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Shopping & Fashion

KICKS CREW

202 reviews

4.0202 reviews
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About KICKS CREW

Data updated
Website
www.kickscrew.com
Category
Shopping & Fashion
Location
United States · New York
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
64% (27/42)
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Is KICKS CREW legit?

KICKS CREW (www.kickscrew.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.

What people say

M
Marcus Bryant · 1 review · Verified · Experienced 2026-08-07 ·

kickscrew delivered

it was difficult to find my size but kickscrew delivered! fast and secured shipping. thanks. till next time

T
Tisa · 1 review · Verified · Experienced 2026-08-03 ·

Wasn’t the legit shoes didn’t fit the…

Wasn’t the legit shoes didn’t fit the same at all

H
Haute · 1 review · Verified · Experienced 2026-08-02 ·

Thank you so much to the Customer…

Thank you so much to the Customer Support team for being very accommodating and for granting our requests, especially when it comes to order cancellations. We also really appreciate that most of the items we order are consistently available and rarely out of stock, which is amazing. The only area that could be improved is the delivery time, as orders can sometimes take quite a while to reach our customers. However, our customers are generally willing to wait. Overall, we truly appreciate your excellent service and support. Thank you!

M
MH · 6 reviews · Verified · Experienced 2026-08-02 ·

Awesome shoes

Awesome products that arrived on time with no hassle

A
Amy McFall · 2 reviews · Verified · Experienced 2026-07-05 ·

Bought shoes from them twice and both…

Bought shoes from them twice and both times got exactly what I ordered!

M
Melinda Warren · 2 reviews · Verified · Experienced 2026-06-08 ·

Horrible

Just Horrible! Nothing I was told from them ever happened

Reply from KICKS CREW2026-08-07

Hi Melinda, We’re sorry to hear about your experience and understand your frustration. However, after reviewing the information available to us, we were unable to locate any previous email communication from you regarding this concern. Our team has now reached out to you directly. Please kindly check your inbox (including your spam or junk folder) and stay in touch with us so we can better understand the issue and work toward a resolution as quickly as possible. Thank you for your understanding and for giving us the opportunity to assist you.

G
Gilbert · 1 review · Verified · Experienced 2026-07-26 ·

Praesent nec erat convallis

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

A
Ali · 1 review · Verified · Experienced 2026-08-06 ·

Very nice work with this company 👍🏼

C
Charlette Gail · 5 reviews · Verified · Experienced 2026-08-02 ·

Loved the shoes

k
kim · 1 review · Verified · Experienced 2026-08-02 ·

Solid

Solid, trustworthy. Arrived in Phoenixe from Hong Kong within 1.5 weeks, packaged most excellently!

L
Larry Shoemo · 2 reviews · Verified · Experienced 2026-08-02 ·

Will be purchasing again.

K
Karla · 1 review · Verified · Experienced 2026-08-01 ·

EXCELLENT!

V
Veronica · 1 review · Verified · Experienced 2026-08-01 ·

Good condition and fast delivery

E
Eileen Sletten · 1 review · Experienced 2026-07-30 ·

If I could give this company a negative…

If I could give this company a negative number, I would. Their sizing on the website is not correct. I want to make a return and the refund policy is a store credit. But when I go to fill out the return form, it errors. Several times over. All of the email addresses for customer service are fake. One form has you type in the code, but says that the code is incorrect every time!! Do not order from this company!!

M
Mon · 1 review · Verified · Experienced 2026-08-01 ·

Fast shipping

Fast shipping - product is legit - Was worried as i’ve heard mixed reviews especially in regards to products not arriving, but no issues at all

M
Mikal · 1 review · Verified · Experienced 2026-08-03 ·

Only received 1/2 my order

Quick reply and service what’s come so far is great and authentic .

Reply from KICKS CREW2026-08-05

Hi Mikal, Thanks for sharing your feedback with us. Upon reviewing your orders, we can confirm that both orders were placed on July 28th. One order was dispatched on July 30th and successfully delivered on Aug 1st. The other order is still being processed, which is within KICKS CREW's stated processing time of up to 10 business days (excluding weekends and holidays). Once the package is handed over to the courier, additional transit time is required for delivery. Our team has sent you a follow-up email with the next steps to help resolve this as quickly as possible. Please kindly check your inbox (and spam folder) so we can get this sorted out for you right away. We appreciate your patience and the opportunity to make this right.

R
Rae · 1 review · Verified · Experienced 2026-08-05 ·

Very Nice & Fast Service

T
Terri美国 · 1 review · Verified · Experienced 2026-08-03 ·

Five star

Five star . Thank you

K
Kiera美国 · 1 review · Verified · Experienced 2026-07-25 ·

Fast shipping

A
AlyannaPH · 1 review · Verified · Experienced 2026-08-04 ·

Ordered June 14 received it on July 31…

Ordered June 14 received it on July 31 just in time for my birthday. The shoes were authentic and they have great customer servicd.