Kcal (www.kcallife.com) has a 4.2 out of 5 rating on OK.one, based on 37 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 81% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 29% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Elize Alex · 10 reviews · Experienced 2026-04-21 ·
★★★★★
I’m really disappointed with the 50 AED…
I’m really disappointed with the 50 AED Katsu Chicken meal from KCAL. The chicken was not crispy at all, and the curry lacked any real flavor, making the dish feel quite bland overall. Even the cauliflower rice was wet and poorly prepared, which made the whole meal unappetizing. I had considered choosing you as a regular food provider, but this experience has completely changed my view.
Reply from Kcal2026-05-08
Hi Elize,
Thank you for reaching out. We’d like to look into this matter further - kindly share your contact details & date + time of incident either by email at [email protected] or through our Instagram channel @kcal.life. Our team will then conduct a thorough investigation.
~ Team Kcal Restaurants
Amazing company, Very high quality meals , extremely helpful and responsive team
Reply from Kcal2026-03-05
Thank you so much for your kind words Pooya! 💚 We’re so glad you’re enjoying the meals and that our team could support you. We truly appreciate your feedback! 🙌
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Megan Louw · 1 review · Experienced 2026-02-19 ·
★★★★★
For someone that is so busy and…
For someone that is so busy and generally forgets to eat , this is great to keep me on track with my goals. I have tried so many companies , but nothing compares to KCAL💚
Reply from Kcal2026-02-19
This makes us so happy Megan 💚
We know how busy life gets, so we’re glad KCAL is helping you stay on track with your goals! Thank you for trusting us we’ve got you 🙌💚
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David MacBain · 1 review · Experienced 2025-10-04 ·
★★★★★
100% recommend Kcal Meal Plans
Kcal Meal Plans is has improved my life. I've lost about 10kg since I started with Kcal. The menu offers a lot of variety so I dont get bored and the app makes choosing dishes really easy. Would 100% recommend to anyone who struggles sticking to a diet.
Reply from Kcal2026-02-17
Thank you so much for your wonderful feedback David 🤍
Congratulations on losing 10kg that’s an amazing achievement! 🎉 We’re so happy to hear you’re enjoying the variety and finding the app easy to use.
Thank you for recommending Kcal and for being part of our journey 💚
Eat well without the stress.
Three meals and snacks brought to your door every day.
Calories dialed in for your personal goals.
With customer care that truly cares.
Reply from Kcal2026-02-17
Thank you for your lovely feedback Jasmina🤍
We’re so glad you’re enjoying the convenience of having your meals and snacks delivered daily, perfectly tailored to your goals. Making healthy eating stress-free with a team that truly cares is exactly what we’re here for 💚
Thank you for choosing Kcal Meal Plans!
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Ane Ruiz · 1 review · Experienced 2026-01-15 ·
★★★★★
Kcal is on another level
I’ve tried a few meal plan companies before and Kcal is on another level. The food tastes fresh and high quality, not like the usual mass-produced diet stuff.
It’s a bit more expensive than other brands I’ve tried, but totally worth it for the quality. Without a doubt, I’d recommend it to anyone, for me, it’s the best real meal plan company in Dubai, no question!!!
Reply from Kcal2026-02-17
Thank you for your review Ane🤍
We’re thrilled to hear you love the quality and freshness of our meals that’s exactly what we aim for! 💚
Your recommendation means a lot, and we’re honored to be your go-to meal plan in Dubai. Thank you for choosing Kcal!
This has to be one of the best meal plan companies in the UAE because their food arrives on time, it tastes good and fresh. Makes my busy day easy with kcal ⭐️🙏🏻
Reply from Kcal2026-02-17
Thank you for your lovely feedback, Mizna ⭐️
We’re so glad to hear Kcal makes your busy days easier with fresh, tasty meals delivered on time! 💚 Your support means the world to us.
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karthik das · 1 review · Experienced 2026-01-30 ·
★★★★★
Best meal plan
My favorite meal is definitely Pasta Free lasagna🤍 But what I love most is how kcal fits into my lifestyle. When I’m offshore for 6 months, routine is everything and when I’m back onshore, I don’t even have to think about my meals. It’s just sorted. Simple. Consistent. Stress-free. This is really the number one meal plan company in UAE 💚
Reply from Kcal2026-02-17
Thank you so much for your feedback, Karthik 🤍
We’re so happy to hear Kcal fits seamlessly into your lifestyle, whether offshore or onshore! 💚 Keeping your meals simple, consistent, and stress-free is exactly what we aim for.
And we totally agree Pasta Free Lasagna is a fan favorite! Thank you for choosing Kcal, your support means the world.
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Ahmed · 1 review · Experienced 2025-02-28 ·
★★★★★
Highly recommended meal plan
I signed up for their international meal plan last year and honestly I’ve been impressed since. The food actually tastes good, calories are super clear and easy to follow, and I can pause or reschedule deliveries whenever I need. It’s made sticking to a healthy routine way easier.
I’d definitely recommend Kcal meal plans over others. I’ve tried a few before and they just didn’t make sense.
Reply from Kcal2026-02-17
Thank you for your wonderful feedback Ahmed🤍
We’re thrilled to hear the international meal plan has made sticking to a healthy routine easier for you! 💚 It’s great to know you enjoy the taste, clarity, and flexibility of our meals.
Your recommendation means a lot thank you for choosing Kcal!
Finished one month with Kcal and it’s been a really positive experience.
The food has good variety and doesn’t feel repetitive. Portions are balanced, packaging is clean, and the app makes everything easy to manage.
The support team has been very responsive and genuinely attentive. They actually follow up and make sure things are sorted.
Overall, it’s been smooth and reliable so far.
Reply from Kcal2026-02-17
Thank you for sharing your experience Averil! 💚
We’re thrilled to hear your first month with Kcal has been smooth and positive. It’s great to know you’re enjoying the variety, balanced portions, and easy-to-use app plus our team is always happy to help!
We look forward to keeping your healthy routine stress-free and delicious.
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Maxi H · 1 review · Experienced 2025-09-23 ·
★★★★★
Effectively stole my money
Effectively stole my money. I ordered pre workout over a month ago. They have ignored all correspondence. They need to be investigated for fraud.
Reply from Kcal2025-10-27
Hi Maxi,
We apologies for your recent Kcal experience and thank you for reaching out. We’d like to look into this matter further, could you please share the below details with us either by email at [email protected] or through our Instagram channel @kcal.life. Our team will then conduct a thorough investigation.
- Order number
- Contact number
- Email address
- Website you ordered from
~ Team Kcal Fuel Up
I paid more than 40 dhs for 3 prices of salad with 3 pices of chicken.... this was insane! I neved paid this amount for such a less salad!!!! I mesage them on whatsapp, but none one contacted me!Very, very disappointed! 👎👎👎
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Asya · 1 review · Experienced 2024-02-03 ·
★★★★★
Top service
my experience with Kcal was very good, i tried Moments package and was very well packed with the ingredients on how to cook it and what was in the food and very tasty.
the delivery service was also good they kept me in the loop and updated me once it was ready for delivery and made sure i received the order.
this to me was the best service i had from a food company.
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Ryan · 11 reviews · Experienced 2024-01-25 ·
★★★★★
Hair in the food that was delivered
Hair in the food that was delivered, wrong items delivered, one day my food did not turn up at all. Unreliable and disappointing.
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Joswafa · 2 reviews · Experienced 2023-08-29 ·
★★★★★
Still waiting for Bag refund
I was having meals from Kcal last 3 months , after collecting the delivery bag last 10 days ago I’m still waiting for the refund of 200 aed. After calling and contacting them on WhatsApp they are promising to transfer deposit once they collect bunch of people to do it in one go. If it was not so irritating it will be funny. I don’t recommend this company, not professional at all
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Mohammed Shafiq · 4 reviews · Experienced 2023-02-03 ·
★★★★★
Pathetic service!
Pathetic service!
I ordered a product online and waited for ages for dispatch. Emailed them 3 times No response!!
Eventually got my credit card involved to get my refund.
Never use them!
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Whk · 4 reviews ·
★★★★★
Bad food quality
Bad food quality, Poor customer service and Unprofessional account manager
