Laptopscreen (www.laptopscreen.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
D
Dave · 2 reviews · Experienced 2026-08-07 ·
★★★★★
11 out of 10.
I am a repeat customer. I received
fantastic service - no surprise here. The screen I needed was in stock. The new screen arrived when promised. I selected 2-day shipping. The screen was packaged securely. The cost was even a bit less than I anticipated. That's always nice.
The replacement screen looks sharp, crisp text and graphics. They even shipped the adhesive strips (not regular 2-sided tape, but a foamy fancy adhesive to secure the screen to the back of the case. It was similar to that which the computer came with,
I did need to contact them for a minor issue (my problem). They responded quickly with suggestions to overcome the issue. I was able to get up and running immediately.
I recommend them highly.
P
Phong Tran · 2 reviews · Experienced 2026-06-09 ·
★★★★★
The staff at this business and prouct of this business are stellar!
The staff at this business has product knowledge encouraging a smooth experience, who also had stellar customer service motivating confidence with a first time purchase.
The product arrived pristine, and once installed worked as it should! Would recommend retailer!
N
No Name · 3 reviews · Experienced 2026-05-11 ·
★★★★★
LCD panel didnt even last a month
LCD panel didnt even last a month. It is showing barcodes again
Reply from Laptopscreen2026-05-12
LaptopScreen.com guarantees a working replacement LCD or your money back!
All our screens are covered by a device-lifetime warranty that protects the new screen against any manufacturer's defects for as long as it is used in the device it was purchased for, except physical damage. Exchanges are done at no cost to customer with-in continental USA & Canada.
Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111
S
Scan Print · 1 review · Experienced 2026-05-04 ·
★★★★★
Lost my customer and Money
Did not deliverd on time lost my customer at store due to late delivery and in refund they charge me shipping fees I lost money and customer both. Worst service
Reply from Laptopscreen2026-05-11
LaptopScreen.com guarantees a working replacement LCD or your money back!
We ship daily and orders received before 2pm Eastern Time are shipped the same day. Every order is shipped insured and with a tracking number. Delivery estimate is provided at the check-out and customers have a choice of delivery dates depending on their needs.
Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111
K
Kevin Trew · 5 reviews · Experienced 2026-04-11 ·
★★★★★
Perfect for laptop screen replacements
Easy to use website and the screen that was delivered… internationally from Canada to New Zealand… was really well packed and arrived damage free and worked when installed.
C
Chase Smith · 1 review · Experienced 2026-03-09 ·
★★★★★
P53 Screen Replacement/Upgrade
Got a replacement/upgrade screen for my ThinkPad P53. Super fast shipping, display worked perfectly, and looks great!! I'll use them again when I need to repair a laptop in the future.
B
Bill Dickinson · 1 review · Experienced 2026-01-23 ·
★★★★★
LCD Screen Purchase
I received the LCD screen for my Asus ROG Zephyrus promptly and professionally packaged. Instruction video on the website was very helpful. I installed the screen and it works perfectly. Very happy with my purchase!
B
Brenda · 1 review · Experienced 2025-12-20 ·
★★★★★
I order the wrong screen for my laptop
I order the wrong screen for my laptop, and they talked me through how to get the right one and replaced it no hassle. They are great to deal with.
T
Tom Dixon · 1 review · Experienced 2025-12-12 ·
★★★★★
Screen Replacement
After my sons screen broke I ordered an upgraded screen for my sons Acer Nitro, works very good and looks better than the original!
S
SP · 1 review · Experienced 2025-12-12 ·
★★★★★
Great customer service
Excellent customer service experience. The first monitor I received had a few faint lines and a minor defect in the bottom corner once I connected it to my laptop. I contacted support, and they promptly asked for a couple of pictures to confirm the issue. After reviewing them, they immediately arranged for a replacement at no extra cost. Communication was clear and timely throughout the whole process. The new monitor arrived quickly and works perfectly now. Very satisfied with how smoothly and fairly they handled everything!
C
Cemal Özcelik · 52 reviews · Experienced 2025-10-22 ·
★★★★★
great customer service
great customer service and good…
great customer service and good shipping speeds you can find a sccreen here for almost any laptop
K
Khalid · 3 reviews · Experienced 2025-08-10 ·
★★★★★
Excellent Product & Service
Before I placed my order, I had a short chat with them online to make sure I was ordering the right screen. They were helpful and replied quickly. They also followed up on the order to ensure it was received.
M
Maurício · 2 reviews · Experienced 2025-07-17 ·
★★★★★
Purchased a screen for my HP laptop and had a great experience!
Purchased a screen for my HP laptop and had a great experience!
Customer support was responsive and answered all my questions quickly. The shipping was fast, the item arrived on time, and it was in perfect condition. Highly recommend!
great customer service and good shipping speeds you can find a sccreen here for almost any laptop
F
Fal Zox · 2 reviews · Experienced 2025-04-15 ·
★★★★★
Rude support for broken screen on…
Rude support for broken screen on arrival - 0 responsibility or refund.
Reply from Laptopscreen2025-04-16
LaptopScreen.com guarantees a working replacement LCD or your money back!
All our LCD parcels are fully insured and in a rare case of physical damage a reshipment can be arranged the same day without return of the damaged goods and at no additional costs to customer. Simply log-in to account, select the corresponding order, select damage claim, provide images requested by the system and a new order will be dispatched.
The reviewer did not leave a valid order or a ticket number and no further information is available.
Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111
C
Connor · 5 reviews · Experienced 2024-09-03 ·
★★★★★
Suspended from their site for requesting a refund
A couple months ago, I bought a "compatible" model screen for a Lenovo ThinkPad X1 Carbon Gen 9 at $150 AUD. There was a dead pixel on the screen after installation, and the touchscreen part of the screen did not work outside of the BIOS (although this wasn't a driver or OS issue as it didn't show up in device manager or work on Linux either.). Returning the display was not a easy experience either, I was offered a $15 credit and had to wait over a week before I could even return the screen, and I ended up having to start a dispute with my bank to get my money back. I ended up contacting Lenovo's official support and they replaced the whole lid and screen assembly for me free of charge. As of me posting this review (19/03/2025), my account on their site has been suspended. IF the company decides to reply to this review, I would like my account being suspended to be addressed. This is a shopping site for laptop screens, not a social media site.
EDIT (21/03/2025) In response to the reply from Laptopscreen.com:
1. The date of my experience is included at the bottom of the review. I'm sorry if "a couple of months ago" is too short to be considered 7 months.
2. I did not ignore the return label. I posted the screen back with the return label when I had the time.
3. I made the post claiming I was ghosted by you before I got a response from your support team. I also am pretty certain I requested a return earlier than sept 02, 2024, although I cannot check as I cannot log into my account and check the tickets.
Reply from Laptopscreen2025-03-19
LaptopScreen.com guarantees a working replacement LCD or your money back!
Customer did not place an order "a couple of months ago", the order was placed 7 moths ago.
The reason that the customer's account was suspended is because customer ignored the prepaid return label which was issued to them at no cost immediately upon request and instead filed a charge-back with their bank on an item that they still needed to return. A detailed time-line of events:
Customer placed an order on
Aug 22, 2024 and it was delivered on Aug 30, 2024
Customer contacted support on
Aug 30, 2024 and after some troubleshooting steps
Customer requested return for refund on
Sept 02, 2024
A prepaid return label was issued on
Sept 03, 2024
Customer ignored the prepaid return label and made this social media post :
https://www.reddit.com/r/thinkpad/comments/1f80sr1/psa_do_not_buy_from_laptopscreencom/
Where customer claims that they were ghosted by us on
Sept 03, 2024
Customer filed a charge-back on
Sept 12, 2024
Customer finally returned the item on
Nov 07, 2024
A full refund was completed on
Nov 11, 2024
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111
Great prices, with great delivery times. I had no issues whatsoever with the screen i received, and it looked to be the exact oem display that i needed replaced. Would recommend
Purchased replacement screen for ASUS TUF F15 gaming laptop. Quick delivery. Very well packed with three layers of bubble wrap inside a sturdy box. Survived shipping to Norway. Screen was from same supplier as the original and was a 100% match and fit. Plug and play, no hassle. Very satisfied with this Company, highly recommended.
