Avoid this company if you value your…
Avoid this company if you value your privacy and expect professional conduct they have poor communication and breach GDPR I am taking legal action against them
About LCS
Data updated- Website
- www.l-c-s-ltd.co.uk
- Category
- Utilities
- Location
- United States · Wilnecote
- Status
- Unclaimed
- Last 12 months
- 38 reviews
- Replies to negative
- 0% (0/59)
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Is LCS legit?
LCS (www.l-c-s-ltd.co.uk) has a 1.1 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Utilities and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
DISGRACEFUL
This company tried to bill me for a property I do not own, on behalf of Octopus Energy. It took several attempts to get this into their heads, and I was preparing to take legal action when they removed me from their accounts, without any apology for the inconvenience caused. I informed Octopus Energy who acknowledged they had no record of me having any account with them. DISGRACEFUL. These companies are allowed to threaten and jeopardise people's credit ratings, and there seems to be no recourse.
ONE STAR WOULD BE GENEROUS -THE WORST INCOMPENCE
This has been going on for years and has resurfaced again today after going silent for over a year. LCS are chasing money for an account that does not exist. CUCKOO BROAD BAND confirmed I do not and never have had an account with them. LCS have failed to provide ANY proof of debt, account number or invoices The company continue to confirm CUCKOO BROADBAND I do not have an account with them (Which is correct, I never have an account with Cuckoo Broadband)
I was made bankrupt In 2023
I was made bankrupt In 2023. Since then they are the ONLY COMPANY to keep harassing me for accounts that were dealt with by the bankruptcy. Constant phone calls, off landlines and mobile numbers, constant emails, about 1 a week. Reported to financial ombudsman
Absolutely awful experience
Absolutely awful experience. This is one of the worst companies I have ever had to deal with. The communication was intimidating, unhelpful, and completely lacking in professionalism. Rather than treating people with respect, I felt they relied on pressure and unnecessary stress. Customer service was dismissive whenever I tried to resolve matters, leaving me feeling ignored and frustrated. Based on my experience, I would never recommend this company to anyone. If you have to deal with them, keep records of every conversation and know your rights. A truly terrible experience from start to finish.
The people who work for this company…
The people who work for this company seem to be trained in aggression and rudeness. They push your patience to the point where it's difficult not to lose your cool. The level of disorganisation is unbelievable, you'll have 5 different people emailing you demanding documents you've already sent, and when you call to resolve the issue, they constantly interrupt and refuse to let you speak. Its either their way or nothing! I'm giving them 1 star only because there isn't an option to give ZERO. This has been one of the most frustrating customer service experiences I've ever had.
They want a fight they've got one
They want a fight they've got one Chose to harass me over water bill and ignored my removing their rights of access. Refused to stop contacting me yet dont like my replies 😆 bully the bully!!
Very rude staff members on calls very…
Very rude staff members on calls very rude lady on call to me yesterday said i was being rude because i did not like her being rude to be i said I’d reported her she said go ahead so I’ve reported her to ombudsman. Tesco mobile sent lcs the Same account I sent back to them a year ago so what’s the point in sending the same account to lcs wen Tesco mobile knows am going to ask lcs to send it back every time plus i said I want no dealings with them because of very rude members of staff and mangers with lcs are allways in 7 hour meetings never call you back I will be calling Tesco mobile my self today and I’ll be reporting lcs to them as well and I’ll be telling Tesco mobile send it to any other debt collection company but them and I set up payment plan no problem I’ve left very bad feedback about lcs to the ombudsman to.
amateurs/lazy/inept - take your pick
Having been chased repeatedly by LCS (a subsidiary of this bunch of amateurs), I have given them 48 hours to remove my name from their records or face a report to both the FOS and the ICO for holding my details on their system, unjustifiably so. The debt that they are chasing me is for the previous occupant for a period before I owned the property. They will be able to verify this quite easily but laziness and sending threatening letters to try to intimidate people into paying a debt which isn't theirs, is easier. I suppose if you pay peanuts, you get monkeys...
Terrible company 0 STARS would be too many.
You are asking what went wrong ? And i am asking you what went right ?? This company appears t be scammers. I paid them in full in April 2026. It is now 26th May2026. They CLAIM the payment has not been done, although I have my bank statement to prove this to them, but still they are continuing to harass me almost on a daily basis. They are unhelpful, rude and belligerent and don't want to help. Next step is to take legal advise.
Nothing short of harassment from this…
Nothing short of harassment from this company over a missed NI/PAYE payment to HMRC from my SME limited company; it was a genuine administrative error which I have now resolved. LCS does not check with HMRC if the debt has been paid; they just keep harassing you.
Very bad service package despatch but…
Very bad service package despatch but not delivered bad bad bad service no buddy business with him lazy service
L.C.S in conjunction with Carphone Warehouse part of Currys are making my life a misery.
L.C.S. Debt collectors wrote to me saying that I owed £17.98 to CARPHONE WAREHOUSE PART OF CURRYS. I don't. I sent LCS, Apson House, Bullerthorpe Lane ,Colton, Leeds, LS15 9JN an email from CARPHONE WAREHOUSE PART OF CURRYS an email from them confirming that the item had been returned and that I would receive back all monies paid to them. Their response was to tell me that they are not in touch with them and to contact them myself. If they are not in touch with them how did they get my name, address and details of the returned item. After receiving their letter I went to my bank and due to their activity I am not allowed any further credit cards or loans. I wasn't actually looking for either but those awful people have caused us terrible turmoil that I don't know how to get out of.
shocking- shambolic- scammers??
shocking- last month received a "demand" on behalf of edf energy I e-mailed same day to refute this- The demand relates to a property i have NEVER owned I get a 2nd demand threatening to "escalate" as they state I had not responded to 1st demand (obv incorrect) i e-mailed same day to refute again and advise i HAD been back in touch I eventually get an e-mail stating "Can you please elaborate on what the issue is, we are unable assist without knowing how to resolve the matter. Kind regards, Louise Customer Care Team LCS Wow- obv I have just replied asking what bit of " i have NEVER owned this property do you not understand" I await a reply I have "just" e-mailed edf energy to complain/request they intervene and stop LCS pursuing me - i get a kick back saying "your e-mail address isn't recognised as a current customer"- so it appears to be impossible to liaise with EDF (obv I don't have an account with them and never have) Off to the ombudsman next I guess (but that would be with edf rather than lcs who appear to be untouchable???- unless someone has a good idea as to how to stop them pestering me please
Awful experience
Contacting this company is an absolute joke. I called them as they emailed me, text me and sent a letter to my house chasing a debt owed to British Gas. I have never been a British Gas customer and explained this to "Jay" who works for LCS who had a bad attitude from the moment he answered the phone. He kept repeating himself no matter what I said, then said I wasn't listening to him. I asked to speak to a manager and he told me "no" and that he doesn't have one. I said can I speak to someone else and again just "no". No customer service skills, so rude and robotic. He even told me to not bother ringing British Gas, however I did and thankfully they actually know how to speak to people. Awful company
Time to take action
This is a very sinister company, who could not operate and harass people if big companies like EON and others did not opt to use such an unethical, gangster-style agency, to bully ordinary people. I am currently in dispute with EON over this issue, and considering organising a class action, as these tactics should be illegal.
chasing me for a disputed debt I don't…
chasing me for a disputed debt I don't owe to even bigger clowns Anglian water, they also share your information in breach of data protection which ends up being call soliciting/spoofing. A cease all communication letter was sent.
These guys are absolute clowns
These guys are absolute clowns, ringing us up over Christmas holidays over a £10 debt owed to HMRC, which i may add was HMRC's fault in the first place, my wife has paid this debt and they are still ringing up pestering, they are now blocked and won't be ringing again!! My view is they are absolute pond life at best
Awful company
Awful company! Incorrect missed payments reported on my credit file, have attempted to raise a complaint but no response LCS if you check your reviews better than you check your emails please advise of an alternative email address I can contact where I will get a response
Recently being harassed by LCS for an…
Recently being harassed by LCS for an EDF account which was waived and closed by EDF 3 years ago!! This account is not even under my name but my husband. My husband was contacted by them 3 years ago and raised to EDF who came into the conclusion that this account was waived and closed. They now harassed me by sending me the debt chase letter and demanding the money from the same EDF account. They breached GDPR by chasing none-account holder and also ignored the email evidence from EDF proving this account was closed and no balance to pay. Absolutely rubbish company, all they can say is you owe us the money without even reading the evidence. I am now raising formal complaint to both EDF and LCS. I will take them to court for distress claim compensation!!