Knowledgeable staff
Knowledgeable staff, I order the wrong lock and staff helped me identify and order the correct one and made quick work RMA for the return lock
About maglocks.com
Data updated- Website
- www.maglocks.com
- Category
- Home Services
- Location
- United States · Amsterdam
- Status
- Unclaimed
- Last 12 months
- 14 reviews
- Replies to negative
- 33% (2/6)
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Is maglocks.com legit?
maglocks.com (www.maglocks.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 33% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Ron was super-helpful in walking me…
Ron was super-helpful in walking me through what I needed to replace our existing keypads. Looking forward to receiving and setting them up!
Quick response and parts arrived on time
Excellent customer service and fast…
Excellent customer service and fast deilvery of the parts we needed. Webiste is clear and online ordering process is smooth.
I never receive my order
I never receive my order. and how can i make a review.
Reply from maglocks.com2025-01-09
Ouch! Please accept our appoligies. UPS tracking indicates your package was delivered on January 7, 2025. Again, sorry for any inconvience and let us know if you require any additional assistance.
I got reliably good advice from Ron and…
I got reliably good advice from Ron and Chris about a remote doorlock I installed in my home. Unfortunately one of the key pieces of the installation, the 923 Keypad failed after one year. The replacement has worked but we get unusual intermittent failures to function. It works now but I may have to open up the wiring if it happens again. Some kind of snap connectors might be useful for the 923 wiring. Or perhaps a smaller substitute for a wire nut. I would do it again but if there are many more intermittent failures I may have to rethink my approach.
Reply from maglocks.com2025-01-09
Thank you for the feedback. Hopefully the replacement 923 keypad does not experience any further issues. If you continue to experience connectivity / intermittent failures, please give us a call.
All parts in one order
Right product shipped fast!!!
Great product/ptitful installation instructions.
Once I figured how to install it, the product was wonderful. No complaint what so ever with product. The installations information was pitiful. Actually very little information was provided. Just info with each individual component and one very bad installation schematic. Maybe a 2 rating is a little harsh but I wanted to get someones attention. Great Product!!!!! Sorry Installation instructions.
Reply from maglocks.com2025-01-09
Thanks for the note. I read through the installation steps and I agree it needs a little clarification. We will try to add an installation video to the product documents and hopefully that will make the process easier.
The website is friendly
The website is friendly, their products are great and I received them quickly!
Products work as expected and great…
Products work as expected and great sales help when needed.
Great company for support!
I was in need of some small mag locks that would fit a sliding glass door for a project ,and your staff was able to help me.Thank you very much!!!
This lock is used in a clothing…
This lock is used in a clothing donation drop off room and works perfectly
We have been installing Maglocks on or…
We have been installing Maglocks on or restroom doors. One of the control boards fried. The gentleman that I talked to asked about power output to the board. He explained the possible issues well. Found out that the power supply was bad. They sent new ones. Solved the issue.
Outstanding solution and great support
I bought locks, a doorbird, sensors, transformers and a timer to lock a wine cabinet in a restaurant. Their rep Ron helped me and was invaluable at figuring out the right solution and getting the equipment working quickly and efficiently. I told him and I meant it that I plan to come back because of the outstanding service support. Made a huge difference sorting this all out.
Received stickers
Received stickers, work as they should. No complaints!
I called for some additional…
I called for some additional information and I was able to get what I needed. Thanks!
You have exactly what I need and in a…
You have exactly what I need and in a cost effective manner and you have shipped it out to me quickly. Thank you so much.
Our interaction was good he did answer…
Our interaction was good he did answer all my questions and was very knowledgeable. we are having problems with your product though. so not satisfied there but i'm not going to give a bad review for my call because he did great.
Good experience online
Good experience online. Excellent products