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Hobbies & Crafts

LANG

Claimed

200 reviews

4.1200 reviews
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About LANG

Data updated
Website
www.lang.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
23% (8/35)
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About this business

The Lang Company's online store features a range of memorable gifts from beautifully illustrated Calendars and Christmas Cards to gift-boxed Coffee Mugs and Recipe Items for the kitchen.Since our establishment in 1982, The Lang Company has become the essence of distinctive artistic expression embodied in fine home and gift products through our signature Americana themes that are synonymous with the LANG name.

Is LANG legit?

LANG (www.lang.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 23% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.

What people say

I emailed them 3 times

I emailed them 3 times. Never received a response. The Calendars are good. Customer Service is very poor. I have been buying calendars from them for 12 years. Thinking of looking elsewhere next year. Curstomer servie is everything.

Terrible Customer Service

Ordered a box desk calendar. Lang uses UPS. UPS lost the calendar for 3 days in its Jacksonville plant. Calendar was then sent to the UPS Miami facility where UPS mis-sorted the calendar resulting in a further delay. This resulted in the delivery of the calendar missing our window to receive it. Called UPS to redirect to a different address - they said they could not and to call LANG. I called Lang and they said they couldn't redirect and I should reorder a new calendar. I said this was unacceptable and Lang would be losing a customer if this couldn't be resolved to my satisfaction. Customer service agent said "I really don't care". I ordered a new calendar from Calendars.com who seem to have a greater commitment to customer service. I will never use Lang again!

I recieved an order with my name on it …

I recieved an order with my name on it but it was someone elses order inside. Never the less my 3 children were late in getting their Thanksgiving Calendars. I had to return the order I had gotten & tried to find a way of getti ng it back. Then I had to wait again for my order to come. I was very disapointed in Langs service. Joan Wisnieski

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