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Travel & Vacation

Netflights

202 reviews

3.9202 reviews
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About Netflights

Data updated
Website
www.netflights.com
Category
Travel & Vacation
Location
United States · Preston
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
72% (36/50)
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Is Netflights legit?

Netflights (www.netflights.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 25% give 1 star; The business has replied to 72% of negative reviews. Last updated 2026-08-12.

What people say

U
UHAN · 2 reviews · Verified · Experienced 2025-11-22 ·

Very good very very good

I
Ismail G · 1 review · Experienced 2025-11-25 ·

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE - DO NOT BOOK CANCELLED FLIGHT WITHOUT LETTING ME KNOW - NO EMAIL NOTHING. SIMPLY REFUNDED MY MONEY WITH NO COMMS. ONLY SAW DUE TO MY BANK NOTIFICATION... THE FLIGHT WAS FOR THE FOLLOWING DAY. I CALLED AND WAS TOLD SOMEONE WILL REACH OUT TO HELP ME BOOK. THIS WAS A LIE AS NOBODY CONTACTED ME

M
MS · 13 reviews · Verified · Experienced 2025-11-23 ·

Customer service could be better and…

Customer service could be better and tickets should be issued sooner

Reply from Netflights2025-11-28

Hello, We're sorry to hear you are not happy with your booking process and the service provided. The team advised the correct information in regards to your baggage and amendment query. Our website advises up to 24 hours to receive documentation, and I can see you were sent this 20 minutes after the booking was made. If you have any further questions please do not hesitate to contact us. Kind Regards, Meg Netflights Customer Experience Team

A
Antony Darbyshire · 1 review · Verified · Experienced 2025-11-22 ·

USA 2026

It was good, but when about to pay I would of liked to be able to see may booking on the same screen. Other than that it was easy to manage.

E
Emma Trainer · 11 reviews · Verified · Experienced 2025-03-21 ·

Easy to book no problems very happy…

Easy to book no problems very happy thankyou

P
Paul Smart · 35 reviews · Verified · Experienced 2025-11-23 ·

A rare thing - an honest online air ticket vendors! …

Advertised fare was indeed available unlike many online ticket vendors. I’m a regular user and Netflights never disappoint.

T
Titilola Busari · 1 review · Verified · Experienced 2025-11-22 ·

Great deal!

Booking was quite easier for me, short trip, one stop, two check in luggages and relatively cheaper compared with others.

J
Judith Udu · 5 reviews · Experienced 2025-11-24 ·

Netflights is a fraudulent agency

Netflights is a fraudulent agency. I have booked 2 flights and i got my booking cancelled without any prior notice. My money of almost 3,000 pounds hasnt been refunded and the agent i have been speaking to have not helped on anyway. This my first time booking with them and it has been a nightmare in the last 24hrs. Please beware!

A
Aleykutty John · 1 review · Verified · Experienced 2025-11-22 ·

Very good service

Good and fast to book,same time tickets received by mail

Reply from Netflights2025-11-28

Hello Aleykutty, Thank you for your kind words, it is great to hear! We would appreciate if you could update your review based on the positive feedback given! Kind Regards, Meg Netflights Customer Experience Team

O
Oby · 3 reviews · Verified · Experienced 2025-11-22 ·

Easy and fast smooth experience e

J
Jenkins · 10 reviews · Experienced 2025-11-24 ·

Being able to communicate easily with…

Being able to communicate easily with Megan made arranging the 8 individual flights each for my group was very easy .Megan arranged adequate transfer time between flights as our daughter is disabled. Also emails were answered promptly answering all questions. I am confident that the prices are competitive . Looking forward to the trip and will update when finished to review ongoing service.

J
J Roberts · 3 reviews · Verified · Experienced 2025-11-21 ·

Highly recommend James - a great advisor

James spent a long time on the phone to us researching various options to ensure our flight times and stopovers suited our requirements. He had very good recommendations and made the whole experience a pleasure

P
Pankaj Kejriwal · 3 reviews · Verified · Experienced 2025-11-25 ·

Price Competitive and In-Timely Response

I found the price on the site very competitive, and the response time is quick, and the updates of the booking were made immediately available to verify. I strongly recommend to anyone looking for the best experience for online booking.

K
Khadija英国 · 3 reviews · Experienced 2025-11-24 ·

Outstanding help when I needed it Most!

I’d like to express my gratitude to Caroline at Netflights. I’ve spoken to several agents before, but Caroline truly stood out. She was incredibly compassionate, understanding, and genuinely committed to helping me with my situation. She made everything clear, offered real support, and handled my concerns with so much care. Her kindness and professionalism made a big difference, and I’m honestly so thankful for her help. Thank you, Caroline. You made a stressful day much easier, and I really appreciate you!

r
richard · 37 reviews · Verified · Experienced 2025-11-24 ·

Final screen needs dates of flights

This is only on the flight purchase not the flight itself. It wasn't too bad, less annoying boxes trying to sell pointless services than most of its competitors. However the final acknowledgements screen, which it would've been useful to save until formal confirmation came through, quite astonishingly did not have the dates of the flights on,

A
Anonymous · 8 reviews · Verified · Experienced 2025-11-20 ·

very good service and friendly too

P
Paul Kilburn · 21 reviews · Verified · Experienced 2025-11-23 ·

I saved over 50% on a Qatar airlines…

I saved over 50% on a Qatar airlines flight using Netflights.com

T
Trevor · 11 reviews · Verified · Experienced 2025-11-24 ·

Good experience in booking

Good experience in booking, found the documentation not clear with dates. Just needed to check I’d booked correctly

P
Phil Hunt · 15 reviews · Verified · Experienced 2025-11-24 ·

He was very helpful

K
Kabirr · 3 reviews · Verified · Experienced 2025-11-21 ·

It was a quick and easy service and do…

It was a quick and easy service and do appreciate the service and thanks all