Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Written by the business, not verified by us.OffGamers (www.offgamers.com) has a 3.1 out of 5 rating on OK.one, based on 887 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
Auto-generated from all reviews of this business. For reference only.Hi there, we're sorry to hear the card you received showed as already used. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.
I have no see my card so I wont you to send my card to my email
Hi Sandra, thank you for your review! We understand you have not yet received your card. Please reach out to our support team with your Order ID so they can look into this and help resend it to your email. We appreciate your patience.
Nintendo eShop Prepaid Card USD 20 (US) - Successful Purchase - and code redeem successful - Thank you!
Thank you, Luigi, for sharing your experience with your Nintendo eShop Prepaid Card purchase! We're happy to hear the code redemption went smoothly. We appreciate your support and hope to serve you again soon.
Hi Sumewin, we're sorry to hear that you did not receive a code after your purchase. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly. Thank you for giving us the chance to make this right.
Takes ages to do verification, they hold your money for up to 2 weeks when canceling, a bunch of hidden fees. Avoid at any cost!
Hi Kunde, we're sorry to hear about the delays with verification and the fees you experienced during cancellation. We'd like to look into this for you directly. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up further? Thank you for giving us the opportunity to look into this.
TLDR: Offgamer's support is straight-up nonsense, giving false information while trying to push their problem onto the consumer. They also heavily rely on AI responses dodging my main concern. Update 6: They keep talking about network region lock, not accounting I am in China, I also did test the website; the error message of the redemption page is request timeout (meaning invalid URL), not region lock, off gamers support is simplily nonsense Update 5: I don't think I need to specify that I am in China and follow all the instructions on the website; they still try to make this my fault. Update 4: In their last response, they claimed: This gift card is region-locked and intended for use in China, so redemption is only possible when accessed from within that region. If the redemption link does not open, this is generally related to the IP address or network being used to access it." Which, again, completely ignores that I stated I am in China in almost every one of my previous reviews, and I even switched various China IPs via VPN to test whether my problem was being unable to visit the redemption site. Clearly, it is not my problem, and they are still pushing the problem onto innocent consumers. Update 3: They are still pushing their problem onto consumers after repeatedly stating my concern. If you are reading this and really need this site's products, I strongly recommend other competitors that actually have a human support team instead of AI. Update 2: From their latest response, you can clearly see that they still have not answered my main concern by dodging it just as before: " Our team has completed a full review of this case, and the investigation confirmed that the gift card provided was valid and functioned as intended. This aligns with the findings already shared with you through your support ticket." They keep claiming that their card is "valid" and never address the problem of being unable to visit the website for redemption, though following every single instruction they provided (honestly I highly doubted the entire "support" team is made from AI bots, it has been like a month, they have not provide a single solution, but making excusses that it is not their problem, and I don't even know how it is possible that they "confirm" their card is valid, since the website of redeemtion is down) Updates 1: In their last review, they said: "Our team has completed a review of this case, and the findings were shared with you directly through your support ticket." I have never received any new comment or response, which means they refer to the last response. Still, they tries to escape from the problem of their code. Don't buy from them I bought a $100 WeChat gift card code, but I couldn't access the redemption website because of technical issues. In addition, I followed every instruction the product provided, even within the region where they said the redemption would work: China. I submitted dozens of tickets and Trustpilot reviews, yet their average response time takes days, and they dodge the real issue. Look at this direct quote from their most recent response that I received 2 days after writing my last Trustpilot review: "We also acknowledge that you have stated you are currently in China and have tried accessing the redemption page using different Chinese IP addresses. However, the inability to access the external redemption page does not establish that the product or the gift card itself is invalid. Based on our investigation, we have not found any issue with the validity of the product that would prevent it from being redeemed as intended. Therefore, we are unable to approve a refund on the basis of the reported inability to access the redemption page." Not accounting to the fact that the whole thing is likely AI generated, and they did not show any prove of actual investigation, the context is nonsense, it is basically like: Hey, we sold you this key and gave you a lock to pair with it, but if the lock doesn't pair with the key, that's not our problem; it doesn't mean the key is wrong, even if you follow every single instruction for using the lock from us. Obviously, I am not claiming the voucher code itself has been proven invalid; the customer can not even reach the redemption webpage in the first place, and I am not the first person to have this issue. If you go back to the Trustpilot review, you will see other people having a similar issue with the product. Straight-up scam company; they will never care about what customers feel, but they care about the money they receive from them. I am not even asking for more than the original amount I spent; I'm asking for a full refund. As a heavy consumer of gift card products, I can comfortably say this company has the worst service possible among its competitors.
Hi Joe, thank you for clarifying that the error you're seeing is a request timeout rather than a region lock message. Could you please share this detail, together with a screenshot or screen recording of the timeout error, in your support ticket? Our relevant team will review the evidence you provide and follow up with you there.
the qr code keeps failing and I can't pay my order
Hi Hikaru, we're sorry to hear about the trouble with the QR code payment failing for your order. We'd like to look into this for you directly. Could you please share your Order ID or Support Ticket ID here so our team can trace your case and follow up as soon as possible? Thank you for giving us the chance to make this right.
Avoid Offgamers Update 5: I don't think I need to specify the fact that I am in China and follow all instructions available on the website; they still try to make this my fault. Update 4: In their last response, they claimed: This gift card is region-locked and intended for use in China, so redemption is only possible when accessed from within that region. If the redemption link does not open, this is generally related to the IP address or network being used to access it." Which, again, completely ignores that I stated I am in China in almost every one of my previous reviews, and I even switched various China IPs via VPN to test whether my problem was being unable to visit the redemption site. Clearly, it is not my problem, and they are still pushing the problem onto innocent consumers. Update 3: They are still pushing their problem onto consumers after repeatedly stating my concern. If you are reading this and really need this site's products, I strongly recommend other competitors that actually have a human support team instead of AI. Update 2: From their latest response, you can clearly see that they still have not answered my main concern by dodging it just as before: " Our team has completed a full review of this case, and the investigation confirmed that the gift card provided was valid and functioned as intended. This aligns with the findings already shared with you through your support ticket." They keep claiming that their card is "valid" and never address the problem of being unable to visit the website for redemption, though following every single instruction they provided (honestly I highly doubted the entire "support" team is made from AI bots, it has been like a month, they have not provide a single solution, but making excusses that it is not their problem, and I don't even know how it is possible that they "confirm" their card is valid, since the website of redeemtion is down) Updates 1: In their last review, they said: "Our team has completed a review of this case, and the findings were shared with you directly through your support ticket." I have never received any new comment or response, which means they refer to the last response. Still, they tries to escape from the problem of their code. Don't buy from them I bought a $100 WeChat gift card code, but I couldn't access the redemption website because of technical issues. In addition, I followed every instruction the product provided, even within the region where they said the redemption would work: China. I submitted dozens of tickets and Trustpilot reviews, yet their average response time takes days, and they dodge the real issue. Look at this direct quote from their most recent response that I received 2 days after writing my last Trustpilot review: "We also acknowledge that you have stated you are currently in China and have tried accessing the redemption page using different Chinese IP addresses. However, the inability to access the external redemption page does not establish that the product or the gift card itself is invalid. Based on our investigation, we have not found any issue with the validity of the product that would prevent it from being redeemed as intended. Therefore, we are unable to approve a refund on the basis of the reported inability to access the redemption page." Not accounting to the fact that the whole thing is likely AI generated, and they did not show any prove of actual investigation, the context is nonsense, it is basically like: Hey, we sold you this key and gave you a lock to pair with it, but if the lock doesn't pair with the key, that's not our problem; it doesn't mean the key is wrong, even if you follow every single instruction for using the lock from us. Obviously, I am not claiming the voucher code itself has been proven invalid; the customer can not even reach the redemption webpage in the first place, and I am not the first person to have this issue. If you go back to the Trustpilot review, you will see other people having a similar issue with the product. Straight-up scam company; they will never care about what customers feel, but they care about the money they receive from them. I am not even asking for more than the original amount I spent; I'm asking for a full refund. As a heavy consumer of gift card products, I can comfortably say this company has the worst service possible among its competitors. TLDR: Offgamers' support is basically trash; when it is their problem, they only know how to make excuses. They didn't provide a real solution, dodged the consumer's actual concern, and pushed the problem onto the consumer to avoid issuing a refund.
Hi Joe, thank you for continuing to share your experience. As confirmed previously, this gift card is region locked for use in China, and difficulty opening the redemption page is generally tied to the network or IP address being used at the time, not the product itself. This remains our finding for this case, and the product itself has been confirmed valid and redeemable as described.
Hi Asa, thank you for the great review! We're happy to hear the Steam Wallet codes worked smoothly for you. We appreciate your support and hope to see you again soon.
Offgamer is not a legit site to buy gaming code or other stuff, I made a purchase of Apple gift card worth 47.99$ using cryptocurrency to make payments because it's written instant, it went instant exactly but I never received my apple gift card code, it been 3 days now and I haven't gotten my code, no apple gift card code, no refund also They are scammer
Hi David, we're sorry to hear you haven't received your Apple gift card code despite the payment going through. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.
Hi Rickey, thank you so much for the kind words! We're really glad to hear you had a great experience with OffGamers. We look forward to serving you again soon.
Alipay redemption code website KXZ DOES NOT WORK. It does not let you redeem the code either in China or USA do not get scammed!! Ticket ID: 5781355 They told me there was nothing they could do after making a ticket and sending pictures and a video of the failed redemption. They are selling a defective product and do not care to look into the issue.
Hi Lauren, thank you for sharing your Ticket ID. We've escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience.
Hi abdullatef, thank you so much for the five star rating and for letting us know our game selection works well for you. We really appreciate your support!
Hi Asa, thank you for the great review and for confirming our Steam Wallet codes worked well for you. We appreciate your support!
Great service, reliable and fast.
Hi Battur, thank you for the kind words and the five star review. We're glad our service was fast and reliable for you.
Avoid Offgamers Update 4: In their last response, they claimed: This gift card is region-locked and intended for use in China, so redemption is only possible when accessed from within that region. If the redemption link does not open, this is generally related to the IP address or network being used to access it." Which, again, completely ignores that I stated I am in China in almost every one of my previous reviews, and I even switched various China IPs via VPN to test whether my problem was being unable to visit the redemption site. Clearly, it is not my problem, and they are still pushing the problem onto innocent consumers. Update 3: They are still pushing their problem onto consumers after repeatedly stating my concern. If you are reading this and really need this site's products, I strongly recommend other competitors that actually have a human support team instead of AI. Update 2: From their latest response, you can clearly see that they still have not answered my main concern by dodging it just as before: " Our team has completed a full review of this case, and the investigation confirmed that the gift card provided was valid and functioned as intended. This aligns with the findings already shared with you through your support ticket." They keep claiming that their card is "valid" and never address the problem of being unable to visit the website for redemption, though following every single instruction they provided (honestly I highly doubted the entire "support" team is made from AI bots, it has been like a month, they have not provide a single solution, but making excusses that it is not their problem, and I don't even know how it is possible that they "confirm" their card is valid, since the website of redeemtion is down) Updates 1: In their last review, they said: "Our team has completed a review of this case, and the findings were shared with you directly through your support ticket." I have never received any new comment or response, which means they refer to the last response. Still, they tries to escape from the problem of their code. Don't buy from them I bought a $100 WeChat gift card code, but I couldn't access the redemption website because of technical issues. In addition, I followed every instruction the product provided, even within the region where they said the redemption would work: China. I submitted dozens of tickets and Trustpilot reviews, yet their average response time takes days, and they dodge the real issue. Look at this direct quote from their most recent response that I received 2 days after writing my last Trustpilot review: "We also acknowledge that you have stated you are currently in China and have tried accessing the redemption page using different Chinese IP addresses. However, the inability to access the external redemption page does not establish that the product or the gift card itself is invalid. Based on our investigation, we have not found any issue with the validity of the product that would prevent it from being redeemed as intended. Therefore, we are unable to approve a refund on the basis of the reported inability to access the redemption page." Not accounting to the fact that the whole thing is likely AI generated, and they did not show any prove of actual investigation, the context is nonsense, it is basically like: Hey, we sold you this key and gave you a lock to pair with it, but if the lock doesn't pair with the key, that's not our problem; it doesn't mean the key is wrong, even if you follow every single instruction for using the lock from us. Obviously, I am not claiming the voucher code itself has been proven invalid; the customer can not even reach the redemption webpage in the first place, and I am not the first person to have this issue. If you go back to the Trustpilot review, you will see other people having a similar issue with the product. Straight-up scam company; they will never care about what customers feel, but they care about the money they receive from them. I am not even asking for more than the original amount I spent; I'm asking for a full refund. As a heavy consumer of gift card products, I can comfortably say this company has the worst service possible among its competitors. TLDR: Offgamers' support is basically trash; when it is their problem, they only know how to make excuses. They didn't provide a real solution, dodged the consumer's actual concern, and pushed the problem onto the consumer to avoid issuing a refund.
Hi Joe, thank you for sharing the additional details. Our team's investigation confirmed that the gift card is valid and functions as intended. This product is region locked for use in China, and difficulty accessing the redemption page is generally related to the network or IP address being used at the time, not the product itself. This remains the finding for this case.
uhm is this working i purchase but it doest come to my account
Hi Jane, thank you for the five star rating. If you're still having trouble with your purchase showing up in your account, please share your Order ID or Ticket ID here so our team can look into it for you.
Update 3: They are still pushing their problem onto consumers after repeatedly stating my concern. If you are reading this and really need this site's products, I strongly recommend other competitors that actually have a human support team instead of AI. Update 2: From their latest response, you can clearly see that they still have not answered my main concern by dodging it just as before: " Our team has completed a full review of this case, and the investigation confirmed that the gift card provided was valid and functioned as intended. This aligns with the findings already shared with you through your support ticket." They keep claiming that their card is "valid" and never address the problem of being unable to visit the website for redemption, though following every single instruction they provided (honestly I highly doubted the entire "support" team is made from AI bots, it has been like a month, they have not provide a single solution, but making excusses that it is not their problem, and I don't even know how it is possible that they "confirm" their card is valid, since the website of redeemtion is down) Updates 1: In their last review, they said: "Our team has completed a review of this case, and the findings were shared with you directly through your support ticket." I have never received any new comment or response, which means they refer to the last response. Still, they tries to escape from the problem of their code. Don't buy from them I bought a $100 WeChat gift card code, but I couldn't access the redemption website because of technical issues. In addition, I followed every instruction the product provided, even within the region where they said the redemption would work: China. I submitted dozens of tickets and Trustpilot reviews, yet their average response time takes days, and they dodge the real issue. Look at this direct quote from their most recent response that I received 2 days after writing my last Trustpilot review: "We also acknowledge that you have stated you are currently in China and have tried accessing the redemption page using different Chinese IP addresses. However, the inability to access the external redemption page does not establish that the product or the gift card itself is invalid. Based on our investigation, we have not found any issue with the validity of the product that would prevent it from being redeemed as intended. Therefore, we are unable to approve a refund on the basis of the reported inability to access the redemption page." Not accounting to the fact that the whole thing is likely AI generated, and they did not show any prove of actual investigation, the context is nonsense, it is basically like: Hey, we sold you this key and gave you a lock to pair with it, but if the lock doesn't pair with the key, that's not our problem; it doesn't mean the key is wrong, even if you follow every single instruction for using the lock from us. Obviously, I am not claiming the voucher code itself has been proven invalid; the customer can not even reach the redemption webpage in the first place, and I am not the first person to have this issue. If you go back to the Trustpilot review, you will see other people having a similar issue with the product. Straight-up scam company; they will never care about what customers feel, but they care about the money they receive from them. I am not even asking for more than the original amount I spent; I'm asking for a full refund. As a heavy consumer of gift card products, I can comfortably say this company has the worst service possible among its competitors. TLDR: Offgamers' support is basically trash; when it is their problem, they only know how to make excuses. They didn't provide a real solution, dodged the consumer's actual concern, and pushed the problem onto the consumer to avoid issuing a refund.
Hi Joe, we have reviewed this case again with our team. This gift card is region-locked and intended for use in China, so redemption is only possible when accessed from within that region. If the redemption link does not open, this is generally related to the IP address or network being used to access it. Our review confirmed the product itself is valid. We appreciate you taking the time to share the details of your experience.
Hi Alfie, thank you for your kind words! We're delighted to hear your experience with OffGamers was smooth and easy. We look forward to serving you again soon.
During the third purchase, some strange weekly limit popped up, as they wrote to me. The money was deducted from my card, no refund was made, and they said that the next purchase can only be made in a week. The money didn't hit the balance.
Hi Kateryna, we're sorry to hear about the trouble with your third purchase, the weekly limit that came up, and the amount not reflecting in your balance. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.
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