Great item & excellent customer service
Great item, excellent customer service.
About Monstermedals
Data updated- Website
- www.monstermedals.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 0% (0/2)
Do you own Monstermedals? Claim this profile for free and start replying to reviews.
Is Monstermedals legit?
Monstermedals (www.monstermedals.com) has a 4.4 out of 5 rating on OK.one, based on 15 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 87% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Chris was very easy to communicate…
Chris was very easy to communicate with. Knew exactly what was required. He managed expectations in terms of wait times, given I ordered at a peak time. One very happy recipient with their 70th birthday gift of miniature medals mounted with ribbons on a pin for their lapel. Would recommend to anyone. Thank you Chris
Very impressed with the service I…
Very impressed with the service I received. I had to adjust my order, due to my error, and the issue was promptly resolved. Received the ribbons two days later, excellent quality. Will definitely used Monstermedals again.
Great communications, very neat and professional job, delivered when he said.
I was assigned last minute to go on an overseas deployment for the first time in years so my medal ribbon for my Royal Navy ceremonial uniform needed a big update. I rang the mobile number to see how quickly he could turn around the task. He answered straight away, very friendly guy who seemed knowledgeable about the detail of which ribbons I needed mounting and said he could get it done in time for me. I completed the order on his website and he got the completed job to me within the week, just in time to sail. Very happy with the job and the service. Professional. I wish I could upload a photo.
Recently ordered two sets of ribbons
Recently ordered two sets of ribbons, for two of us via the web site, I am not great at computers but managed this ok, using the ordering system. All very nicely done at reasonable prices, I heard about company via a recommendation, I too would recommended
BACK FROM NO MANS LAND
Over the last few years I have purchased several full size medals and two lots of miniature medals, first lot my Dads 7 Second World War, second lot, my Grandads 3 First World War. I ordered these miniatures way back in October 2024 thinking that I would get them in time for Nov.11th. Unfortunately by the end of Nov. nothing had turned up, I got in touch with Chris at Monster Medals and let him know the problem, what a star, he apologised for the non delivery, these had been posted beginning of Nov. but somehow Royal Mail mislaid them. He told me that he would get a new set out immediately and he certainly did, arrived middle of December. Great service from a very good Company, I really think that they are a quality Company, honest and VERY trustworthy, one of the best .
Never received my order
Never received my order after nearly a month. Emailed to chase up and got told would be that weekend. Two weeks later and still nothing with no replies to email. Had to get refund through PayPal.
Order came as requested after an error…
Order came as requested after an error on the order by myself ,it was changed no issue. Emails were answered quickly will use again
If I could give zero stars I would
If I could give zero stars I would, so far 18 days and nothing but fobbed off or ignored and still no order. My advice if you need medals for a specific event and order in plenty of time especially when the item shows as in stock use another company. No medals, no refund and zero customer service
Highly recommended
I have used Monstermedals a few times now and have always received a great service and ordering is made easy. All orders arrived within a couple of days, and were very good quality, and well packaged. When I needed help regarding medals, nothing was too much of a problem and they ensured I would be mounting my medals in the correct order. Highly recommended.
Fantastic service very quick…
Fantastic service very quick turnaround. I would definitely recommend and use again
Great service as usual
Great service as usual. They are happy to answer all questions and the standard of work is excellent
Excellent Quality Replica
I recently commissioned a replica medal from Monster Medals - it is one of the trickier ones to reproduce, the Maharajpoor Star. The quality is extremely good and certainly the best on the market. The communication with the company was exceptional. I would certainly recommend.
Purchased 1 original and 3 replacement medals.
Have used Monster Medals couple of times. I can completely recommend 100%. I made contact and was given good advice on what I was looking for. Easily to order and very prompt delivery within 4 days, and that was over weekend. If you have a concern make contacts with them, they are very helpful Was given opportunity to follow my order on it's way. After sales sevice was also offered. Well done Monster Medals 👍👍
Great value, great product. Recommended.
After years of my medals gathering dust in a draw in my bedroom I decided I should get the ribbons at least mounted on a bar. After searching online I found Monster Medals with prices that were way more competitive than other companies I found so I placed my order (a simple and straight forward process) but then realised I had requesting the ribbons were mounted in the incorrect order. I emailed Monster Medals immediately asking for the order to be amended and to my surprise (it was 8:30pm) got an reply straight away acknowledging this amendment and assuring me that they check the arrangement in any event to ensure it is correct. A few days later Monster Medals emailed me to confirm the dispatch address as my PayPal account had somehow changed the formatting of my address but I was really pleased the Monster Medals took the time to check it. My ribbon bar arrived today, well packaged and protected. The bar looks high quality and the ribbons look stunning. I am really pleased with my purchase and highly recommend this company. Their customer service has been great and very personal. Well done Monster Medal.