Fast and easy
Reply from LED Factory Mart2026-05-27
Dear Justin, Appreciate it! Fast and easy — just the way we like it. 😄
About LED Factory Mart
Data updated- Website
- www.ledfactorymart.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (32/32)
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About this business
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Written by the business, not verified by us.Is LED Factory Mart legit?
LED Factory Mart (www.ledfactorymart.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that the web platform is very simple to navigate, making the buying process smooth and pleasant. People also love the product quality, describing the lights as extremely bright, visually appealing, and well constructed. Many buyers state that transactions are fast and deliveries often arrive without any issues. Some reviewers were not happy with extended delivery delays and occasional missing components in their packages. A few individuals experienced technical complications, such as improper wiring or fuses causing unexpected starting troubles. Customers additionally noted that certain parts required manual adjustments or minor modifications to achieve proper fitment.
Auto-generated from all reviews of this business. For reference only.What people say
Very nice Product
Very nice Product! Very reliable! Very well made and very recommended to anyone! Thanks Guys!
Reply from LED Factory Mart2026-05-27
Dear Justin, Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you're happy with the product and found it reliable and well made. Your recommendation means a lot to us. Thanks again for your support – we truly appreciate it!
Fast shipping
Fast shipping, great quality lights, good price. Will probably end up buying either a light bar or new headlights from them.
Reply from LED Factory Mart2026-05-27
Dear Jacob Berman, Thank you so much for your awesome review! We're thrilled to hear you're happy with the fast shipping, light quality, and pricing. It’s great to know you’re considering a light bar or new headlights from us next—whenever you're ready, we’ll be here to help. Looking forward to serving you again!
The product was easy to install
The product was easy to install, great price would recommend to my friends.
Reply from LED Factory Mart2026-05-28
Dear Kathy Dunham, Thanks for taking the time to leave a review! It's great to know that the installation was smooth and that you’re happy with the price. We truly appreciate you recommending us to your friends — hope to serve you again soon!
Product was as advertised maybe better
Product was as advertised maybe better. Installation was very straight forward. I will highly recommend it. Steve
Reply from LED Factory Mart2026-05-28
Dear Steve, Thank you so much for your wonderful review! We're thrilled to hear that the product met — or even exceeded — your expectations. It's also great to know that the installation process was straightforward for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything else, feel free to reach out.
I did a lot of research on Fog lights…
I did a lot of research on Fog lights and finally decided to go with the LED Factory yellow lens. They were easy to install and fit 90% like OEM. The fitment was a bit off, so you had to move them around and align them to make sure they face down at night. Not a deal-breaker, but I'd like to see the brackets use more of an OEM style than a universal style. But overall, the price was good, and I'm just 2 weeks into them being on my truck. Only time will tell how long they last
Reply from LED Factory Mart2026-05-28
Dear Jimmy Ragsdale, Thank you for your detailed and honest feedback! We’re glad to hear that you’re happy with the yellow lens performance and the overall value of the fog lights. We appreciate your insights on the fitment and bracket design—this is very helpful for our product improvement team. It’s great that the installation was still manageable, and we hope the lights serve you well for a long time. Please keep us posted on their durability, and thank you for choosing LED Factory Mart!
The smoked color LED taillights I…
The smoked color LED taillights I ordered for my 2025 Jeep Gladiator were just as described. Easy installation and quality seems to be high. The shipping took a little while, but the tracking was easy and they were packaged well. This is the second order I have made with this company and could not be more pleased. I highly recommend them and would not hesitate to buy from them again. Perfect plug and play products.
Reply from LED Factory Mart2026-05-27
Dear Raymond Truxillo, Thank you so much for your wonderful review and for being a repeat customer! We’re thrilled to hear that the smoked LED taillights for your 2025 Jeep Gladiator met your expectations and that the installation was easy. Your continued trust in our company means the world to us. We truly appreciate your high recommendation and look forward to serving you again anytime. Thanks again for choosing our plug-and-play products!
Impressed by the quality
Impressed by the quality of the LED taillights. Smooth and easy install.
Reply from LED Factory Mart2026-05-27
Dear Brian, Thank you so much for your kind words! We're thrilled to hear that you're impressed with the quality of the LED taillights and that the installation went smoothly. Your satisfaction means a lot to us. Enjoy your upgrade, and feel free to reach out anytime if you need any support!
BEWARE OF THIS COMPANY - DO NOT BUY FROM THEM
The product requires that I void my vehicle warranty to install it. Hard pass. And customer service refuses to return my order. ZERO stars all the way around. Terrible company.
Reply from LED Factory Mart2026-05-26
Dear Ryan, We’re sorry for the frustration. We do not require customers to void vehicle warranties. We also do not refuse returns. Per our policy, we simply request photos to verify condition before processing. Our team has emailed the return address. Please check your inbox or contact us so we can assist further promptly.
Quick shipping
Quick shipping. Affordable pricing.
Reply from LED Factory Mart2026-05-23
Dear Taryn Flynt, Thank you so much for your kind feedback! We're thrilled to hear that you appreciated our quick shipping and affordable pricing. Your satisfaction means a lot to us, and we look forward to serving you again soon!
The LED Fang Lights with DRL and…
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My installer said the clips provided did not work properly either, they did not penetrate the wire enough for a proper connection, he had to modify.
Reply from LED Factory Mart2026-05-22
Dear Jeffery, Thank you for sharing your experience with the LED Fang Lights SP-CL1514. We’re sorry for the DRL and clip installation issues you encountered. Our support team has already reached out to you by email to help verify the wiring and offer a fix or replacement if needed. Please respond at your convenience so we can make this right.
Easy site to navigate and super fast…
Easy site to navigate and super fast shipping.
Reply from LED Factory Mart2026-05-19
Dear Tim, Thank you for your wonderful 5-star review! We're thrilled to hear you found our site easy to navigate and experienced super fast shipping. Providing a smooth, efficient shopping experience is our priority, and your feedback means a lot to us. We look forward to serving you again soon very much!
Unhappy customer
Customers service live chat no quick response when Customers have questions since you guys have a poor return policy when it not the customer fault all of the above needs addressing then you will be a great company.
Reply from LED Factory Mart2026-05-18
Dear Jesus We apologize for the delays you experienced with our live chat and for any frustration caused by our return policy. We agree these areas need improvement. Our team is reviewing your concerns and working on faster response times and clearer, fairer solutions to better support our customers moving forward. Thank you for your patience.
Easy order great web site
Reply from LED Factory Mart2026-05-17
Dear Don, Thank you for your kind review! We're delighted to hear that you found our website easy to use and your ordering experience smooth. Our team works hard to make shopping simple and convenient. We truly appreciate your support and look forward to serving you again soon for your future needs.
Tracking
Tracking I don’t need another app I need to know when I get my order
Reply from LED Factory Mart2026-05-14
Dear kenneth, We truly apologize for the frustration. Our goal is to simplify your experience, not complicate it. Your tracking number was sent via email for easy access without any app downloads. Please check your inbox or spam. We appreciate your patience and are committed to improving our communication to better serve you.
I went to order 4 tube jeep doors for…
I went to order 4 tube jeep doors for my 2023 gladiator and the default setting on your website is set to show the 2 rear doors. But the head line on my receipt says front doors with mirrors and rear doors without mirrors. It is very misleading. I was trying to have these doors for my son to drive to prom with and now thats out the window.
Reply from LED Factory Mart2026-05-17
Dear Bryan, We are sorry for the confusion and frustration caused by the product selection and labeling on our website. This is not the experience we want for our customers. Please contact our support team [email protected] immediately so we can review your order and make this right as quickly as possible. Thank you for bringing this to our attention and helping us improve.
You would not accept the code for 15%…
You would not accept the code for 15% off. Even though it stated that it was active on the web site and showed up at first. Then was rejected at the confirmation of purchase. Very disappointed.
Reply from LED Factory Mart2026-05-12
Dear George, Thank you for your feedback. We’re sorry for the frustration caused by the discount code issue. We have reached out and are happy to refund the 15% difference. Please contact us if you need assistance or have any additional questions.
I placed my first order on May 1
I placed my first order on May 1, 2026and was quite excited about it. Now it's May 6, 2026 and my order has still not even shipped yet. I have tried several times to get a hold of someone, but I have not been able to speak with anyone. I've tried calling and I have spent emails, still nothing. I'm really trying to be patient and not just cancel my order and business.
Reply from LED Factory Mart2026-05-07
Dear Brian, We sincerely apologize for the delay and the difficulty reaching our team. We understand how frustrating this is, especially for your first order. We’ve replied to your email with an update on your shipment and next steps. Please check your inbox or spam folder, and feel free to respond directly so we can assist you further right away today.
I have ordered several light packages…
I have ordered several light packages from LED Factory Mart. Have always received great products and very helpful customer service.
Reply from LED Factory Mart2026-05-06
Dear Jonathon, Thank you for your continued support! We're thrilled to hear you've consistently received great products and helpful customer service from LED Factory Mart. Loyal customers like you mean everything to us. We’ll keep working hard to deliver quality lighting and reliable service every time. We appreciate your trust and business.
The items took over a month to receive
The items took over a month to receive. I needed it quicker so I ordered from a competetor. I have emailed several times, tried calling to talk to someone, but I still don't know how to return the item.
Reply from LED Factory Mart2026-05-07
Dear Larry, We’re sorry for the inconvenience you experienced with shipping and communication. We’ve responded to your email with detailed return instructions and are here to assist further if needed. Please check your inbox or spam folder, and feel free to reply directly so we can ensure this is resolved quickly.