Great service
Great service. Shipment takes a little bit long because of the tension of us and iran here in dubai, but the product is legit and new!
About KICKS CREW
Data updated- Website
- www.kickscrew.com
- Category
- Shopping & Fashion
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 64% (27/42)
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Is KICKS CREW legit?
KICKS CREW (www.kickscrew.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.
What people say
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I love the Kicks Crew
I love the Kicks Crew! So easy to deal with.
Need a customer service phone nu or…
Need a customer service phone number or a agent in the chat
Reply from KICKS CREW2026-08-04
Hi Kordero, Thanks for sharing your feedback with us. Upon reviewing your orders, we can confirm that both orders were placed on July 29th. One order was dispatched on July 30th and successfully delivered on Aug 1st. The other order is still being processed, which is within KICKS CREW's stated processing time of up to 10 business days (excluding weekends and holidays). Once the package is handed over to the courier, additional transit time is required for delivery. Our team has sent you a follow-up email with the next steps to help resolve this as quickly as possible. Please kindly check your inbox (and spam folder) so we can get this sorted out for you right away. We appreciate your patience and the opportunity to make this right.
Great customer service
Thank you for customer service
My order was cancelled by yourselves
My order was cancelled by yourselves and no real explanation to why so I wont be ordering again from your company
Trainers I could not find online were…
Trainers I could not find online were sourced and delivered within a week. Top marks!
great selection
great selection, easy transaction, and fast shipping! thank you so much, lovin my new gym buddy :)
It was my first time purchasing from…
It was my first time purchasing from kickscrew and it was cool. Got my shoes in a timely manner, great selections but just hate the 35.$ shipping fee. But I love my sneakers thank you.
Shoes were 🔥 shipping time was great…
Shoes were 🔥 shipping time was great OVERALL GREAT PRODUCT & CUSTOMER SERVICE
My 1st experience
I ordered on the 22nd of July, my package made it on time, so that my son can wear the shoes on the first day of school (Aug 3rd). My son loved it when he opened the package. So my son was happy and so was I. Thanks KicksCrew
The size is too tight
The size is too tight. I sent a request to exchange or refund but got no response.
Good Square Business
Hard to find kicks (found), great price (for sure), communication (on point), and shipping (well packaged, verified product, and fairly quick)! Thanks to Kicks Crew and the seller!
my shows came wrapped perfectly and had…
my shows came wrapped perfectly and had no damage i def will be shopping again
Good service
Kicks crew are the best company
Overall
Overall, my son was happy with his shoes! We did pay for expedited shipping $35, we orederd on the 21st and arrived on the 30th!
Delay but worth it
Once I ordered it was about 2 weeks before I got them because of the authentication process but definitely worth the wait!
Good product good quality and quite…
Good product good quality and quite quick delivery
Good quality no issues
Up to now can't see my son shoes
I was disappointed first , but customer service reached out and explain the delay. And that was nice and good service I will update once I received all the goods.
Reply from KICKS CREW2026-08-04
Hi Floriza, Thanks for your feedback. We’re sorry to hear that the long wait for your order has been frustrating. Our team has sent you a follow-up email with the next steps to help resolve this as quickly as possible. Please kindly check your inbox (and spam folder) so we can get this sorted out for you right away. We appreciate your patience and the opportunity to make this right.