Experienced 2026-08-03 ·

Songs required clearly identified with…

Songs required clearly identified with all options available. Better website than other comparable music websites. Would undoubtedly use again

Reply from J.W. Pepper2026-08-06

That’s great to hear! Thank you for your review and for your order.

R
RebeccaGoltz · 1 review · Verified · Experienced 2026-08-03 ·

The woman I talkedto was very patient…

The woman I talkedto was very patient and polite

Reply from J.W. Pepper2026-08-06

We’re happy we could be of help! Thank you for your order and for leaving a review.

B
Beverly Bucci · 3 reviews · Verified · Experienced 2026-08-03 ·

Very nice todo business with

Reply from J.W. Pepper2026-08-06

Thank you, Beverly! We appreciate your order and your review.

T
TinaShort · 1 review · Verified · Experienced 2026-08-03 ·

Great Customer Service

The response was super quick from customer service after I struggled with a business account. Every customer service rep I spoke with were super friendly and helpful.

Reply from J.W. Pepper2026-08-06

We're happy to hear this, Tina! Thank you for sharing your positive experience with us and leaving us a review.