Mozio (www.mozio.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 42% of negative reviews. Last updated 2026-08-10.
We had two flights cancel due to weather. Finally got a third flight at a different New York airport. Moxio accepted the 2nd flight time (which cancelled) but they took our $128.50, did not hook us up with a ride, and Support told us to talk to the airline about a ride. Had to get an Uber at 1 AM in Newark, NJ. Going to get an Uber next time. Forget Moxio!
The driver was very kind and accommodating. The trip was smooth and fast. Me and my friend had to go to different terminals, and he dropped us where we needed. Thank you for your service!
Everything went as planned with our driver Mustapha! Good driver, at the right time, friendly, good communication. Perfectly arranged! As well from the airport to the hotel as the way back to the airport. Thanks!
Very easy to organise airport transfers. The drivers were friendly and the rides were smooth. Very good value too.
Very friendly and helpful driver. When we arrived over 90 minutes before alloted time staff managed to get a car earlier for us. Thank you
A friendly driver. Very punctual.
Everything was perfect. Minimal wait time, smooth air conditioned ride and courteous, helpful driver. Will use again. Thank you
I had a great experience with Muangthong Taxis for my transfer from my hotel to Phuket Airport. The driver arrived on time, was polite and professional, and the ride was smooth and comfortable. I felt safe throughout the journey, and they made sure I reached the airport with plenty of time before my flight. The service was reliable, hassle-free, and excellent value for money. I would definitely recommend Muangthong Taxis to anyone looking for dependable airport transportation in Phuket. Thank you for the excellent service!
on time, very professional, friendly reasonable price
Excellent service, punctual and attentive.
After working with Mozio’s B2B affiliate portal for over two years and placing numerous bookings for our clients, we are forced to terminate our partnership due to repeated operational failures and unfair partner policies. Recently, we experienced two separate incidents where Mozio’s local suppliers failed to deliver. In both cases, our clients arrived at the airport strictly on time, but no driver ever showed up. While Mozio’s support team responded quickly—advising our clients to take alternative transport and opening an investigation—quick support does not fix the root issue: Mozio works with unreliable vendors who leave passengers stranded and ruin the customer experience. The business impact on our agency has been severe: Client Churn & Financial Loss: Frustrated by these disruptions, both clients lost trust in our agency, canceled all their remaining travel arrangements with us, and will not return. Zero Commission Protection: While Mozio rightfully refunded the clients in full, they refused to protect our partner commission or hold their supplier accountable to compensate us. We invested time, labor, and live handling into these bookings, only to absorb 100% of the loss for a failure entirely caused by Mozio's vendor. Mozio's current B2B model places the financial and reputational risk of their supplier errors squarely on the shoulders of their affiliates. Good support speed cannot make up for bad business practices. We strictly advise other travel agencies and affiliates to think twice before partnering with Mozio in their current structure.
Booked for my mom, she was very satisfied, she said that the car was big and clean, driver was polite, helpful and friendly. Easy to find the location of pick-up, good service.
Reliable Excellent service and friendly
The cars were clean and the drivers were professional. They were on time and very safe while driving.
Great communication before pick up. Driver was very friendly and helpful with our kids.
We have to wait for more than one hour at the Immigration counter and our driver dose this too. Thank you for waiting without extra Costa.
We had rides to and from the San José del Cabo airport with this company. Both of our drivers were friendly and professional, and very prompt. No issues changing the time with our second ride, and I called the night before. I highly recommend this company!
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