Great service
Great service. Great price.
About Miles Kimball
Data updated- Website
- www.mileskimball.com
- Category
- Events & Entertainment
- Location
- United States · Oshkosh
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 54% (28/52)
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Is Miles Kimball legit?
Miles Kimball (www.mileskimball.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 54% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
on time delevery
ON TIME DELVERY FAIR PRICING, GOOD PRODUCTS.
There is a lot of different variety of…
There is a lot of different variety of things and I’m been dealing for over three years and problem
Excellent Customer Service
Customer service was excellent in resolving minor problems I had with an order. Everything was rectified to my satisfaction in a timely, professional manner.
Ease of ordering over the phone
Ease of ordering over the phone, and free shipping. The associate was knowledgable and pleasant. However I had to say "no thankyou" to the up-sell offers more than once, as she tried to get me to order another item, and join the rewards club.
items were of good items were of good quality and nice…quality and nice…
items were of good quality and nice also the shipping was on time even came before the estimated date
response was great and shipping was on…
response was great and shipping was on target
We ordered a bed skirt for our new king bed from Miles Kimball. It didn’t fit. I paid $11.60 to return it, but they refuse to reimburse me.
We ordered a bed skirt for our new king bed. Miles Kimball’s King/Queen bed skirt didn’t fit our king bed. I returned the bed skirt and requested a credit or check to cover the shipping cost to return the product that didn’t fit. They credited back the cost of the bed skirt but refused to pay to ship it back to them. Had I known that I wouldn’t have shipped it back to them.
Reply from Miles Kimball2024-05-24
Thank you for your review. We do not pay for return shipping if an item does not work out for you. We apologize for this inconvenience. We will pass along this feedback to the correct department to be reviewed.
Received everything I ordered
Received everything I ordered. Very satisfied.
Quality products
Quality products. Appreciate the economical prices
Ease of ordering
Ease of ordering. Great products. Fast delivery.
Package was delivered in good time and…
Package was delivered in good time and in good condition
Easy
They had what I wanted & was looking for!!!
Item STILL available!
I was delighted to find an item I had purchased from MK years ago was STILL in stock! The price was reasonable. It arrived on time. I am a happy customer!
My mother's favorite catalog to order…
My mother's favorite catalog to order from and as a mother's day surprise got her two beautiful bird baths for $40 total! Had them shipped to her and they arrived on time and are just what she wanted. Perfect 👍
Computer glitch for online order
I had entered online all the info for my 5 item purchase but the final button was grayed out and I couldn’t complete. I had to call and REPEAT EVERYTHING including 3 monogram lettering. That was quite annoying and although the contact repeated everything, I would have been much more confident that everything was spelled correctly if I had been able to complete my online order.
Reply from Miles Kimball2024-05-22
We sincerely apologize for the inconvenience you faced while attempting to complete your online purchase. We understand how frustrating it can be to repeat information, especially when personalizing items with monograms. Please review your order confirmation that was sent out via email to verify the information that the representative put on your order. Please note that stock photos are used and may not reflect what you requested. Your feedback is invaluable in helping us improve our services. Thank you for taking the time to bring this to our attention. If you have any further questions or concerns, please let us know. Thank You, Sarah 11542 Miles Kimball Customer Service email: [email protected] phone: 800-255-4590
My experience was good
My experience was good. However, I am concerned with the product - magnetic clasps for necklaces. There is a tag on each (4) that says made with lead that can cause cancer. Are these clasps safe to use? Mary DeVito
The usefulness of the envelopes
The usefulness of the envelopes, as well as their larger size, are consistent with what I was seeking, for my needs. Thanks a million.
My experience with Miles Kimball is…
My experience with Miles Kimball is always good once in awhile there will be a little glitch like this last order that I had they somehow rather did not include an item that I ordered I called him about it and they said they would put it in the mail right away they stand behind their stuff they will ask a lot of questions when you called and you know notifying that something is missing which to me would be natural but they are true with their time line of getting the item to you that they did not put in your package I've never had any problem with them
Their customer service teams are the…
Their customer service teams are the rudest I've ever encountered. Not just once but twice on their error.
Reply from Miles Kimball2024-05-23
We sincerely apologize for the frustrating experiences you had with our customer service team. We understand how important it is to receive courteous and helpful assistance, and we deeply regret that we fell short in this regard. We take customer feedback very seriously and are committed to improving our customer service processes to ensure that every interaction is positive and respectful. Thank you for bringing this matter to our attention, and we will take immediate steps to address it and prevent similar situations from occurring in the future.