Netflix (www.netflix.com) has a 1.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 70% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What people say
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Raymond Scott · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Let down by this store
Ordered here after reading some positive reviews and unfortunately did not have the same experience. What arrived did not feel like the same standard shown in the listing. The return process turned out to be more complicated than it should have been. The experience fell short in too many ways to overlook.
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K. Bs · 12 reviews · Experienced 2026-07-23 ·
★★★★★
NETFLIX IS A PROBLEM EVERY SINGLE DAY
NETFLIX IS A PROBLEM EVERY SINGLE DAY! THIS APP STAYS CUTTING OFF ALL THE TIME AND NOT WORTH THE MONEY! I WILL FIND BETTER APPS THAT ACTUALLY PLAY SO THAT I CAN GET THRU A WHOLE MOVE! LIVE TV IS BETTER AT THIS POINT! DEFINITELY DELETING!
I like Netflix, don't watch it often but handy to have. BUT if Netflix decide to increase their subscription again to cover the BBC License Fee then I'll be cancelling.
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Buddie · 1 review · Experienced 2026-07-22 ·
★★★★★
The programming has gone downhill
The programming has gone downhill, the video quality at $19.99 a month is ridiculous and you just keep raising prices. One more and im done, you just aren't that good anymore.
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Matt Kassan · 1 review · Experienced 2026-07-23 ·
★★★★★
Longtime subscriber, big fan
I've been a longtime Netflix subscriber and have enjoyed the subscription experience and content over the years. The quality of shows is always top notch in the streaming world, i can easily find the shows I am in progress with, and the recommendations for others shows is done well. Minor quibble is I wish there was a way to stop the auto-play of previews in the app on my smart tv instead of having to do so in a web browser. I have never tried to cancel so I cant speak to how easy it is to do so.
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Sudhakar · 2 reviews · Experienced 2026-07-21 ·
★★★★★
A good streaming service
A good streaming service, there's plenty to watch in the evening after a hard day, lots of new series and movies; yes, the price is high, yes, the support is poor, but the quality of the content makes up for it all.
I went to my account to update my credit card information, I got a message that read: Sorry, we are unable to complete that action now. Please try again later. I went on to something else and tried again next day. Same result. I called customer service, which I deduced was some offshore warehouse full of desks and computers, the background noise was deafening. I could barely hear, or understand, the woman who was trying to help, her accent did not help either, plus she was not much help at all, obviously using a script. Could not answer why I got that message. I called 3 times on 3 different days, got 3 different women and received the same scripted answers. So I told the last woman I had a great resolution for the problem - I cancelled my subscription.
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Brian Dunright · 1 review · Experienced 2026-07-20 ·
★★★★★
No warning that when I click a series…
No warning that when I click a series it starts at the last season what's the point in watching the rest of I know how it ends
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Judith Cruz · 1 review · Experienced 2026-07-16 ·
★★★★★
Nothing new to watch
The library feels really stale right now. Spent 20 minutes scrolling and couldn't find anything interesting. The streaming also buffered a few times tonight, which rarely happens.
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G G · 1 review · Experienced 2026-07-20 ·
★★★★★
This company sucks
This company sucks ! Now why WOULD YOU GIVE THE OLD CUSTOMERS COMMERCIALS AND ALSO RAISE YOUR PRICE LIKE You MADE ANYTHING BETTER, ITS THE SAME Sh*t ALL YEAR LONG! YOU CAN'T EVEN ENJOY A MOVIE NOW WITHOUT DAM INTERRUPTING IT ⁉️
Netflix is one of the most popular streaming services and offering a wide variety of movies, TV shows, documentaries, and original series. It has something for almost everyone, which is one reason it became so successful. The platform is easy to use, works well on TVs, phones, tablets, and computers, and provides personalized recommendations based on what viewers watch. At first, Netflix leaves a good impression because finding content is simple to use and the streaming quality is usually reliable with a stable internet connection.
Although Netflix has many positive features, many viewers feel the service has changed over the years, and not necessarily for the better. One of the biggest frustrations is spending more time scrolling through titles than actually finding something worth watching. While Netflix continues to release original movies and series, not all of them are enjoyable, and many popular shows seem to get canceled just when viewers become invested in the story. This can leave subscribers feeling disappointed after spending time following a series that never gets a proper ending.
Another downside is the price. Subscription costs have continued to increase, making many subscribers question whether the service is still worth the money. At the same time, several popular movies and television shows have been removed from the platform, giving viewers fewer familiar options to choose from. The password-sharing restrictions also frustrated many longtime subscribers who were used to sharing accounts with close family members. While Netflix still offers convenience and has a few great original shows, many viewers feel other streaming services give them more for what they're paying.
Overall, Netflix receives 2 out of 5 stars in this review. The platform is easy to navigate and still offers quality streaming, but the rising subscription costs, changing content library, and frequent cancellation of popular shows make it difficult to recommend. Netflix may still be a good option for people who enjoy binge-watching original series and don’t mind the possibility of not getting an ending, However, anyone looking for the best value and a larger variety of movies and shows may be happier with another streaming service.
I was really looking forward to my recent purchase, but it fell flat. The item arrived a whole week late, which was frustrating. When it finally got here, I noticed that the quality wasn't what I expected. The fabric felt cheap and didn't match the description on the website. Plus, I tried reaching out to customer service for updates, but they were pretty slow to respond. I wouldn't recommend ordering from here unless you're okay with potential hiccups.
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Alex Stevenson · 9 reviews · Experienced 2026-07-20 ·
★★★★★
I watch a lot of movies
I watch a lot of movies. The good ones from the cinema or DVD I might try on Netflix. I have noticed a lot of missing scenes from R rated movies that I know well. Often an R rated film will be edited for a PG-13 audience on Netflix. Bad. Really bad.
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Maria Mardjanov · 1 review · Experienced 2026-07-20 ·
★★★★★
My Netflix account was hacked they…
My Netflix account was hacked they changed my credit card info, I spoke with someone from Netflix but they couldn’t get me any information. I decided to put the account on hold, changed my password and signed out of all my devices.
Still just about every day I get messages that someone is trying to get on my account. The only question Netflix asked me when I called them to inform them about this issue was, would you like to reinstate your account.
If they can’t keep my account safe why would I want to do any subscription with them.