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Food, Beverages & Tobacco

Mountainmausremedies

8 reviews

3.58 reviews
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About Mountainmausremedies

Data updated
Website
www.mountainmausremedies.com
Category
Food, Beverages & Tobacco
Location
United States · Elbe
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
33% (1/3)
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Is Mountainmausremedies legit?

Mountainmausremedies (www.mountainmausremedies.com) has a 3.5 out of 5 rating on OK.one, based on 8 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 38% give 1 star; The business has replied to 33% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

V
VL · 1 review · Experienced 2026-04-14 ·

Simply the best

Really the best I have found in the USA. Excellent quality and selection, nearly everything is domestically grown and organic, and the client communication is great! I highly recommend!

P
Patty · 1 review · Experienced 2025-08-22 ·

Absolutely the freshest herbs out on…

Absolutely the freshest herbs out on the market today. We were looking for ORANGE Calendula and no one seemed to have any. Upon searching we found Mountain Maus Remedies and I have to say What a find!. This shop is amazing and the customer service is awsome! Do I recommend shopping here? YES!

s
shannon harrell · 3 reviews · Experienced 2024-10-26 ·

Do not waste your money or time

Do not waste your money or time! This company lacks accountability and professionalism and they will take money that's not theirs. I placed an order recently and to my surprise it was not delivered due to inaccurate address (through no fault of mine, but the company.) I was issued a portion of my money because I was charged for shipping but I never received the items. If this is customer service I will pass. You reap what you sow!

Reply from Mountainmausremedies2025-11-01

Hello Shannon, truly unbelievable how you can post something like this. For three weeks we have been going back-and-forth with PayPal. Your tracking number shows that your order was delivered to your address. The address that you provided when you placed your order. How you can state that our company, lacks professionalism and accountability is absurd. We take pride and not only our customer service, but our products as well.

O
OJH · 1 review ·

Every product I have ordered has been…

Every product I have ordered has been of the highest quality and has arrived quickly. The prices are very reasonable for organic herbs and botanicals. So excited to have found this gem!

A
Akila K · 3 reviews ·

Great Quality, Affordable Prices

I've been using herbs from this shop for about 3 years. Excellent quality products. I appreciate the quick responses by email when I had questions. I will continue to work with this company!

D
Denise Richardson · 18 reviews ·

Great Quality Products

I have always received all the products that order in a timely manner. The products are quality which is most important to me. The prices are fair and I truly appreciate their transparency because this makes customers feel safe when ordering from them. God bless these people. I believe I was led to them for great quality products I feel great about using.

L
Latin German · 1 review ·

The worst customer service of all time

The worst customer service of all time! What really ruffled my feathers was lack of social skills and the use of reverse psychology. I’m sorry but you cannot use religion to justify your business and or actions. Then you tried to lecture someone on common sense when you clearly lack that skill is just hilarious. The way the owner handles his/her customers is nothing but unprofessional. Proceed with caution for the mouth on the store owner is spicy and very sardonic. One day someone will aim to quickly humble you.

C
Customer · 3 reviews ·

This is not shop it's a distributer who …

This is not shop it's a distributer who uses God and Christianity to portray an "ethical and moral " marketing image to her customers. The reality is that using religion is just hiding the reality-this business provides HORRIBLE customer service and takes no responsibility for it self. Save your money and go to a honest store that respects it customers and does practice what they preach . I never got my order ,or a refund ,or even a sorry for robbing you all I got were bible quotes and when I gave her back her own treatment back with the Bible verses She turned sides quickly and went to her new store policy which is no customer service .she is an ill person who says her shop is run by God and she just works there if I only knew what I had gotten myself into before my purchase . $30 down the drain bc I thought if a problem occurred this distributor would have been more than caring to help but she runs her pretentious shop under the facade of Jesus . Completely unprofessional and doesn't care if her customers don't receive their products bc Jesus told her that she can't give them their money back after he implored her to take it .