Smooth & quick every time
Reply from OffGamers2026-08-10
Thank you for the great feedback! We're happy to hear things have been smooth and quick every time. We appreciate your support!
About OffGamers
Data updated- Website
- www.offgamers.com
- Category
- Events & Entertainment
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 468 reviews
- Replies to negative
- 99% (324/328)
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About this business
Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Written by the business, not verified by us.Is OffGamers legit?
OffGamers (www.offgamers.com) has a 3.1 out of 5 rating on OK.one, based on 887 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
Auto-generated from all reviews of this business. For reference only.What people say
Offgamers service it's really bad
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I don't know what to do now. Day 11 still haven't get my refund
Reply from OffGamers2026-08-10
Hi Rahayu, we're very sorry for the continued delay with your refund. We've forwarded your case (Ref: 46674367) to our team to prioritize and follow up with you directly. Thank you for your patience.
TOP UP STATUS FAILED - BANK WAS DEDUCTED
Order Details ORDER # 46785118 (01 Aug 2026) 4Games 2000 GCoins (Global) 4Games (Global) Account: blehdummy2024@ gmail.com Top-up Status: Failed Top-up Message : Sorry. Your top-up attempt has failed, it might :- - Invalid account. - Our system is currently busy. Your order will be processed shortly. Good day! I just top up in my account with Order # 46785118 My bank was deducted but no gcoins reflected in my account. As you can see. It says Failed! Please fix this as soon as possible thank you.
Reply from OffGamers2026-08-10
Hi there, we're sorry for the trouble with your top-up. We've forwarded your case (Ref: 46785118) to our team to investigate the failed transaction and follow up with you directly. Thank you for your patience.
suck verify
Reply from OffGamers2026-08-10
Hi there, we're sorry to hear about the trouble with verification. Could you share your Order ID or Support Ticket number so our team can look into this and follow up with you directly? Thank you for your patience.
don't use this platform
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I don't know what to do now. Day 10 still haven't get my refund
Reply from OffGamers2026-07-30
Hi Rahayu, we're very sorry this is still unresolved after 10 days. We've re-escalated your case to our team with urgency and they will reach out to you directly. We sincerely apologize for the continued delay and thank you for your patience.
Worst customer service ever
Reply from OffGamers2026-08-10
Hi Ecoflix, we're really sorry to hear about your experience and we'd like to make this right. Could you share your Order ID or Support Ticket number so our team can look into what happened and follow up with you directly? Thank you for your patience.
The code says that it's from a…
The code says that it's from a different region even though it is written as US. I sent you 2 emails regarding the matter and no response.
Reply from OffGamers2026-08-10
Hi Maor, we're sorry for the trouble with the region mismatch on your code. We've forwarded your case (Ref: 46759684) to our team to investigate and follow up with you directly. Thank you for your patience.
their service it's bad
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I don't know what to do now. Day 9 still haven't get my refund
Reply from OffGamers2026-07-30
Hi Rahayu, thank you for the update. We understand this has been an extended wait and have flagged it again to our team for urgent follow-up. We sincerely apologize for the inconvenience and thank you for your patience.
Legit and very fast
Legit and very fast. This is my very first transaction in their service.
Reply from OffGamers2026-07-30
Hi Mar June, thank you so much for the kind review! We're thrilled your first transaction with us was smooth and fast. Welcome to OffGamers!
I bought a code for days yet no refund…
I bought a code for days yet no refund of codes or my money back
Reply from OffGamers2026-07-30
Hi Owen, we're sorry to hear about the delay with your code and refund. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
offgamers service it's suck
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I don't know what to do now. Day 8 still haven't get my refund
Reply from OffGamers2026-07-30
Hi Rahayu, thank you for the update. We understand this has been an extended wait and have flagged it again to our team for urgent follow-up. We sincerely apologize for the inconvenience and thank you for your patience.
the service is very very very bad
this is first time I got this experience, usually everything it's fine, but from 21 July I order ecoins, but my order still pending and got canceled by system, the problem is, I don't get my refund yet until now, I create a ticket to explain my problem everyday, but their respon so slow as hell, this is ridiculous, my balance has already been deducted from my bank account, this is not first time I'm buying through offgames lol, so I know what to do now, or how to report them.
Reply from OffGamers2026-07-27
Hi Rahayu, we're very sorry to hear about the delay with your order and refund. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
I've already topped up, but it hasn't been credited yet.
Hi, could you please check why it hasn't been credited yet? I've already completed the purchase.
Reply from OffGamers2026-07-27
Hi Gunawan, thank you for your patience! We're sorry to hear your top-up hasn't been credited yet - we're looking into this for you right away. Thanks for your trust in OffGamers!
Fast service
I m 8 ball pool account which have 100million coin😅
Reply from OffGamers2026-07-27
Hi there, thank you so much for the kind review! We're glad the top-up for your 8 Ball Pool account went smoothly. Thanks for choosing OffGamers!
Poor service
Poor service it's too long to send the card as they saying it rakes 1 hr to deliver I've waited till midnight and nothing and I badly needed it's so disappointing 😔😔
Reply from OffGamers2026-07-30
Hi Jo Ann, we're sorry to hear about the long wait for your card delivery. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
My orders have been taking a long time…
My orders have been taking a long time to arrive. This has happened very often. I'm bored!
Reply from OffGamers2026-07-27
Hi Samara, we're sorry to hear about the delays with your orders. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
It's works im relieved know i know here…
It's works im relieved know i know here I can buy psn gift cards
Reply from OffGamers2026-07-27
Hi Santosh, thank you for the great review! We're happy to hear you're enjoying the ease of grabbing PSN gift cards with us. Thanks for choosing OffGamers!
FAILED TRANSACTION - DEDUCTED NO GCOINS
Order Details ORDER # 46723375 (26 Jul 2026) 4Games 2000x3 (6000) GCoins (Global) 4Games (Global) Account: Zachariahtisha143@gmail .com Top-up Status: Failed Top-up Message : Sorry. Your top-up attempt has failed, it might :- - Invalid account. - Our system is currently busy. Your order will be processed shortly. Good day! I just top up in my account with Order # 46723375. My bank was deducted but no gcoins reflected in my account. As you can see. It says Failed! Please fix this as soon as possible thank you.
Reply from OffGamers2026-07-27
Hi there, we're sorry to hear about the failed top-up transaction. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
They have shown a purchase of a 150…
They have shown a purchase of a 150 card as available but when purchased its out of stocm then they are stating that its not available plus i need to wait 24 hrs to 7 business day for a refund, however, in fact i got it back in 2 days, and i trust you guys a 100% but the issue is my fees for the codes that i paid ...
Reply from OffGamers2026-07-27
Hi there, we're sorry to hear about the stock availability issue with your order. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Great price
Reply from OffGamers2026-07-27
Hi Lincoln, thank you so much for the kind words about our pricing! We really appreciate your support.
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