Mashvisor is a real estate analytics and investment research platform built to help investors, agents, property managers, and PropTech teams make smarter real estate decisions with data.Our platform helps users analyze traditional long-term rentals and short-term rental/Airbnb investment opportunities across the U.S. Instead of spending hours collecting property, rental, and market data manually, Mashvisor brings key investment insights together in one place, including rental income estimates, occupancy insights, cash flow analysis, cap rate, cash-on-cash return, comparable rentals, neighborhood trends, and market-level performance data.Mashvisor is used by individual real estate investors looking for profitable rental properties, as well as businesses that need reliable real estate and rental data through dashboards, reports, or API integrations. Our data solutions support use cases such as property analysis, market research, lead qualification, STR and LTR investment modeling, and rental revenue estimation.Our mission is simple: make real estate investment analysis faster, easier, and more data-driven. Whether you are comparing cities, evaluating a specific property, researching rental comps, or building a real estate product, Mashvisor helps turn complex property data into clear investment insights.
Written by the business, not verified by us.Mashvisor (www.mashvisor.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 58% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-09-01.
I DO NOT RECOMMEND Mashvisor! They increased my annual subscription by more than 30% with no prior notice and refused to cancel my account. I've tried disputing the charges with my credit card company and Mashvisor will not return the money. Not even courtesy enough to pro-rate the account for the 5 days from whe my account was charged and when my cancellation notice was given. Simply TERRIBLE and a complete RIP OFF!
I would give 0 stars if possible. I signed up two years ago and then canceled after 1 month. However, the cancellation didn't take for some reason, even though I spoke directly to someone at that time. I've been trying ever since to get the service and auto charges stopped and can no longer connect to a live person. I have gotten no/little response via email and was charged again in November. To date, I've been charged almost $1,000 and recently closed my bank account (of 20 years!) to get the charges to stop.
Thank you for reaching out and sharing your feedback. We sincerely regret to hear about your experience and would like to clarify the situation. Our support team has been actively responding to your inquiries; however, it appears that the account or email you referenced is not linked to an active Mashvisor membership. To assist you further, we previously requested details such as the last four digits of your card number and expiration date to help locate the active account. Unfortunately, we have not yet received a response. It’s also possible that our emails may have been directed to your spam or other folders, so we kindly recommend checking all inboxes to ensure our messages are being received. Please rest assured that we are committed to resolving this issue and providing you with the assistance you need. Should you have additional details or updates, feel free to reach out at your earliest convenience.
Be cautious with their renewal policy. If you don't want to be stuck with their aggressive renewal tactics, you need to cancel your subscription immediately after signing up. For example, my first year of membership was from started September 5, 2023, and the receipt stated September 5, 2024 as the last day. I canceled on September 5, 2024, but they still insisted I pay for the entire year, even though I canceled on the "Last day" of my membership term. This was very customer unfriendly. Also, you are automatically enrolled in annual renewal—it’s buried in the fine print. I wouldn’t recommend this service due to their pushy renewal policies and customer-unfriendly approach.
Thank you for reaching out and sharing your feedback. We strive to be flexible with our refund policy, as our goal is for all members to actively use and feel comfortable with their memberships. Could you please provide the email address you used to sign up? This will allow us to locate your account and process the requested refund for the paid amount
very slow support site for unresolved login problems updated their website login system and now i can't get it. been trying for the past 3 months for access. issue started march 26, 24 and still waiting on resolution.
Mashvisor has up to date data that helps with underwriting deals.
Update: After 2 weeks of trying to get support, I got a refund. No email response, no communication from support, just a refund. Still, I'm happy and raises the review to 3 stars... ----- After a very convincing demo with the salesperson, I subscribed to the service. The data was inaccurate and I didn't use the system. I tried contacting customer support via the website, email and phone with 0 response!!! Shame on you Mashvisor.
Terrible customer service I’ve written numerous emails after paying $800 for an annual subscription in August 2024 that backdated itself to Dec 2023 so now it ends on dec 2024 instead of August 2025… no one answers the phone or emails. It’s starting to feel like a scam company.
Mashvisor is such a quick and powerful tool to use to get the information for important investing decisions. We primarily use it for analyzing short term rental markets nationwide. The ability to access any market in the country without having to pay extra for each area is so critical, especially when you may not even end up investing in that market.
Mashvisor has a lot of great information, I’ve been a member for several years and would recommend them to anyone seeking detailed data.
For finding a short-term rental property that turned out to be a profitable investment, Mashvisor did the job. Great tool for a new investor like me. My account did not get cancelled, and the customer service team was understanding of the issue and gave me a refund.
They honored a request I made and did so expeditiously.
They worked with me to solve my problem.
Mashvisor offers great and timely customer service.
The platform's user-friendly interface and comprehensive analysis tools helped me make informed decisions, and, identify promising opportunities. Good experience overall.
Mashvisor is an outstanding website that helped me find my investment property. They were also extremely trustworthy as they returned my subscription despite I did it delayed (not many companies do that). I'm happy to refer them to anyone wanting to invest in real estate and I hope to have enough money to invest more based on their information in the future.
I enjoyed using Mashvisor, and their customer service was attentive and helped fix a billing issue.
Mashvisor is a great product with real estate great insights and customer service. My issue was resolved same day and the team was very knowledgeable about my questions. Highly recommend!
Understanding customer service. Great tool for finding properties
The platform is very user friendly and tons on info to help you with your investment analysis. I did the free trial just to get an idea of how things worked. Great data in comparison to other platforms. Reached out to Jason in support with questions and they were able to assist. When the time is right, I’ll def add this to my tools.
Hi Gary and thank you for taking the time to leave us such a great review! Your satisfaction is our priority. We’re delighted to hear you enjoyed using our platform and we wish you success in your investments!
Customer service responded fairly quickly to my email with an issue, which is much better than many companies out there.
Hi Kari and thank you for taking the time to leave us such a great review! Your satisfaction is our priority. We’re delighted to hear you enjoyed using our platform and we wish you success in your investments!
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