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Health & Medical

NorthWestPharmacy.com

201 reviews

4.9201 reviews
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About NorthWestPharmacy.com

Data updated
Website
www.northwestpharmacy.com
Category
Health & Medical
Location
United States · Langley, British Columbia
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (2/2)
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Is NorthWestPharmacy.com legit?

NorthWestPharmacy.com (www.northwestpharmacy.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

A
Ali Emam · 2 reviews · Experienced 2026-06-29 ·

organized

organized on time

Reply from NorthWestPharmacy.com2026-07-14

Dear Ali, Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better. The NorthWestPharmacy.com Team

W
Wayne Nichols Jr. · 5 reviews · Experienced 2026-06-01 ·

Easy to work with

Easy to work with, knowledgeable, and very professional.

Reply from NorthWestPharmacy.com2026-07-14

Dear Wayne, We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

J
Joan · 3 reviews · Experienced 2026-06-28 ·

Ease and cost of obtaining medication.

Reply from NorthWestPharmacy.com2026-07-14

Dear Joan, We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

N
Nishan Kalayjian · 6 reviews · Experienced 2026-06-29 ·

Great company backed by a great service…

Great company backed by a great service !

Reply from NorthWestPharmacy.com2026-07-14

Dear Nishan, Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

R
Robert Braunstein · 2 reviews · Experienced 2026-04-02 ·

Northwest Pharmacy has always been top-notch!

Northwest Pharmacy has always been extremely reliable with great prices. Great customer service also. I recommend them highly!

Reply from NorthWestPharmacy.com2026-07-14

Dear Robert, We are grateful for your feedback and appreciate you taking the time to leave such kind words. The NorthWestPharmacy.com Team

J
Joyce Nance · 1 review · Experienced 2026-06-19 ·

Northwest is always there to assist…

Northwest is always there to assist with everything I might need. I always talk to a live person not a machine. Your products are top of the line and your customer representatives are always friendly

Reply from NorthWestPharmacy.com2026-07-14

Dear Joyce, Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

T
Theresa Erkenswick · 3 reviews · Experienced 2026-06-11 ·

Ordering is easy, delivered as ordered

Ordering is easy

Reply from NorthWestPharmacy.com2026-07-14

Dear Theresa, We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

A
Arline Murad · 3 reviews · Experienced 2026-06-25 ·

You list companies

You list companies, meds, show prices.

Reply from NorthWestPharmacy.com2026-07-14

Dear Arline, Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

S
Shirley · 3 reviews · Experienced 2025-11-07 ·

Very helpful staff

Very helpful staff. Fast reliable service and delivery.

Reply from NorthWestPharmacy.com2026-07-14

Dear Shirley, Your feedback is appreciated. We are thrilled to hear of your positive experience with us. The NorthWestPharmacy.com Team

Y
Yemi · 10 reviews · Experienced 2026-05-06 ·

It has always been easy placing order

It has always been easy placing order, the staff are friendly and helpful. NorthWest stands by you with late or lost orders. Price is reasonable. Overall service is excellent.

Reply from NorthWestPharmacy.com2026-06-24

Dear Yemi, We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

A
ANN · 3 reviews · Experienced 2026-06-19 ·

The nasty attitude of a female I spoke…

The nasty attitude of a female I spoke with regarding the problem I had with a prescription they’d sent generic without a word to me about it was uncalled for. Also on same call, same topic, a male who I first spoke with, whose accent was so heavy I was unable to understand him, whenever I requested to speak with someone else, was very argumentative. He should have complied rather than arguing and insisting that he would help me. It appears to me that the quality of people there generally is deteriorating. I’ve bought prescription drugs from NW Phcy since apx 2012, and never before have seen such conduct from anyone there. NOT SURE HOW TO UPDATE REVIEW But here goes. Today is Wednesday, 6/24/26. In keeping with all my past experiences with NW Pharmacy, I had a phone call with a gentleman today who apologized for what happened earlier, and I was assured that going forward, their treatment of customers would be as good as I have experienced in the past with NW Pharmacy, which has been excellent. I will continue doing business with NW Pharmacy in the future.

Reply from NorthWestPharmacy.com2026-06-24

Dear Ann, Thank you for taking the time to share your concerns. We’re truly sorry to hear about your recent experience, especially after being a customer with us for so many years. This is not the level of service we aim to provide, and we understand how frustrating this must have felt. We’d like to look into this further, but we’re unable to link your review to your account. When you’re able, please give us a call so we can address what happened and make things right. Your feedback matters, and we appreciate the opportunity to follow up with you directly. The NorthWestPharmacy.com Team

S
Sherry · 3 reviews · Experienced 2025-11-10 ·

The whole process from initial order…

The whole process from initial order through receipt of your medication is so easy and seamless. Highly recommend them.

Reply from NorthWestPharmacy.com2026-06-24

Dear Sherry, Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

K
Kenny Condiff · 1 review · Experienced 2026-06-22 ·

Always fast accurate and fairly priced

Reply from NorthWestPharmacy.com2026-06-24

Dear Kenny, We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

C
Carol Boland · 2 reviews · Experienced 2026-06-24 ·

The price is good

The price is good. The process is easy and everything is upfront as far as the amount of time to receive the prescription.

Reply from NorthWestPharmacy.com2026-06-24

Dear Carol, Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

J
Joyce Holmes · 3 reviews · Experienced 2026-06-19 ·

Very easy to renew our prescription

Very easy to renew our prescription. The customer representative on the phone was very friendly and helpful. They always explain the charges, the tariff fees, etc. No surprises on my bill!

Reply from NorthWestPharmacy.com2026-06-24

Dear Joyce, We are happy to hear of your positive experience. We appreciate your business and are eager to be of service to you in the future. The NorthWestPharmacy.com Team

D
Daniel Kommeth · 3 reviews · Experienced 2026-06-15 ·

No hassles just good service!!

Reply from NorthWestPharmacy.com2026-06-24

Dear Daniel, Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

a
adele dougan · 5 reviews · Experienced 2026-05-04 ·

Always great service

Always great service. Answer the phones so quickly. Very helpful and medications always arrive on time. Love using this pharmacy.

Reply from NorthWestPharmacy.com2026-06-24

Dear Adele, We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future. The NorthWestPharmacy.com Team

L
Lynn Payne · 5 reviews · Experienced 2026-06-18 ·

Northwest Pharmacy - Quality products with quality service

For more than 7 years, we have been ordering from Northwest Pharmacy. We hope to continue for as long as we need medications. Every contact with them has been positive. A professional, helpful, and courteous individual (not a machine full of questions) has always answered the phone when we called. The automated order system is convenient and easy to use when we select that route. The medicines provided have been of the highest quality, and the cost is much lower (by more than half) than the same product purchased locally. The shipping time is a little longer than picking up locally, but well worth the time. The reminder service they provide helps keep us on track. I highly recommend Northwest Pharmacy.

Reply from NorthWestPharmacy.com2026-06-24

Dear Lynn, Thank you for sharing your experience with us. We truly appreciate your kind words and look forward to serving you again. The NorthWestPharmacy.com

c
customer · 3 reviews · Experienced 2026-03-19 ·

Very customer friendly.

The people I delt with were very polite and helpful when there were difficulties with shipping because of world affairs. Prices are very reasonable. I will continue to use Northwest.

Reply from NorthWestPharmacy.com2026-06-24

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team

C
Chris Chadwick · 8 reviews · Experienced 2026-06-18 ·

The process for ordering/receiving

The process for ordering/receiving prescription medications is straightforward and seamless. And NorthWestPharmacy.com keeps you apprised every step of the process.

Reply from NorthWestPharmacy.com2026-06-24

Dear Chris, Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future. We sincerely appreciate your business and value you very much. The NorthWestPharmacy.com Team