About Lamps Plus®
Data updated- Website
- www.lampsplus.com
- Category
- Home & Garden
- Location
- United States · Chatsworth
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 100% (19/19)
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Is Lamps Plus® legit?
Lamps Plus® (www.lampsplus.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Easy to order with simple checkout
Easy to order with simple checkout. Products are of good quality.
Website is easy and fast
Website is easy and fast. Thank you m
Great products at great prices
Wonderful selection of name-brand fixtures. Prices are better than stand alone stores.
Customer service rep (Pam
Customer service rep (Pam, I think) was polite, professional, pleasant and knowledgeable and made the return experience a breeze.
Found what I wanted at a good price.
Compliments kitchen lighting
We remodeled our kitchen and this chandelier matched well with our kitchen pendants.
Ani was helpful
Ani was helpful. Thank you.
The online chat person was not very…
The online chat person was not very helpful. I even sent her a picture of my space.
Reply from Lamps Plus®2026-03-24
Michelle, we’re sorry to hear about your experience and appreciate you sharing your feedback. We understand how important it is to receive helpful guidance, especially after taking the time to provide a photo. This isn’t the level of support we aim to provide. If you’re open to it, we’d love another opportunity to assist—please feel free to reach out to us directly at [email protected] if you would like to provide additional details along with your picture and we would be happy to help.
Great customer service
Great customer service. They answered all of my questions and helpd me to make an informed decision on sizing. Looking forward to receiving my fixtures!
Very helpful shopping experience!
Lots of selection and good suggestions
360 Lighting Cirrus Blue and Gray Art Glass Lamps Set of 2
Excited about these lamps! Excellent deal!! They are beautiful!
Liked the product
So easy
So easy! Such nice products.
Quick direct answers
Quick direct answers. Reasonable pricing discount
Buying light fixtures for a whole new…
Buying light fixtures for a whole new construction house is daunting and expensive. I kept returning to Lamps Plus for the search tools that filtered down selections, making it less overwhelming to choose. The prices are competitive too.
I signed up for the $50 discount and it…
I signed up for the $50 discount and it wasn't offered when I went to check out. Was this just a way of getting my info???
Reply from Lamps Plus®2026-03-19
Thank you for reaching out. We're sorry you weren't able to use the promo code for $50.00 off. This offer applies only to exclusive Lamps Plus merchandise. The item you selected ships directly from one of our trusted vendors and isn't part of our exclusive line, it's not eligible for promotional discounts.
Donna H
Donna H. was super helpful, patient, and friendly! It's a true pleasure to have a CS interaction with someone like Donna. She really went above and beyond to help me find what I needed and to figure out what wouldn't fit my needs. She's a real keeper!!
Fabulous experience
Fabulous experience! Almost too many choices. I have ordered from Lamps plus before and the quality is great. Can't wait to get these!
Exactly what I was looking for and very…
Exactly what I was looking for and very easy to order!