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Money & Insurance

Mashvisor

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102 reviews

4.4102 reviews
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About Mashvisor

Data updated
Website
www.mashvisor.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
18 reviews
Replies to negative
58% (7/12)
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About this business

Mashvisor is a real estate analytics and investment research platform built to help investors, agents, property managers, and PropTech teams make smarter real estate decisions with data.Our platform helps users analyze traditional long-term rentals and short-term rental/Airbnb investment opportunities across the U.S. Instead of spending hours collecting property, rental, and market data manually, Mashvisor brings key investment insights together in one place, including rental income estimates, occupancy insights, cash flow analysis, cap rate, cash-on-cash return, comparable rentals, neighborhood trends, and market-level performance data.Mashvisor is used by individual real estate investors looking for profitable rental properties, as well as businesses that need reliable real estate and rental data through dashboards, reports, or API integrations. Our data solutions support use cases such as property analysis, market research, lead qualification, STR and LTR investment modeling, and rental revenue estimation.Our mission is simple: make real estate investment analysis faster, easier, and more data-driven. Whether you are comparing cities, evaluating a specific property, researching rental comps, or building a real estate product, Mashvisor helps turn complex property data into clear investment insights.

Written by the business, not verified by us.

Is Mashvisor legit?

Mashvisor (www.mashvisor.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 58% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Mashvisor is Top Shelf

Ahmed and the Mashvisor team are incredible!!! They have been responsive at every turn. Any time we have had a question or concern, they have immediately responded and have followed up with us. If we could give them 10 stars we would! Raul Anchor Point Development, LLC

Reply from Mashvisor2026-06-29

Hi Raul, Thank you so much for this incredible review! We truly appreciate your kind words and are so happy to hear that you’ve had a great experience with Ahmed and the Mashvisor team. It means a lot to know that our support and follow-up have been helpful. We’re always here whenever you need us, and we’re grateful to have you as part of the Mashvisor community. Thank you again from all of us! - The Mashvisor Team

Great customer experience and easy to…

Great customer experience and easy to use service

Reply from Mashvisor2026-06-29

Hi Alexandra, Thank you so much for your kind review! We’re really happy to hear that you had a great customer experience and found Mashvisor easy to use. We truly appreciate you taking the time to share this, and we’re always here whenever you need any support. - The Mashvisor Team

Trustpilot score incorrect on website

There appears to be some helpful information available for free on this site, which is all I wanted. However, the company is displaying a Trustpilot review score of 4.2 on the homepage when the current actual Trustpilot score is 3.9.

Reply from Mashvisor2026-06-29

Hi Helen, Thank you for taking the time to share this and for pointing it out. You’re absolutely right that the Trustpilot score displayed on our website should reflect the current live Trustpilot rating as accurately as possible. Trustpilot ratings can change as new reviews come in, and we’re already reviewing the score shown on our homepage to make sure it stays properly updated and aligned. We also appreciate your note about the helpful free information on Mashvisor, we’re glad you found value in it. Thanks again for bringing this to our attention. - The Mashvisor Team

Robust and transparent data platform

Ahmed and his team are great to work with and provided the exact data I was looking to incorporate into my app

Reply from Mashvisor2026-06-29

Hi Eddie, Thank you so much for the wonderful review! We’re really glad to hear that Mashvisor provided the data you needed for your app. Ahmed and the team truly enjoyed working with you, and we appreciate your trust in us. We’re always here if you need anything as you continue building and growing. - The Mashvisor Team

Great platform and wonderful oppressor…

Great platform and wonderful oppressor for RE investors .

Reply from Mashvisor2026-06-29

Hi Soroush, Thank you so much for the 5-star review! We’re really happy to hear that you’re enjoying Mashvisor and finding the platform valuable for real estate investing. We truly appreciate your support and are always here if you need anything. - The Mashvisor Team

Mashvisor is the best

They are very helpful and I receive immediate replies to my emails. Data access is simple and they have generous plans.

Reply from Mashvisor2026-02-23

Thank you, Demir! We’re happy to hear that you’re finding the data easy to access and our support responsive. We appreciate your trust and look forward to supporting your use cases as you scale.

Very bad cancellation process

Very bad cancellation process. They try to upsell and retain you. No clear way to click cancel and done. It's MORE than 1 button which it shouldn't be more than 2 clicks max. When trying to cancel it asks if you want to downgrade, and then asks various questions about why, etc. I thought I cancelled it but it then billed me 3 months later (I had quarterly payments set) and this is totally ridiculous. I wish I could give ZERO stars for this. Also after emailing them the very next day asking to cancel and refund the customer service said "Mashvisor is a renewal-based service. You are required to cancel your plan before the renewal date. Mashvisor doesn't offer refunds for payments made after the renewal date. Nevertheless, our main mission at Mashvisor is to offer a great customer experience. We are happy to make an exception and refund the most recent charge. All we would ask for in return is for you to rate Mashvisor." .. weeeeeeelll if I'm cancelling and can't cancel and think for WHATEVER REASON I don't want to pay for this.. then my rating is probably not gonna be that great and then if the process to cancel and get my refund is more hassle and now on top of that you are asking for a rating... Then this is what I would rate it. ZERO stars.

Reply from Mashvisor2026-02-20

Thank you for sharing your feedback. Your account was activated and billed according to the recurring payment plan outlined at the time of signup. That said, we strive to be flexible with our cancellation process, and we have canceled your account and issued a refund for the charge. We also asked for your review of both the product and your overall experience with Mashvisor so others can better understand how the platform works and the value it provides. We greatly appreciate your feedback and will use it to continue improving our processes for all clients. Thank you again for taking the time to share your experience.

Metrics at your fingertips

This platform offers investors many of the proprty metrics for an easy at-a-glance read instead of the old way of penciling out the metrics ourselves for each propert. It's a great platform

Reply from Mashvisor2026-02-23

Thank you, J.! Happy to hear the metrics view is helpful for your analysis.

Garbage Customer service & Support.

Garbage Customer service & Support. I was really excited to try this software, but I Booked a product demo three times on the website and all threee times no one showed up to the zoom meeting. I emailed the person that was supposed to be on the zoom meeting ( Mike richardson ) and never got a reply back. I went on the website to contact support, all they had was a chat bot, i described my issue and it said someone will reach out within 15 minutes. No one reached out! I tried again with the chatbot, it said someone will reach out within 3 hours, Suprise suprise, no one reached out again. I Wasted a bunch of time trying to give this company my business. Never again! I've done some research and there are few competitors doing similar things. I will be giving them a try.

Reply from Mashvisor2026-02-14

Thank you for reaching out and for sharing your feedback. We truly appreciate you bringing this to our attention. This is the first time we’ve encountered a situation like this with Mike. He has been a valued member of our team for nearly 10 years, and unfortunately, he has been out of the office all week due to a major personal emergency that required his immediate attention. As a result, he has been unable to connect as planned. We completely understand your frustration and sincerely apologize for the inconvenience this has caused. Mike has sent an email today to coordinate a new time to connect and to explain the circumstances. We’re confident that once you’re able to speak with him, he will provide the same high level of support and guidance that our clients consistently commend him for. Thank you again for your patience and understanding. We truly appreciate it, and we look forward to assisting you further.

Been great working with Ahmed and…

Been great working with Ahmed and Mashvisor API. Mashvisor API allows my company to automate market research in the neighborhoods we're investing in.

Reply from Mashvisor2026-02-23

Thanks a lot, Dave, really appreciate the kind words 🙌 Glad the API is helping automate your market research. Always happy to support as you scale.

Reliable API partner for real estate analytics platforms

We’ve been using Mashvisor’s API as part of our real estate analytics platform, Serava, and it has been a reliable partner in our MVP and production workflow. The property image access and supporting data have integrated smoothly into our system, and the API performance has been consistent. Their team has also been responsive and helpful during onboarding and technical questions. Overall, it’s been a solid experience working with Mashvisor as a data provider.

Reply from Mashvisor2026-02-23

Thanks so much, Mohammad! We’re glad the API has been reliable for your MVP and production workflows. Appreciate the trust, excited to keep building together.

Mash visor keeps charging my card even…

Mash visor keeps charging my card even though I unsubscribed over a year ago. Never sends a confirmation email but likes to send plenty of spam.

Reply from Mashvisor2026-01-12

Thank you for reaching out and sharing your feedback. We’re happy to help. It seems we haven’t received any previous messages from you, so we encourage you to email us at [email protected]. Our team is ready to assist you with any issues you may be experiencing on the platform and to support you with your membership. We’d like to look into this immediately and make sure your subscription is fully canceled and any incorrect charges are resolved. Could you please reach out to us at [email protected] with the email on your account and the last 4 digits of the card? We’ll prioritize this and get it sorted for you.

Has Potential

The data seems to be there, but the portal is difficult to navigate and specific data in rural areas is not readily available. Also it is unclear how often the data is updated.

Reply from Mashvisor2026-02-23

Thanks for the honest feedback, really appreciate you sharing this. We’re actively improving navigation and expanding coverage in rural areas. Data freshness varies by source and market, and we’re happy to walk you through update frequency for your specific areas. If you’re open to it, feel free to reach out and we’ll help you get more value out of the platform.

Terrible company with no customer support

Terrible company with 0 customer support. I signed up for a free trial and ended up getting charged, I emailed multiple times and got no response. They have a phone number on the website but it directs you to an email and no one ever responds.

Reply from Mashvisor2025-10-15

Thank you for providing the requested information. Our team confirmed that we responded to your initial inquiry on the same day, but we had not yet received a reply from you. Although we do not offer a trial period, we have gone ahead and issued a refund for your charge as a courtesy. Please allow two to three business days for the funds to appear in your account.

RUN!!!!

This company is nothing but criminals who practice predatory behavior against the consumer. They promise accurate information, listing searches and tools to analyze properties. ALL SEARCHES DID NOT EXIST IN THEIR SYSTEM FOR ONE, TWO, LISTINGS THEY DO HAVE FROM THEIR DATABASE, NOT ANYWHERE ELSE, THE INFORMATION WAS COMPLETELY FALSE!!! FAKE LISTINGS, INACCURATE NUMBERS GROSSLY INFLATED!!! COMPLETELY MADE UP INFORMATION!!! ANY COMPANY THAT CANT WONT OR DOESNT PROVIDE REFUND FOR BAD SERVICE SHOULD BE ELIMINATED. ANY POSITIVE REVIEW THAT IS OUT THERE ARE FAKE PAID REVIEWS FROM THEM NOT ACTUAL CLIENTS

Mashvisor API

Our experience working with Mashvisor has been great! The API has consistently delivered reliable results, and their customer support has ben outstanding. Any time we’ve have a question, their team has been quick to respond with clear and helpful guidance. It’s been a refreshing experience to work with a partner that values both technical excellence and strong customer relationships.

I’ve been using Mashvisor’s API to…

I’ve been using Mashvisor’s API to power a custom dashboard for my property management business, and the results have been outstanding. The integration process was straightforward and smooth — their documentation made it easy to connect and start pulling data quickly. The accuracy and freshness of the calculations have been key for me. Whether I’m running projections for short-term or mid-term rentals, the numbers are reliable and up to date, which builds confidence with property owners. Most importantly, the clarity of the output is excellent. The way the data translates into actionable insights for property owners is what sets Mashvisor apart. It allows me to present income scenarios in a way that’s simple, transparent, and convincing — which is exactly what owners want to see. Mashvisor has become a cornerstone of my workflow, and I highly recommend it to anyone in real estate who wants both precision and usability in their analysis.

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