Lady M (www.ladym.com) has a 4.6 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 86% of reviews are 4 stars or higher and 0% are 1 star; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Akiko S. · 1 review · Experienced 2026-06-30 ·
★★★★★
A Beautiful New Boutique in Columbus Circle, NY
I was excited to visit their new Columbus Circle boutique. This location is a bright, elegant atmosphere that makes you want to sit down and savor every bite. The staff greeted me warmly and provided excellent service. The Signature Mille Crêpes was just as exceptional - light, dedicate, and perfectly balanced. This new location is a wonderful addition to the neighborhood. Whether you are a longtime fan or are trying Lady M cakes for the first time, I highly recommend stopping by. I am already looking forward to my next visit - giving me a chance to indulge in a serene experience!
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Brian · 1 review · Experienced 2026-07-17 ·
★★★★★
Lady M has become our go to destination…
Lady M has become our go to destination for truly gourmet cakes. Every visit reminds us why this patisserie stands out, the craftsmanship, the delicate flavors, and the unmistakable quality in every slice. Their signature Mille Crêpes cake is consistently flawless, light, silky, and layered with precision that feels almost artistic. What keeps us returning is the balance of elegance and comfort; Lady M makes luxury feel approachable. Whether we’re celebrating a special occasion or simply indulging in a treat, the experience is always dependable and refined. The staff is welcoming, the presentation is beautiful, and the flavors never disappoint. Lady M isn’t just a bakery, it’s a standard of excellence we trust.
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Colby H · 2 reviews · Experienced 2026-05-17 ·
★★★★★
The Perfect Cake
Incredible cakes. If you want to impress your guests or just have a lovely dessert after a nice meal, Lady M is the go-to dessert in our family. Being Asian, I really appreciate that the cakes are never overly sweet. They’re perfectly balanced, light, and elegant. I usually don’t even eat dessert, but when I do, it’s always Lady M. Believe me, your guests will ask you where you found the cake.
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Mike Carr · 2 reviews · Experienced 2026-06-30 ·
★★★★★
Customer
As a consultant, I’m always looking for thoughtful ways to thank my clients, and I wanted to send something that would really stand out. I chose a Lady M cake, and it couldn’t have been a better decision.
My client called me as soon as it arrived to tell me how beautiful the packaging was. Later that afternoon, they shared the cake with everyone in the office, and the response was incredible. The entire team loved it. They kept saying how unique and delicious it was, and several people asked where they could order one for themselves.
It’s hard to find a business gift that feels both elegant and genuinely memorable, but Lady M absolutely delivered. Instead of the usual gift basket or box of chocolates, this was something people actually gathered around and enjoyed together. It made a lasting impression on my client, and it certainly reflected well on our company.
Lady M has become my go-to gift for clients, and I wouldn’t hesitate to recommend it to anyone looking to make a memorable impression.
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HBG · 1 review · Experienced 2025-12-05 ·
★★★★★
Great product, great people
Lady M is honestly a pleasure in every way. Their cakes are absolutely fantastic — creative, beautifully made, and consistently delicious. You can really tell how much care and innovation goes into what they do.
Their customer service is just as great. Everyone I’ve interacted with has been friendly, helpful, and genuinely nice to work with. It never feels transactional — the staff actually cares, and that really comes through.
The website is clean, easy to use, and looks great — exactly what you’d expect from the brand. They’re thoughtful, organized, and detail-oriented, and it shows in the final experience.
Highly recommend Lady M — both for the cakes and the people behind them.
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RedFlower · 1 review · Experienced 2025-01-19 ·
★★★★★
The cake is really good
The cake is really good. Soft and delicious.
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Arielle Condoret Schechter · 9 reviews ·
★★★★★
Lady M Crepe Cake Very Disappointing
Lady M sells very expensive crepe cakes by mail. I decided to splurge and ordered one for a special birthday based on their description which said there was “pastry cream” between each layer. Pastry cream is a custard cream and a favorite of my husband’s.
However, when I received the cake, the so called “pastry cream” between the layers turned out to be run of the mill sweetened whipped cream. This is NOT pastry cream!! We never would have ordered it if it had been honestly described. This cake cost over $100 including shipping and we threw it out after eating only 1 slice.
I contacted the company to question this and they blew me off with a glib answer and showed no concern whatsoever with our disappointment. I didn’t even ask for a thing — just to talk to them about their faulty description. They didn’t care at all and that felt much worse than getting a cake we didn’t like.
