K-Swiss US (www.kswiss.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
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Eddie Owens美国 · 1 review · Experienced 2026-07-21 ·
★★★★★
I ordered size 10.5 from the website
I ordered size 10.5 from the website. I know what I clicked. They sent me size 6.5. Like I can't even fit in those shoes. They sent me an email saying thats what I clicked. No I clicked 10.5. Then when I clicked exchange for a different size, they don't even have 10.5 in that color anymore. They need to hire better IT to fix their ordering. My dad was a kswiss man until he passed. I was a kswiss man but kswiss really inconvenienced me. Because my wife opened the package and destroyed the box it came it it costed me even more money just to send them back for a refund. It costed me 9 dollars to buy a box from ups. I will consider kswiss again if they give me 9 dollars for my next order, if not then me and my family will never be inconvenienced by kswiss ever again. For now on we will just buy shoes at a shoe store, they never charge you shipping if you buy stores at your local shoe store.
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AJ美国 · 9 reviews · Experienced 2026-06-24 ·
★★★★★
Order returned in February
Order returned in February, still haven't gotten refund. What an awful experience. Running a dispute now through paypal..
Don’t waste your time or money on these shoes. Ordered the K-Frame pickleball shoes a couple months ago. I play 3 days per week and the soles are completely worn through. Not even 3 months of regular play. Stay away. Customer service said it appeared to be normal wear and tear. Switching my brand allegiance and trying to save you the headache.
Unfortunately, the shoes I purchased didn't work.
The tongue and top laces rubbed my ankle. The return was easy. Up to this point everything went well. The return was confirmed 3/27 and would be up to 10 days for my account to be credited. It has been 21 working days with no credit to my account. What has happened?
Customer service was GREAT! I was able to talk to the same person about my order every time I called. He was so nice and helpful and was happy to fix my order. However I had to order a second pair bc they shipped the wrong ones. Unfortunately I'm still waiting on my refund and my other shoes. I've had this style shoe before and would definitely recommend these shoes to my friends and family if I could ever get the right pair and get my refund.
