McDonald's (www.mcdonalds.com) has a 1.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I’ve always liked popping into the McDonald’s in South Melbourne — it’s usually one of my favourite spots for a quick feed. But this visit really missed the mark.I asked for a fresh chicken sandwich and even said I was happy to wait, no drama at all. Instead, I got lukewarm fries and a chicken sandwich so old and dry I could hardly bite into it. The manager clearly couldn’t be bothered, acting like she was “waiting on the chicken” while handing over something that had obviously been sitting there for ages.Look, I’m not asking for anything wild — just the fresh food I actually ordered. I’ve worked in fast food myself, and making something fresh was never a hassle, especially when the customer specifically requested it.Pretty disappointing experience overall. I still like the South Melbourne store, but after this… yeah, not overly impressed.
J
Joe Masters美国 · 1 review · Experienced 2025-10-01 ·
★★★★★
What happened, McDonalds? You used to be the GOAT of fast food. Not anymore.
Trying to get fresh fries at any location is like rolling the dice. Despite an average wait time of 15 minutes, you can expect your fries to be cold 90% of the time. And heaven forbid there's any sort of issue or discrepancy when ordering thru the app. If that happens, strap in for a stressful experience. If there's an issue with the app, the stores are powerless to do anything at all. Dealing with corporate is like pulling teeth.
I had to put a star but trust me they don’t deserve it. The store on WALES RD. In JACKSON OHIO, is by far the worst McDonald’s that has ever opened their doors and is stocked full of the most uneducated, unhygienic, rudest dirtiest slowest members of society that call themselves employees. This place needs to shut down like ASAP and never ever try to reopen again. I have personally NEVER had ONE good experience here not ONE
