META PCs (www.metapcs.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
The environment at META PC Phoenix is amazing. They guys love what they do and do it well. A couple comments and the reason I will say it’s a 3 star experience was communication. I spoke with 4-5 different people and each had a different price of the work done, there wasn’t much updates on status or problems, and not only that, 3 different people had a different idea of when the pc was ready to the point I drove down there after being told it was ready and was not. Again the gentlemen there are great guys, just those small details and they have me at 5 stars.
Great customer service whenever I asked. My PC, Shade, came built for me with a custom letter in its box.
Reply from META PCs2026-03-03
Thea, glad you're loving Shade! The custom letter is a little thing we do because every build matters to us. Thanks for the kind words and enjoy the PC!
Great costumer service. Not on hold for long periods of times. Call centers near me. Not abroad.
Reply from META PCs2026-03-03
Jason, that's a big deal to us. Real people, right here in Arizona, picking up the phone. No runaround. Thanks for calling that out and thanks for the review!
It's been a couple weeks and the PC has worked just fine, while unboxing it I felt the love and care that was put into it and it was leagues above my experience with Alienware/Dell. Everything packed in tight, clear instructions and even a custom USB with recovery software on it. It might be cheaper to build a PC yourself but at least I know care was put into this pre-built and that was worth it to me.
Reply from META PCs2026-03-03
This is the kind of review that fires us up. The whole point is that you're not just getting a box of parts, you're getting something built with intention. Glad the unboxing experience told that story before you even turned it on. Thanks for choosing us over the big guys, and enjoy the rig!
Unparalleled customer service experience, we were fully informed what was happening every step of the way. Fast shipping and my console was packed very meticulously
100% Would Recommend
Reply from META PCs2026-03-03
Watson, communication and packaging are two things we obsess over, so this is great to hear. Appreciate the recommendation and glad it showed up ready to go!
If you are going to trust anyone with pc customization, trust these people. The quality of service and results are genuinely outstanding. This business is run by people who actually get it. They gave me guidance that I needed, I feel like I know exactly what I bought and why. They made me comfortable and have no regrets/anxiety. Their incredible packaging protected my pc from my local UPS’s tendency to destroy 2 out of 3 things I order. If you are still reading, you’re probably thinking “Oh, look, another superlative, vague glowing review.” Well, you’re wrong. Even if I drilled down into specifics, Metapcs is so good at what it does that it felt like a single, amazing process. There’s no point in getting specific. Buying from them was a joy and a privilege.
Reply from META PCs2026-03-03
Jake, this might be one of the best reviews we've ever gotten. The fact that you called out the guidance, the packaging, and the whole process feeling like one seamless experience tells us we're doing it right. Also glad we beat UPS this time. Thanks for trusting us with your build.
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Nick · 2 reviews · Verified · Experienced 2025-10-08 ·
★★★★★
How fast the build took and how quick…
How fast the build took and how quick it was shipped to me. The PC is nice and compact and quiet. My old PC has shown its age. This was a fun and easy custom build. I have used other companies for previous builds and this was the fastest.
Reply from META PCs2025-11-12
Thanks so much, Nick! We’re glad to hear your build arrived quickly and that you’re enjoying how compact and quiet it is. We take a lot of pride in how efficient our production team has become, so hearing this kind of feedback means a lot. Appreciate you coming back to us after trying other companies!
Received my new system with no issues. It’s working quite nicely for me. I’ve had no issues whatsoever.
Reply from META PCs2025-11-12
Thanks so much, George! Glad to hear everything’s running perfectly right out of the box. That’s exactly what we aim for with every build. We appreciate you choosing META PCs and hope your new system keeps crushing it for years to come.
Even though my graphics card was not shipped with my computer, and some other issues. I am happy with the computer. The price is on point, which a lot of computer stores try to rip you off, but not META PC. Metapc was fair, and they actually answer the phone when you call.
Reply from META PCs2025-11-12
We really appreciate this, thank you! Sorry again for the delay with your graphics card, but we’re glad everything came together and that you’re happy with the system. We work hard to keep pricing fair and service personal, it’s great to know that stood out. Thanks for choosing META PCs and taking the time to share your experience.
After hours communication was awesome! So glad someone was available day or night to help make the best choices
Reply from META PCs2025-11-12
Thanks, Gavin! We’re really happy to hear that. Our team does their best to stay available whenever possible, so it’s great to know that after-hours help made a difference. Appreciate you taking the time to share your experience and for trusting META PCs with your build.
The instructions are simple and if not you can just call them and they will talk you through it
Reply from META PCs2025-11-12
Appreciate the awesome feedback, Jace! Glad to hear the setup went smoothly and that our team was able to help walk you through things when needed. We hope your new system is treating you well — thanks again for being part of the META PCs family.
