LCS (www.l-c-s-ltd.co.uk) has a 1.1 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Utilities and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
S
Steve英国 · 30 reviews · Experienced 2025-07-31 ·
★★★★★
Worse Company I have had to deal with
Just like many other reviews on here!
They have to be the worse company I have had to deal with. They keep sending me the same so called debt letter, depiste me telling them and giving them all the information. They need to speak to my tenant. This has been going of for 6 months. they ignore my calls. my emails and letters. How do I make it stop. How do I get them to actually read the correspndence. absolutely rubbish company. They do not deserve 1 star!
S
Stuart Russell英国 · 2 reviews · Experienced 2025-07-30 ·
★★★★★
Criminals
Criminals - they told me they had removed my deteails on 3 seperate occasions as i am not responsible for the bill that they are chasing, yet they keep sending more emails asking for payment. They are either criminals or simpletons that do not communicate
I've given them 1 star because you can't none. This companies staff are dreadful, no customer service skills whatsoever and the constant refrain of our calls are recorded is a joke. If they were recorded they wouldn't be so obnoxious. The have been emailing my blind son for a mobile from ID mobile, which we cancelled in the summer of 2024, both incredibly shading. Don't touch with a barge pole and ask for emails because both lie and say your never called before! Disgusting
S
Samuel英国 · 4 reviews · Experienced 2025-07-14 ·
★★★★★
LCS wrote a threatening letter to my…
LCS wrote a threatening letter to my partner advising her that she owed an OVO energy bill debt between 8th January and 3rd March 2025. We moved out of the property on 7th January and the flat was handed over to the landlord / property agent. As such, we are not responsible for the alleged debt. What is more concerning is how they have managed to get so much personal information about my partner. She was never responsible for for the monthly direct debit. They asked me to send a council tax closure letter from our local authority as well as screenshots of our former OVO account showing nil balance. Nothing from them. They keep contacting us asking for information for 'Data Protection Act' reasons which i have said we will not do. Its nothing to do with us. Do your job and find out who actually lives at the property. I don't think this is going to go away anytime soon, the agents strike me as desperate for money and just chuck it at anyone in the most threatening and bullying way possible in the hope that you will just crack and pay. I've asked for them to log a formal complaint and nothing from them. I am going to waste as much time as they have wasted of mine dealing with this. The fact they get commission for this you would think they would use their puny brains to actually contact the people living at the property!!
S
Stuart英国 · 1 review · Experienced 2025-07-10 ·
★★★★★
Sadly LCS UNLESS YOU TAKE ME TO COUNTY…
Sadly LCS UNLESS YOU TAKE ME TO COUNTY COURT THEN I WILL PAY BUT MAGISTRATES 🤣🤣🤣🤣🤣🤣🤣🤣🤣THATS CALLED A CRIMINAL COURT YA KNOW AND PRIVATE COURT AKA FRAUD NO LAW IN PAYING JUST LIKE COUNCIL TAX THERE IS NO LAW IN PAYING ELECTRIC OR GAS IF PEOPLE DID THERE RESEARCH LIKE COUNCIL TAX FAKE TAX LIKE POWER COMPANY THEY TAKE YOU TO MAGISTRATES JUST LAUGH BUT GOES TO COUNTY COURT ITS SERIOUS BUT THESE SCUMMY FOOLS KNOW THEY CAN'T USE COUNTY COURTS BECAUSE ITS TRUE LAW LIKE MAGISTRATES IS TRUE LAW WHEN ITS A CRIME NOT CIVIL MATTER DUMB FOOLS JUST ASK FOR A CA3 form THEY WONT HAVE ONE ONLY COUNTY COURT USES THEM AND THE COUNTY COURT SERVICE BAILIFFS DONT BELIEVE THEM WHEN THEY SAY THERE FROM HIGH COURT EITHER THATS LIES HAS TO BE COURT COURT
Out of the blue I received a letter from LCS regarding my closing Virgin contract and outstanding exit costs which was closed with Virgin with no problems at all.
Who are these people ...
We received letters and texts from this company regarding money we owed from octopus but after speaking to octopus they knew nothing about this company, so this company obviously just fishes information and tries to get money off people (as we were actually in credit with octopus). If you get any letters or texts from them contact the supplier you are “supposedly” owning money too first and don’t pay them as it is a scam.
We need protecting from this company’s relentless extortion tactics
A random estimated payment demand received from LCS supposedly acting for So Energy for a period of time that a tenant was in the property was suddenly received by me last year - 2 yrs after the event.
I informed LCS who was the occupant, when I regained access, my knowledge of the backdating rule had I even been the occupier, and the fact that I had already taken So Energy to the Energy Ombudsman before our dealings were finally settled due to endless problems with their final bill estimations.
It doesn’t matter what you tell LCS they try to wear you down with constant contact ignoring facts you’ve told them and threats of further action.
I’m so tired that I’ve told them they will receive no further replies from me personally as they have already been supplied with the information confirming I am not liable, and that I will see them in court if that’s where they wish to take this matter.
I’m also in the process of obtaining my original Energy Ombudsman complaint outcome which I will forward to them.
Their extortions must be stopped - how is
this even legal?
I will also report to the FCA.
a
alison英国 · 61 reviews · Experienced 2025-05-19 ·
★★★★★
If I could give a minus rating I would
If I could give a minus rating I would. This company is chasing me for an Octupus energy bill that relates to the previous owners. I completed on this property nearly 2 years ago and straight away switched supplier. They have had completion copies and still they keep writing. Well have now gone to the FCA. Terrible bully boy tactics.
I would actually go into minus numbers
LCS you owe me money! And have done for 4 months now!
I call no one responsible is able to apparently to take my call
You take on hmrc debt! I will be contacting them to make them aware
H
Haram FatimaPK · 1 review · Experienced 2025-04-14 ·
★★★★★
Very very bad service delay deliveries
Very very bad service intihai gatya service hai buhat delay delivery karte hai or rider fake attempt karte hai very bad experience
H
Haley美国 · 2 reviews · Experienced 2025-04-01 ·
★★★★★
I waited for 5 hours for an exchange
I waited for 5 hours for an exchange. When I asked the operator to cancel it, he just ignored me. Absolutely unacceptable service! Total scam, Found solid help through a referral on my profile.
LCS Apson House, Leeds, wrote a letter dated 1.4.25, with ‘Ethical Mail’ on the envelope, saying they are instructed by So Energy to pursue an outstanding financial matter. The letter is addressed to the Occupant and they ask for identification to be given on their website! No way! I am £300 in credit with So Energy. I have posted the letter to So Energy HQ in Chiswick asking if this is a scam.
G
Graham wood英国 · 3 reviews · Experienced 2025-03-12 ·
★★★★★
Want to give them zero
Last year they sent a claim and a final notice for a bill wth Scotish Power with whom I have never contracted, for a house I have never lived in and for a time more than a year after I owned it. They basically ignored my replies and caried on demanding the same info.
I went to Scotish Power, they said sorry in writing and that there was no claim.
Then in Feb it all started again with LCS. Smae claim, same demands, same inability to answer questions.
A really poor company.
K
Keith Hewitt英国 · 7 reviews · Experienced 2025-03-10 ·
★★★★★
I have been harrassed by LCS for the…
I have been harrassed by LCS for the last 3 months on a Estimated energy Invoice 4 years ago which was settled over the phone recalculated and paid in 2021. LCS said that Scottish powers Data retention laws do not allow them to retain phone recordings therefore they cannot accept the matter was closed.
They are now excalating the matter to Drydens Solicitors. Their Bully boy tactics are deplorable. I have always paid my bills and have NEVER had any debt. Happy to run with this in the courts if need be.
C
COLIN MONK英国 · 7 reviews · Experienced 2025-03-05 ·
★★★★★
Calling and texting for HMRC for a…
Calling and texting for HMRC for a company I’ve not owned for 14 years impossible to get that across and tel number removed
J
Jas 英国 · 15 reviews · Experienced 2025-02-24 ·
★★★★★
Pestering me for a bill for EDF
Pestering me for a bill for EDF, I sold the house 6 months ago and my account with EDF was in credit! Money owed is new homeowner but they continue to pester me, bullying tactics won’t work!!!
S
S A英国 · 7 reviews · Experienced 2025-02-24 ·
★★★★★
Tomfoolery 🤡
Received a letter from them saying that i apparently owe £128 to e .on. Til they can proof that i owe that amount to them, they aren’t getting a single penny from me lol. If you supposedly owe them money but they can’t proof it’s your debt just simply ignore them, they are powerless. Please don’t stress. LCS.
LCS stands for Legally Clueless Scumbags!
Bunch of pricks 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
If I could give zero stars, I would. LCS has been relentlessly demanding payment on behalf of an energy supplier for a property I never occupied and has been rented for over 2 years. Despite providing them with clear evidence that I am not responsible for the debt, they continue to send threatening letters and ignore all logical responses.
Their communication is aggressive, their approach is unprofessional, and they seem to have no interest in verifying facts before harassing people. This kind of behaviour reflects terribly on the energy suppliers who choose to use their services.
If you receive unjustified demands from them, challenge everything and seek legal advice if necessary.
harassing me for an ovo bill for an ex-tenant. they have received the evidence requested, twice, they have confirmed via email 3 times that the account isnt mine and i wont hear from them again. yet they continue to call and write to me, while the call handlers deny having received the evidence.
manager didnt call me back.
complaint logged - no response.
shambles of a company.
ive now blocked their number.