META PCs (www.metapcs.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Overpriced, slow shipping and bad service. Tried to ask for a budget custom built pc, they straight up refused. My son wants one of these pcs but they are way too expensive, I'd be happy if they built some budget pcs but no, all of them need to have this rainbow all over them that adds 500 bucks to the price. Do not recommend, find another company.
I'm writing this as I recently had one of their PCs ordered and delivered as a birthday gift, from a very close friend. So far it's surpassing all of my expectations and I'm very pleased to see that their build quality matches what they show in their YouTube shorts.
The team did a great job. When UPS damaged the computer in shipping they were very responsive and helpful with the entire process.
The absolute best customer service with the upmost customer appreciation I’ve ever received!
Great experience. Excellent customer service. PC is top notch.
I went out on a limb and tried Meta PC. What first impressed me was that I got to talk to a real person. Through the conversation and discussing my workflow needs and how to best adapt and customize my future workstation I almost felt like I was talking to an old friend. Kenny was my sales person and to say he went the extra mile would be an understatement. Meta PC is worth every penny, I LOVE my new computer!
Everything was great the service, and the people.
Beyond great customer service! They helped me from start to finish. The build is exactly what I wanted!
Their lifetime tech help is legit — once we figured out the issue, they handled the bad CPU quickly and professionally. The only reason this isn’t 5 stars is because it took a long time working through troubleshooting before we got to that point. Still, the support team stuck with it and made sure everything was resolved.
Great staff they treated me like they cared after the sale. William S. is awesome as well as the rest of the team. They are the pros from top to bottom let Meta pc do the heavy lifting. They can do it all
My pc shipped pretty fast for the price of the shipping, and it came in with no issues and ready to play, this was my first pc meta pcs took a lot of the worrying away because it was so simple to set up.
The computer I had built is awesome, but what made the experience great was the people. From walking through the build with me, helping me find the best way to pay for the PC when my bank was difficult, to dealing with my eagerness while waiting for the build they were fantastic! But where they really shone was once I got the PC. My water-cooled computer had to be shipped by freight during what turned out to be some of the coldest weather of the year. It arrived frozen. I was distraught. But they worked with me, were incredibly patient, and very responsive. It was like having a buddy I could call. And eventually, I could revel in the absolute beast of a PC they'd built for me.
Really easy to travel around the website and has no misleading info just hor I like but 1 problem is that it doesn't get shipped outside of USA because I live in UK
Excellent Customer Service and really good prices! MetaPCs will be my go-to when buying a new computer in the future. I have had really good experience with my system and clear instructions in packaging when it was received in. Thank you to Customer Support for your help as well when I've had to call in for service.
That they took care of me first when others were coming in made everything feel comfortable there and yeah it was a great experience pc came it out great best purchase of my life will definitely go back to add more stuff to my pc to upgrade it thank you guys for a good experience !!!
Great customer service, fast build and delivery!
Was pleased with the help with my PC repairs and the customer service was great.
They were so helpful with billing. Willing to work with my needs and were very happy to do so. I would recommend this company before others especially if you're a local.
Got exactly what I ordered, pc is working fine. I chatted on their website and got a quick answer to my question.
Super helpful & responsive staff. PC arrived quick & safe. Exceeds expectations.
64 reviews matching