Email us at [email protected] for any order inquiries.
Omg! Spark (www.omgspark.com) has a 1.9 out of 5 rating on OK.one, based on 92 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 72% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews. Last updated 2026-10-24.
If I could give this company zero stars I would. I emailed them several times to figure out where my package with no success. Terrible terrible company! DO NOT ORDER FROM THEM!
Did you receive our responses? Please check your junk box folder. We respond to all emails within 12-24 hours.
I was ordered too but still don't receiving yet .qwute long time hopfuly they will not cheat me.
Sorry for the inconvenience. Did you email us at [email protected]. If you did not, please do and provide your order # and we will look into this issue. If you did email us, please check your spam/junk box folder. We respond to all emails within 12-24 hours.
Hi my name is Nora. I placed an order in the beginning of September and it “arrived” on September 21 but when I checked my mailbox there was nothing. I have emailed OMG Spark four times and have not received a reply.
Sorry for the inconvenience. Did you email us at [email protected]. If you did not, please do and provide your order # and we will look into this issue. If you did email us, please check your spam/junk box folder. We respond to all emails within 12-24 hours.
I placed an order and a few minutes later decided to cancel it. I sent an email and still have not received a response. Order# 104083A
Sorry for the inconvenience. Did you email us at [email protected]. If you did not, please do and provide your order # and we will look into this issue. If you did email us, please check your spam/junk box folder. We respond to all emails within 12-24 hours.
I see many negative reviews here. To be honest I didnt check the reviews before I made my purchase and when I did I became worried. I didnt need to be. I received my Hair Styler before it was expected. The product is exactly as described, so no complaints here.
my package never arrived (despite tracking info saying delivered), my building have no record of delivery. OMG! Spark have been useless. they dont reply. I am still trying to chase a refund.
Hi Ruth, Please see our Refund Policy here: https://omgspark.com/pages/refund-policy It will tell you how to solve this issue. Thanks :)
Its been over 5 weeks and i have not received what i purchased. I purchased 5 items. Received 1 package after a week with 1 item. The envelope stated there were 2 items in package but there was only 1. I emailed the company and 4 weeks later still no response. Never purchase from this company again
Thanks for bringing this to our attention. There was an issue with our supplier who used a very slow shipping option. We have reshipped your items that have not been received yet. Sorry about the inconvenience.
no problems with my order. I will order more in the future.
Excellent! Thanks for your feedback :)
It's been over 3 weeks and I have no news on my order. The money has been debited to my account. No replies received from their support team either. I will report them. I Received a reply to this comment from OMG Spark on 19 Oct stating that my order will be received in the next 4 days. Its exactly 10 days and still no news on my order. Are you guys serious! Update: Now I have received part of my order yesterday (30 Oct) which is the Zerosmoke magnets. What about the antisnore? Update : So finally everything received although in two different delivery days. Took around 40 days for the order to arrive, no complaints about that, but someone could have at least updated me about it over email. Pleased with the product though, yet to see if it actually works. However their customer service team is almost non existent. Don't expect a reply.
Hi Rajiv, thanks for your feedback. We looked into this and your order should arrive in the next 4 business days.
The transaction was easy and delivery smooth.
Wonderful! Thanks for your feedback :)
Very reasonably priced good quality products. The website was easy to navigate, checkout was simple and the whole process took less than 5 minutes. Great experience.
Glad you liked our store! Thanks for your feedback :)
The makeup bag was delivered as promised. Awesome product for travel. Thank you very much.
Glad you like it! Thanks for your feedback :)
Wonderful! Thanks for your feedback :)
Good products, very good prices and professional customer support services.Will recommend for sure!
Great to hear! Thanks for your feedback :)
I'm loving the laser pen. Fast delivery to Canada too :) Thanks so much
Glad you love it! Thanks for your feedback :)
I order 2 sprays for thinning hair, I never received a confirmation email or nothing about my product being shipped to me. But my money was surely out of my account. I will be reporting this company.
Hi James, Did you email [email protected]? We can then locate your order and give you your tracking number. Sorry for the inconvenience. Please check your junk box folder too. Thanks!
The drain weasel arrived well ahead of schedule. And it worked amazing for us. I'm ordering another one. Keep it up.
Great to hear it arrived quickly! Thanks for your feedback :)
Website says 45 day money back guarantee. I received the blue light but it does not work, shocker. I aheb emailed several times and cannot get ahold of anyone I would just like a refund!!!! Yes I just double checked and have emailed the correct email 4 times.
Hi Addie, Are you sending an email to the correct support team? Our email is [email protected] and our Order Support Team responds within 12-24 hours. Thanks!
I purchased the laser pen on 8/20/18 and have yet to receive my purchase. I have reached out to customer service more than 3 times and no one has gotten back with me. There’s not even a phone number to try and reach them. His is the worst customer service EVER!!!! I will be reporting them to thre Better Business Bureau! You don’t steal people’s hard earned money.
Hi Tammy, Thanks for bringing this to our attention. All the orders of the Blue Pen were reshipped 2 weeks ago, so it should be arriving soon. Sorry for the inconvenience. Also - are you sending an email to the correct support team? Our email is [email protected] and our Order Support Team always responds within 12-24 hours.
I ordered the blue light medical pen over a month ago and they took the money out of my account but I still haven’t received it and I can’t get ahold of anyone. I just want my money refunded.
Hi Jenn, Thanks for bringing this to our attention. All the orders of the Blue Pen were reshipped 2 weeks ago, so it should be arriving soon. Sorry for the inconvenience!
Hotel Am Freischuetz
Kinxsound
Spacemate
Mentaalsterk
Citimarkt
Klok
Tuin Kunst
Exploremaastricht92 reviews matching
