I buy this pair of shoes every a few…
I buy this pair of shoes every a few years!
About K-Swiss US
Data updated- Website
- www.kswiss.com
- Category
- Sports
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/32)
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Is K-Swiss US legit?
K-Swiss US (www.kswiss.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
Exchange was a mess
Took two days for original order. Shoes didnt fit. So we called for an exchange. It took over a week to get the exchange. The promise to ship once they had the notice that the ones I dropped off were headed back there way didn’t happen. And then for weeks I didn’t review so I got email after email until I couldn’t take it anymore
Excellent customer service 👍🏼
Excellent customer service 👍🏼。Service representative explained to me courteously and patiently about the process and details. It's a warm experience with a real human being, not AI👍🏼👍🏼
zero stars...my shoes broke first time…
zero stars...my shoes broke first time I to aced em up, cheap made cost me more money to fix em...
Very fast and responsive
Very fast and responsive! Son’s shoes have the 6 month warranty and the process was very simple and efficient. It’s his favorite shoes to play tennis and very comfy yet supportive.
I have never seen a shipping service…
I have never seen a shipping service this slow. I highly recommend you spend more money on shipping and make sure a package arrives within 3-5 business days. My package arrived in 8 total days which is too slow and caused me inconvenience.
This is my fourth pair,very comfortable…
This is my fourth pair,very comfortable but Iwear them out before the six month warranty is up.
Great customer service responses which…
Great customer service responses which helped process my refund. Marc replied to emails within 24 hrs.
Classic customer service
Classic customer service! Dynamite shipping! Great product.
I had to exchange the pair n it was…
I had to exchange the pair n it was quick n smooth
I never received the shoes if you could…
I never received the shoes if you could have someone call I I would appreciate it my number is 540 820 5703
Easy
Easy, Have loved the shoes for a long, long time. Everything was easy.
I love these shoes
I love these shoes. Great experience
My first pair of KSwiss pickleball…
My first pair of KSwiss pickleball shoes fit perfectly. I bought them because of the wide toe box. My second pair (exact same style) also has a wide toe box but am getting blisters because it’s riding too high on the inner side by my ankle. Seems like the pattern has changed.
It took more than 2 weeks for my refund…
It took more than 2 weeks for my refund to process from you all ..
Returned the shoes and did not receive…
Returned the shoes and did not receive the refund and had to contact them to get it! Will not be buying anything from them again.
Playing Pickleball in K-Swiss Supreme…
Playing Pickleball in K-Swiss Supreme is better than playing in anything else. K-Swiss feel good,soles have the longest wear, and they look sweet!
Y'all advertise that y'all had a…
Y'all advertise that y'all had a certain shoe and size go to order it never shipped and wound up having to get a refund... Don't advertise something you don't have
Amazing shopping experience
Amazing product quality!