Quick resolution
I was notified right away with the resolution offer, I approved the revolution and that was it.
About National Debt Relief
Data updated- Website
- www.nationaldebtrelief.com
- Category
- Money & Insurance
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (11/11)
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Is National Debt Relief legit?
National Debt Relief (www.nationaldebtrelief.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
National Debt Relief Be Careful
National Debt Relief will work with you, for awhile. Be prepared to be ignored and not represented when you do not owe much as you’ve lowered your debt…. they then can’t be bothered negotiating… I guess not enough commission and they ignore smaller debts until you end up paying in full I suspect. I’ve been ignored since I owe only about $1500 on remaining two debts…. They’ve done nothing but still demand I pay them monthly. Shameful
Reply from National Debt Relief2026-07-30
Hello Christi, Thank you for bringing your concerns to our attention. We apologize for any misunderstanding regarding our fees and are sorry to hear about your situation. Settlement opportunities are dependent on a variety of factors, including creditor participation, account status, available funds, and creditor-specific policies. As a result, the timing and outcome of negotiations can vary from one account to another. We are sorry if you felt your concerns were not addressed or that communication regarding your remaining accounts was insufficient. Our intention is never to overlook or deprioritize any client's accounts, and we recognize how frustrating it can be when progress does not occur as quickly as expected. A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427. Thank you, The National Debt Relief Team
What has made the experience great is…
What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel better about getting out of debt. I will recommend this program to anyone screaming HELP ! ! ! Thanks for all the support so far.
Helpful
Helpful, Knowledgeable, and made me feel normal and glad to have asked for help.
After getting a loan 2 creditors…
After getting a loan 2 creditors settled now to get the last 3 settled and I will be happy
I feel they do a good job negotiating…
I feel they do a good job negotiating with creditors
Bait and Switch
At first I was excited about speaking with National Debt Relief because I had heard a number of good things. I have credit card debt due to life just happening; medical emergencies, a family member passing away suddenly and trying to help the household. Everything happening all at once. I reached out, I will say I’m not behind and I have a good history with my creditors, but that was the rub. The reason I say that was all NDR wanted to do is take out a consolidation loan which was quoted for already around what I was paying! So essentially they were simply shifting my debt while getting a 25% cut, instead of reducing it down and a completely different amount then I was quoted! When I reminded them of this and that I would have to think about it, when I called the number back, an agent hung up on me. Then when I called back another agent picked up and said my name and tried to pull the same bull, saying they would call me back on another day but never gave me their extension or email. They couldn’t even answer the question ‘what would happen if I lost my job? Would there be a hardship program?’ Please ask these questions. With consumer protections being lifted, please be very careful. Agencies are taking advantage of the hike in the cost of living, which is affecting the average person a great deal, becoming more predatory and looking to fill their pockets while they can. There are government and state run debt repayment plans. Just Google. I have and I’m going to try them instead and it will cost less and they definitely don’t recommend another loan.
Reply from National Debt Relief2026-07-30
Hello Anna, Thank you for taking the time to share your experience. We are sorry to hear that your interaction with our team did not meet your expectations, especially during what sounds like a very challenging period in your life. National Debt Relief evaluates each client's financial circumstances to determine available options, and in some cases, a loan product may be presented if it is believed to be an appropriate solution based on the information provided. However, participation in any offered solution is entirely voluntary, and clients are encouraged to carefully consider all available options before making a decision. During the enrollment process, we explain that, in order to negotiate effectively with creditors, it is often necessary for clients to temporarily stop making payments on enrolled accounts. This approach helps create the negotiation leverage needed to pursue reduced settlement amounts. We understand that this strategy may not be the right fit for everyone. However, as it is a common component of debt settlement programs, our team makes every effort to clearly explain the process and provide resources designed to support clients throughout their journey. Our program is designed to assist individuals experiencing financial hardship, and we understand that unexpected challenges can arise at any point during the program, including job loss or other significant life events. While program progress is dependent upon the availability of funds to support settlements, we have established processes and support options that may help clients navigate financial difficulties while working to keep their program on track. We encourage clients experiencing changes in their financial circumstances to contact us so that available options can be reviewed. Our goal is to ensure that individuals seeking assistance receive clear information that enables them to make informed decisions about their financial future. We understand that our program may not be the right fit for everyone, and we're very sorry to hear that our services did not meet your expectations. Please do not hesitate to reach out in the future should you require further assistance. You may also call during our hours of operation between 9:00 am and 10:00 pm EST at 888-660-7427. Thank you for considering National Debt Relief
Other than a timing issue with auto…
Other than a timing issue with auto withdrawal. Customer service is excellent at their job and goes to no length to get the problem solved or answer every question. Completely 100% satisfied and glad that I chose National Debt Relief over a chapter 13 bankruptcy and paying all the lawyer fees, etc..
Excellent very happy
Falling asleep with no financial…
Falling asleep with no financial problems or stress is the most beautiful feeling and also help my mental health state.
Best decision I made
Very easy program. Everyone was very nice. Made the experience great
Relief and peace of mind
This company helped me when I was drowning in dept. They are really good people. The solved one of dept really fast. This is your go to source to have a fresh start.
The help and the explanations I get…
The help and the explanations I get when there something I don't understand. Customer Service is great. Very pleasant to talk to
Quick and very eff
I'm cool so far.
Great customer service
Great customer service. They explained everything. Great website. Easy to check your status every couple of weeks. I would highly. recommend national Debt Relief.
They are working g hard to help me get…
They are working g hard to help me get bills paid off.
Amazing experience
Easy to get started
The representative that assisted me in getting my account setup was extremely helpful and provided an easy payment arrangement and solutions to resolve my debt. I would highly recommend and wish I would of started sooner
Help me sole all my credit cards very…
Help me sole all my credit cards very fast.