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Travel & Vacation

myairline.my

46 reviews

1.746 reviews
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About myairline.my

Data updated
Website
www.myairline.my
Category
Travel & Vacation
Location
Malaysia
Status
Unclaimed
Replies to negative
0% (0/38)
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Is myairline.my legit?

myairline.my (www.myairline.my) has a 1.7 out of 5 rating on OK.one, based on 46 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. 78% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.

What people say

Horrible Airline

Horrible Airline. They delayed my first flight from KL to KK, then on the way back had technical issues and delayed flight by 3 hours but were even more delayed!! They only offered change of flight or a voucher which is useless to people who don’t live in Malaysia. I will never use them again

My Airlines provide no service since…

My Airlines provide no service since the check-in counter. Staff is rude and don’t understand your situation. They didn’t allow us to check in for the flight even though it got delayed and we still had 40 mins. Then, they promised to catch the next one , we waited for the manager to come for 30 mins and he told us that the flight is already full. So irresponsible, arrogant, rude staff that don’t care about customers. It was my first and last experience flying this airline. And don’t recommended to anyone in future.

Flight was delayed by 6 hours and…

Flight was delayed by 6 hours and although they did send an email it was too late as we were already at the airport. The check on guy gave us both a 'meal' voucher for burger king for 15 MYR each. Not one 'meal' was priced at that voucher redemption. Then the flight was late arriving and departing. Avoid them and use Air Asia instead.

DO NOT BOOK WITH THIS AIRLINE

DO NOT BOOK WITH THIS AIRLINE! The airline changed the time of the flight to 6 hours later. The notification was sent via email but I didn't see as it went into the junk mail. But checking the time on the email, it was only sent 4 hours before the flight time, when I would have already set off for the airport. When I got to the counter, MYairlines stance was they only have two flights a day. I have no idea how this justified changing the flight time which such little notice. Appalling service!!!

Disappointing experience

It is a brand new airline with good prices. Unfortunately, my experience was not a pleasant one. Due to some issues out of our hands, we arrived at the counter at 11 am. The flight departure was 11.45. The check in closes 45 minutes before the flight. I did not see my destination on the screen, so I asked one of the staff at the counter whether I can still check in. She asked me the destination and the time of departure. I told her, and she said you can check in at any of the counters in a very casual manner. There were only few people in front of us and she was very casual about it. 10 minutes later, I arrived at one of the counters only to be told that we can't check in anymore because the system automatically closes 45 minutes before the flight. What bothers me almost as much as the first person I spoke with not telling me I need to check in asap is that I wrote on their Facebook to check if the airline offers online check in for this flight. They saw my message and completely ignored it. I tried again, same thing. Just to be clear, I did not complain in the message or anything, I just asked a question. I will avoid them in future.

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