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Construction & Manufacturing

moglix

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299 reviews

2.9299 reviews
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About moglix

Data updated
Website
www.moglix.com
Category
Construction & Manufacturing
Location
Singapore
Status
Unclaimed
Last 12 months
49 reviews
Replies to negative
20% (31/157)
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www.moglix.com

Is moglix legit?

moglix (www.moglix.com) has a 2.9 out of 5 rating on OK.one, based on 299 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 52% give 1 star; The business has replied to 20% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Customers frequently reported receiving defective, low-quality, or completely wrong items instead of what they actually ordered through the platform. Reviewers also experienced severe delivery delays, with many shipments arriving late, incomplete, or not showing up at all. Some reviewers were not happy with the customer support team, noting that agents were unhelpful and consistently refused to process legitimate product returns. Consumers additionally mentioned that communicating with the company was frustrating, and getting refunds for undelivered or faulty goods proved to be extremely difficult. Buyers advised others to carefully consider their purchases from the site.

Auto-generated from all reviews of this business. For reference only.

What people say

withjatinIndia · 1 review · Experienced 2025-07-24 ·

Sold Defective Product & Zero Support

Sold Defective Product & Zero Support — Unsafe Geyser from Longway via Moglix I purchased a Longway 15L geyser from Moglix in Dec 2024, and the product started leaking within the first week. Their technician gave a temporary fix, but the issue returned in 1.5 months — and then it caused an electric shock. Despite multiple follow-ups, both Longway and Moglix delayed responses, failed to resolve the issue, and now claim “hard water” voids warranty. This is unacceptable — safety-related issues like electrical shocks cannot be brushed off like this. The product is clearly faulty, but Moglix has washed their hands off it. Their platform should be accountable for what they sell, especially for unsafe home appliances. No refund, no replacement, no compensation — just silence or deflection. Extremely disappointed. Not safe, not reliable.

KaashviIndia · 1 review · Experienced 2025-07-09 ·

Worst brand ever

I had to rate something so I picked 1 star, but it is absolutely a zero star product. The customer service executives are not at all helpful they take up so much of your time and the result is nothing. It’s really just disturbing the customer nothing else. The product I ordered Doesn’t work so I asked For a return. These people told me make a video of it working on grass then we will return. I assembled The machine made it work on grass took a video and they still won’t return. Said, talk to a technician on call and fix the machine. Like what????? This is absolute nonsense

Narasimha CharyIndia · 1 review · Experienced 2025-06-23 ·

i purchased a mixi from moglix and i…

i purchased a mixi from moglix and i was suddenly shocked .Its stooped when i am using secondtime and give a compliant against customercare they are telling you are not having warrenty.so i lost my complete money from my pocket they were showing low price means that item not worked after return period.

Sanket KomarpantIndia · 1 review · Experienced 2025-04-18 ·

Be carefull while buying from moglix.

Be carefull while buying from moglix. I am struggling to get replaced defective and used product which i purchased from moglix. They send used product and if you raise return request then they dont approve. I have received a used and also defective ptoduct, returm raised with proper photos and unboxing video, still they are not approving return request. I do not have any other option then filing consumer complaint. So please dont wast you money. Stay away from moglix

ShubhamIndia · 1 review · Experienced 2025-04-09 ·

I've been ordering many items for last…

I've been ordering many items for last 3 years. And it's been providing great services. Also, clear all our issues.

Reply from moglix2025-04-21

Hi Shubham, thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

ankita vatsIndia · 1 review · Experienced 2025-04-10 ·

I had a severely negative experience…

I had a severely negative experience with Moglix regarding order # 6179759 placed on 10.03.2025. The Shoes & Lights I received only half of my order. I contacted customer service on 25.03.2025 via email and their response was totally pathetic and illogical. Despite providing all the photos and videos of what we have received along with order confirmation, the issue remains Unresolved unsatisfactorily. This has resulted us financial loss. I would caution others to carefully consider before making a purchase from Moglix.

ADAIKKAMMAI SIVASAMYIndia · 1 review · Experienced 2024-09-05 ·

Defective Student microscope

I purchased a Student microscope from moglix and it is defective with the glass being cracked and image is distorted with dots. They are not inclined to returning or replacing the product inspite of me making 3 return requests they simply erase my requests and revert back to delivered. The return policy is not followed

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