Lonestar Transfer (www.lonestartransfer.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.
Unfortunately, Lonestar Transfer was unable to cancel our timeshare contract with the Hyatt Vacation Club. Long story. However, I am still giving Lonestar Transfer high marks for fully refunding what we paid them, since we are now past their guaranteed time limit to resolve the timeshare. No hassle, no questions, full refund. Beth was terrific to work with on that - quick and easy and that was greatly appreciated! I expected a fight and was happy not to have one over this. Shame on HVC though. So lame!
Reply from Lonestar Transfer2025-04-02
We truly appreciate your understanding and kind words, even though the outcome wasn’t what we all had hoped for. At Lonestar Transfer, we stand by our guarantee, and we’re glad Beth was able to ensure a hassle-free refund for you. Thank you for sharing your experience, and we couldn’t agree more—Hyatt should do better!
Catherine provided such clear and easy to follow instructions - it was painless to break free from Festiva!
Reply from Lonestar Transfer2025-04-02
Thank you for your kind words, Clare! We're so glad the process was smooth and painless for you. Breaking free from a timeshare can be stressful, but we’re happy we could help make it easy. Enjoy your newfound freedom!
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Daniel L. Mccarthy · 1 review · Experienced 2025-03-21 ·
★★★★★
Great staff
Great staff. Excellent experience.
Reply from Lonestar Transfer2025-03-24
Thank you, Daniel! We're happy to hear you had an excellent experience with our team. We appreciate your trust in Lonestar Transfer!
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Bruce R. White · 1 review · Verified · Experienced 2025-03-11 ·
★★★★★
It did not take nearly as long as we…
It did not take nearly as long as we anticipated. We paid to end 2 separate contracts even though they were interwoven. We wanted to be sure we were done.
Reply from Lonestar Transfer2025-03-19
We're so glad to hear that the process was quicker than expected, Bruce! Ensuring that both contracts were fully resolved was a smart move, and we appreciate your trust in us. Congratulations on your timeshare freedom, and thank you for sharing your experience!
R
Ronald · 5 reviews · Verified · Experienced 2025-03-14 ·
★★★★★
Mt entire experience with Lonestar was…
Mt entire experience with Lonestar was wonderful. They told me on our initial call that they would get me out of this Timeshare nightmare, and they did exactly that.
Their professionalism, and sensitivity to our circumstance was refreshing. Those things combined with the highest level of customer service was phenomenal.
There are a lot of companies purporting to help exit Timeshares, but don't make a mistake by going with another. Choose Lonestar and you will be very glad you did!
Ron
Reply from Lonestar Transfer2025-03-17
Thank you, Ron, for your heartfelt review! We're so glad we could help you escape the timeshare nightmare just as we promised. Providing professionalism and top-notch customer service is our commitment to every client, and we're thrilled to hear that you had such a positive experience. Your recommendation means the world to us—congratulations on your timeshare freedom!
J
Joseph Scanlan · 2 reviews · Experienced 2025-03-12 ·
★★★★★
It was a pleasure working with Catherine Olivo
It was a pleasure working with Catherine Olivo, LoneStar Transfer. She was able to stay on top of the process from start to finish, treating me as if I was her only client. She was very helpful in answering all of my question in a timely manner, providing not only the information requested but any additional info based on what was going on at that time. I'm sure that if Catherine's motivation helping me is any indication of what LoneStar Transfer stands for, the whole team is A+. Thank you for everything.
Reply from Lonestar Transfer2025-03-13
Thank you for your kind words, Joseph! We’re thrilled to hear that Catherine provided such dedicated and personalized service throughout your timeshare exit process. Your A+ rating means the world to us! If you ever need anything in the future, we’re here to help. Congratulations on your timeshare freedom!
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Brian G. Sponsler · 1 review · Verified · Experienced 2025-03-12 ·
★★★★★
Great communication throughout
Great communication throughout. Speedy service. Lonestar Transfer took over after another firm botched the job, dragging their feet doing nothing for over 7 months and resolved everything within 120 days. Always pleasant, efficient, forthcoming and honest. They followed though and got the job done.
Reply from Lonestar Transfer2025-03-14
Thank you for sharing your experience, Brian! We’re so glad we could step in and successfully complete your timeshare exit after your previous challenges. Clear communication, efficiency, and honesty are what we strive for, and we’re thrilled we could resolve everything for you in just 120 days. Congratulations on your timeshare freedom!
We recently sold two of our Hawaii timeshares through Lonestar. Our experience was top notch! We are very pleased with their customer service, follow through & speed at which the transactions were completed. We would recommend them to anyone wanting to get out from under a timeshare.
Reply from Lonestar Transfer2025-03-03
Thank you for your wonderful review, Martha! We're so glad to hear that your experience with Lonestar Transfer was top-notch and that we could help you successfully exit your Hawaii timeshares. We truly appreciate your recommendation and are thrilled to have helped you achieve timeshare freedom!
I was hesitant about choosing the right company to assist me with getting out of my Timeshare. I spoke with several companies who made me very uncomfortable and pushy. When I called Lonestar Transfer, there was an immediate sense of relief and calm. I was walked through every detail of the process and given time to make a decision and I chose Lonestar Transfer. Ms. Sheila Dykes is absolutely the best - she gave me the level of patience I needed to get through what seemed like a very long process, not being sure of the impacts along the way. Sheila helped me navigate my Credit Report and what reported comments meant. It’s been 2-months over a year and my Timeshare is discharged!!!!! I wanted to hug Sheila through the phone - we were both excited and now she’s walking me through the final steps. It is such an amazing feeling, knowing I chose the BEST company to get me through a terrible situation. Thanks Lonestar Transfer and Virtual Hugs Ms. Sheila!
Reply from Lonestar Transfer2025-03-03
Thank you so much for sharing your heartfelt experience, Shelina! We understand how overwhelming choosing the right company can be, and we’re thrilled that Lonestar Transfer was able to provide you with the support, patience, and guidance you needed. Exiting a timeshare is a big step, and we’re so happy to hear that your process is now complete! Sheila will be delighted to know how much her help meant to you. Congratulations on your timeshare freedom!
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Frank T · 2 reviews · Experienced 2025-02-25 ·
★★★★★
My wife and I could not be any happier…
My wife and I could not be any happier with Lonestar Transfer! We had our timeshare for 30+ years, but no longer needed it, and decided to be rid of it. Through word of mouth and recommendations from very good people, we were introduced to Lonestar Transfer. We were walked through every step of the way by knowledgeable and caring representatives that we interacted with, so there were no surprises. Communication by either phone call or email was very much appreciated.
From the initial phone call until the final one stating we are no longer under any further obligations with our old timeshare, the process was seamless. Any and all documentation we were required to present or have notarized was clearly explained.
We highly recommend Lonestar Transfer for their professionalism.
Reply from Lonestar Transfer2025-03-03
Thank you for sharing your experience, Frank! We're honored to have helped you and your wife successfully exit your timeshare after 30+ years. We're so glad you felt supported every step of the way. We truly appreciate your recommendation!
J
Joseph Ezer · 2 reviews · Experienced 2025-02-21 ·
★★★★★
Great team.
Great team.
Very professional and honest.
Transaction was smooth and effortless.
Everything they promised was deliver
Reply from Lonestar Transfer2025-02-24
Thank you for your review, Joseph! We're glad to hear that our team made the process smooth and effortless for you. Honesty and professionalism are at the heart of what we do, and we’re grateful for your trust in us. Enjoy your newfound freedom!
G
Gene Cryan · 5 reviews · Experienced 2025-02-19 ·
★★★★★
We have used Lone Star Transfer to get…
We have used Lone Star Transfer to get out of our timeshare. Lone Star has the experience to walk you through the process to transfer the deed out of your name. While it takes time to complete, the end results are something to celebrate. The people we worked with at Lone Star Transfer are the best.
I would highly recommend Lone Star Transfer to exit your timeshare.
Reply from Lonestar Transfer2025-02-21
Thank you for your kind words and recommendation, Gene! We're thrilled to have helped you successfully exit your timeshare. Our team takes pride in guiding our clients through the process, and we're so happy you had a positive experience. Enjoy your freedom from your timeshare!
No delays, no hesitations just straight-forward getting rid of my timeshare!
Reply from Lonestar Transfer2025-02-14
We’re so glad to hear that your experience was smooth and straightforward, Lanis! Thank you for trusting Lonestar Transfer to help you exit your timeshare. We appreciate your support!
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Dennis Daniel (Adt) · 3 reviews · Verified · Experienced 2025-02-12 ·
★★★★★
Grandview Timeshare Surrender
My experience with Lone Star was professional and respectful. During the 7 plus months of transfer work any concerns and or questions I may have expressed were answered to my satisfaction immediately. The guaranteed timeshare solution worked !
Reply from Lonestar Transfer2025-02-14
Thank you for sharing your experience, Dennis! We're so glad our team could provide the professionalism and support you needed throughout the process. Congratulations on your successful timeshare exit!
c
carmen · 14 reviews · Experienced 2025-02-06 ·
★★★★★
This company ignores your request and…
This company ignores your request and continues to harass me by calling my phone. I have asked several times to be removed.
Reply from Lonestar Transfer2025-02-13
Carmen,
Thank you for reaching out to us initially regarding your timeshare. We apologize for the follow-up calls after you requested our assistance. We have removed all the contact information you provided in your initial inquiry.
I researched extensively to end my Time Share contracts after multiple years of paying contracts and annual fees. After adhering to all bylaws and meeting financial obligations they refused to end my contracts, and I could not find a solution.
After talking with various timeshare relief companies with no answers Lone Star Timeshare Transfer was advertised by radio. I called and explained my situation and they spoke very positively of the possibility of relief and the procedures to so do. We put a plan together and began moving forward. All they offered to possibly end the contracts legitimately went smoothly and the end results were very positive and I highly recommend them. Well played Lone Star Timeshare Transfer.
Reply from Lonestar Transfer2025-02-07
Thank you for sharing your experience, George! We're so glad we could provide the solution you were looking for after all your efforts. Our team is dedicated to making the process smooth and stress-free, and we truly appreciate your recommendation. Wishing you all the best, and thank you for trusting Lonestar Transfer!
Very friendly and professional staff. Good communication. Kept us updated and made it easy to follow instructions. We're free!!!!! Thank you, Lonestar Transfer.
Reply from Lonestar Transfer2025-02-03
We're so happy we could help you break free from your timeshare. Thank you for leaving a review, Leah! Enjoy your newfound freedom, and let us know if we can help in any way in the future! 🎉
C
Christopher Wilson · 4 reviews · Verified · Experienced 2024-12-27 ·
★★★★★
LoneStar worked with my elderly parents to quickly resolve their time share
LoneStar worked with my elderly parents and me to get something done quickly. They committed to a specific course of action and time frame and were able to complete everything in that time frame -
Which was important given my parent’s age and another annual set of fees. They were very helpful working with the kids since my parents are not really capable of handling these matters given their age.
They delivered what was promised. A solid experience. Thanks.
Reply from Lonestar Transfer2025-01-30
Thank you for sharing your families experience, Chris! We're glad we could provide the support and guidance your family needed. Wishing you and your parents all the best! 😊
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Felix · 2 reviews · Verified · Experienced 2025-01-23 ·
★★★★★
Excellent service, Easy to work with.
Lonestar Transfer has Excellent service, easy to work with. We were kept informed on a regular basis, of the progress that was being made on eliminating our time share. What else can I say, other than very informative, friendly, coached us well throughout the journey of cancellation.
Reply from Lonestar Transfer2025-01-27
Thank you for your thoughtful review, Felix! We're delighted to hear that you found our service excellent and easy to work with. Thank you for trusting us with your timeshare cancellation journey!
We had a very good experience with Lone Star. They helped get rid of our time and they did an excellent job!
Reply from Lonestar Transfer2025-01-27
Thank you for sharing your experience, Vickie! We're so glad we could help you successfully exit your timeshare. Providing excellent service and support is our top priority, and we're thrilled to hear you had a great experience with us. If you know anyone else who might need assistance, feel free to send them our way! 😊
