Here to HelpWe're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours.Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)
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Is Knowfashionstyle legit?
Knowfashionstyle (www.knowfashionstyle.com) has a 2.7 out of 5 rating on OK.one, based on 424 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 47% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
I placed an order 2 days ago & I still have yet to receive my tracking number or when I'm expected to be receiving my clothing at my address. I also included that I wanted expedited shipping meaning it'll come in a couple days. I'm getting nervous as I did spend close to $300 & I don't want to be disappointed.
Reply from Knowfashionstyle2020-07-28
Hello Dear customer
Thank you for your comments, We are very glad to serve you , could you send us your order number , we will check it for you , or you can email us , we will deal with it for you ,your satisfaction is what we seek .
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Email : [email protected]
Kind regards!
Even though my order took a while I received it today I like everything I ordered! Gonna order again soon
Reply from Knowfashionstyle2020-07-28
Hello Dear customer
Thank you for your comments, We are very glad that you are satisfied with our products. we will work hard and to do better in the future ,your satisfaction is what we seek .
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Email : [email protected]
Kind regards!
My 1st order shipped and it's in the US already. My second order I paid extra shipping to get it delivered a certain time and I told Bella before 24 hours after ordering that if they were unable to deliver in that time frame to cancel my order. It's been almost 12 days since I placed my order my order hasn't shipped and she won't refund me my money without taking 30% because it's the policy. Which the policy says you can cancel within 24 hours. At this point I just want my money back and I will never order anything else from them that I need before a certain time. I will do a update when my 1st order arrives. I ordered that on the 1st with flat rate shipping.
Update: I just received my 1st items today Aug 3rd and the items does look like picture and the site is real. They need a lot of work on customer service tho because they suck. Now waiting on my 2nd package which was ordered on July 8th with standard shipping
Reply from Knowfashionstyle2020-07-24
Hello Dear customer
Thank you for your comments, We are very glad to service you , could you send us your order number , we will check it for you , or you can email us : [email protected] , we will deal with it for you . Your satisfaction is what we seek .
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Email : [email protected]
Kind regards!
I had really hi hopes for this company. The clothes i did receive is amazing! I love the material and sizing. But my order was missing two item out of 5 and now im getting the run around. Shipping took about a month but that was expected. I wanted to place another order but since the 1st on wasn't completed i don't trust a 2nd.
Reply from Knowfashionstyle2020-07-24
Hello Dear customer
Thank you for your comments, We are very glad that you are satisfied with our products. Could you send us your order number , we will check your missing items for you , or you can email us : [email protected] , we will dear with it for you , your satisfaction is what we seek .
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Email : [email protected]
Kind regards!
Hi I’m still waiting on my order which I probably messed up by ordering all XL sizes I hope the clothes fit and I don’t have to sell them
Reply from Knowfashionstyle2020-07-24
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Email : [email protected]
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
I order 5 items for myself and 5 items picked by my mother on June 5th. And I was sent a tracking number and all 10 items were delivered to my door on July 3rd after paying the additional duties and customs placed by my country 🙄. Anyway 2 of my mother's dress was tight on the arms so it has to be altered. It all came in the lovely packaging in a box. I'm glad I got all my items.
Reply from Knowfashionstyle2020-07-24
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Email : [email protected]
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
A lot of items to choose from and affordable items
Reply from Knowfashionstyle2020-07-24
Hello Dear customer
Thank you for your comments, We are very glad that you are satisfied with our products. we will work hard and to do better in the future
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Email : [email protected]
Kind regards!
Update : I received the rest of my items finally 06/20. I ordered April 18 and got two items on 05/18. I thought they were a scam because it took FOREVER. I literally had gave up. I stopped bothering them every day and was just gonna take my L on getting scammed. Still only 3 stars because it took them a long time to send my items even though I paid $50 for 4-7 day shipping. The customer service is also poor. They need to update contact information. Overall the clothes fit perfect and look like what’s on the website.
Reply from Knowfashionstyle2020-07-04
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
Wow I wish I had a saw that before I place my order I would not have never ordered I ordered it June 13th 2020 and I have not received anything either I emailed them twice or three times about my order have not received no tracking number to keep telling me it takes time to process the order but it sure didn't take time to take my money and I wanted these outfits before my birthday which is August 3rd I'm so disappointed and it's messed up bad for business sad people have to go through this this is bad for business either send me my order and send me my money but since I'm seeing what I'm seeing I prefer just to have my money back
Reply from Knowfashionstyle2020-07-04
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
Update
Hi ladies you will get your order. I finally got mine today. I ordered may.3rd I really thought I had just lost 224.00 everything fit the way I expected it to. Material is not one I would normally buy but every item was just like the items on the page. I will only give a few stars because it did take forever. Idk if I will order again because the wait was terrible and they should let you know upfront that it will take a while.
Reply from Knowfashionstyle2020-06-20
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
Finally received my items after waiting since April 18,2020. Your company is receiving so many bad reviews because of your dishonesty, I understand delivery is slow because of COVID 19 but why LIE to consumers making us assume our delivery is on the way with a tracking number when in reality your company has no idea when it will arrive because of COVID 19. However I’m very pleased with my items (true to size), I would’ve given more stars if I wasn’t lied to several times about my delivery order. (Unprofessional)
Reply from Knowfashionstyle2020-06-20
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
Its hard to get ahold of anybody, i ordered my clothes on 5/18 and still havent received any updates and its a month now, i got shipping numbers but they dont lead to anything. I'm hoping my packages come i really wanted them for my birthday.
Reply from Knowfashionstyle2020-06-18
sorry,the tracking info will update when the order arrive at your country.
This is my 3rd and final review of KnowfashionStyle... After two and a half months of waiting I finally got my package today and it is exactly what I ordered. I do like what I bought but it wasn't worth waiting two months for so needless to say I won't be ordering from this company again and I really wouldn't recommend anyone else to either. Unless you don't mind waiting forever
Reply from Knowfashionstyle2020-06-18
thank you for your support.we are so sorry for the inconvienience cause by you.shipping delays due to the pandemic these days.usually it only takes 1-2 weeks on delivery.
Finally I got my order. I can give a little more stars.it would have been 5 if I didnt have to wait 2 weeks in a halph. Since April but thanks for my order anyway.
Reply from Knowfashionstyle2020-06-18
we are so sorry for the inconvienience cause by you.the shipping delays due to the pandemic on United States.
I thought this was a scam when I ordered and had not received my order within 2 weeks. I read all of the reviews and thought I was out of $200.00. I sent emails and kept getting "We are urgently preparing your order. Will send tracking number when order is sent. Please don't worry!" I gave them time and waited patiently. I received the tracking number and tracked it with the shop app that tracks orders from anywhere. The app told me where my package was and the arrival date. I also knew when they were delivered. My order came. The clothes look exactly like the picture and fit true to size. It might take a minute, but it was worth it.
Reply from Knowfashionstyle2020-06-20
Hello Dear customer
Thank you for your comments, We are very glad that you are satisfied with our products. we will work hard and to do better in the future
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Here is my whatsapp : + +8613128617978
Kind regards!
Sandy
I ordered 4/16 and after several weeks and emails I finally got a tracking number 5/26. I was just about to submit my claim to PayPal for a refund the I got the email saying it was shipped. The tracking number did not update until 6/5 when it was actually received by USPS. I FINALLY got my order today. The quality is not bad for what I paid. All in all, if you order something don't expect it for a few months AND definitely don't pay for the "expedited" shipping. It is coming from China it will take a while to get. But the pieces I bought are nice and true to size that's the only reason why I gave 3 stars.
Reply from Knowfashionstyle2020-06-13
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support
Spent 188.00
37 days ago. I Plead the Blood of Jesus on their Business and mine too! They may be waiting on their government..to bail them out. Remember.. everyone they got hit with Corona Virus.. before we did. I'm sorry that is had to work out this way for every one. This Plandemic is an Atrocity! SHAME! On ITS CREATORS!! GO BACK TO THE PITS OF HELL.. From wense yes came! IN JESUS NAME
5 stars are for for Jesus defending his people..and getting our money back! And Healing our Land..as we turn to him
Reply from Knowfashionstyle2020-05-23
Hello Dear customer
Thank you for your comments, We are very glad that you are satisfied with our products. we will work hard and to do better in the future
Thank you again for your support!
If you have any questions or need our help , please feel free to contact me.Have a nice day
Here is my whatsapp : + +8613128617978
Kind regards!
Sandy
I’m like ya..where my order..I haven’t heard a thang.BBBUUUTTT..what I learned after disputing with PayPal was the company DID respond to me the same day I made my order. The way technology is today, there is no excuse for their poor communication. When I made my order I received no order, tracking number, nothing via email...so it was easy to assume they were trying to get over. I apologized, but you need to communicate on their website. Make you an account on their site and that is how they communicate. So if you hadn’t heard nothing, check their website..you may have a message waiting on you.
Reply from Knowfashionstyle2020-05-15
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support.
i haven't yet received my order since april 17 its may 11th and I haven't had any customer service
Reply from Knowfashionstyle2020-05-15
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support.
Ok so it's been almost 2months but guess what my package came today yayyyy even though I had plans to wear it on Mother's Day my birthday is next month so I will be wearing it...I guess we just have to be patient ESPECIALLY when this pandemic is still on the rise and maybe when everything gets back to normal I will be ordering again thanks Knowfashion
Reply from Knowfashionstyle2020-05-15
Hello dear customer.
We apologize for any inconvenience this may cause.
Could you pls tell me your order number ?
Here is my whatsapp number : +8613128617978
Pls contact me ,I will help you to find out the specific situation.
Thanks again for your support