Did not deliver what we paid for
Did not deliver what we paid for. Beyond terrible customer service.
OnlineStores, LLC (www.onlinestores.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 71% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
Did not deliver what we paid for. Beyond terrible customer service.
I bought a product from DiscountSafetyGear which sent my order to onlinestores.com however I never received my order. I tried emailing them but they don't reply!
Product I ordered was intercepted by Customs.. They held it for 2 weeks and that was the last time I ever heard about it. The seller was iHerb and even my sales details was gone from there website.. There was no direct contact with iHerb only an AI help panel.. No information has been passed onto me from them and even the Carrier Co. has removed all info. for tracking... I'm beginning to think the the product they sold me was not passed by Customs.. I will be closing my account with iHerb because of their total lack of service and the holding of my purchase money..
The product arrived faster than I expected. I was concerned about the fit because of my curves. I selected a larger size. My jumpsuit fits like it was tailored. Thank you.
I have been ordering flags for our volunteers to display at the 109 houses in our community since 2015. All of the flags are great quality and especially Made in the USA.
We are so pleased you are happy with the stick flags, We do appreciate your business
I purchased a telescoping flag pole, light, and flag three months ago. The flag alone cost much more than I’ve ever paid before, but I assumed the quality would justify the price. It didn’t. After just a few months, the blue has completely faded—embarrassingly so. My neighbor actually asked me what kind of flag I was flying and had a good laugh about it. When I called customer service, they told me flags are only “good” for 90 days, and that’s if you bring them inside regularly. Honestly, if you sell a premium-priced product, you should stand behind it. I would recommend buying from a company that actually believes in what they sell. I won’t be making the same mistake twice. Don O'Connor
The flags are always good quality and durable. My clients love them.
On time and just what I needed :) Thank you!
We are pleased to hear that your order was delivered on time and that we were able to provide the items you needed. Your satisfaction is our top priority, and we appreciate your feedback.
We recently ordered custom logo hardhats from this vendor and couldn’t be more pleased with the experience. The production process was quick, and the quality of the finished product exceeded our expectations. Communication was clear and professional throughout, making the entire process seamless. We truly appreciate their attention to detail and commitment to customer satisfaction. We will definitely continue to use them as our go-to vendor for custom safety gear. Highly recommended!
We are pleased to hear that our custom hardhats met your expectations and that the communication throughout the process was clear and professional. Your feedback is invaluable to us, and we look forward to any future projects you may have.
Great product. I ordered a flagpole light that was easy to return and I actually got the credit!!! Thanks.
We are glad to hear that you found our return process clear and easy, and that your refund was processed in a timely manner. Your satisfaction is our priority, and your feedback is invaluable to us.
Product was of great quality and shipping was quick. Easy site to navigate.
We are pleased to hear that you are happy with the product and that your order arrived on time. Customer satisfaction is our top priority, and it’s great to know that we met your expectations.
We are pleased to hear that you are happy with our packaging and that your order arrived on time! Your satisfaction is our top priority, and it's great to know we met your expectations.
I got what I was looking for at a great price.
We are thrilled to hear that you are satisfied with the price, the product, and the fast shipping! Your feedback means a lot to us, and it's wonderful to know that we met your expectations.
My order came on time and the quality was as advertised. The price was very competitive also. This is my third time using your company and I have had a very good experience each time.
We are pleased to hear that you find our products fairly priced and that the delivery was made in a timely manner. Your satisfaction is our top priority, and we are glad to know we met your expectations.
Had what I was looking for. Good prices. Quick shipping. Wide variety of price points!!
We are thrilled to hear that you are satisfied with the price, the product, and the fast shipping! Your feedback means a lot to us, and it's wonderful to know that we met your expectations.
I needed a new flag for my dock and I had previously ordered from this seller. I ordered a tough fabric like before, and I really like it. The item was shipped on time and received on time. High quality product and I will purchase from this seller again!
We are pleased to hear that you are happy with the quality of the flag and that your order arrived in a timely manner. Your satisfaction is our priority, and it’s wonderful to know that we met your expectations.
Great flags, great price and shipped fast! Thank you.
This is by far the best flag made by this co. The price and quality far exceeds the other company's I have purchased from. I have already sent three more cust., and they have purchased the same flag.
I ordered a flag pole for the husband. It shipped promptly and arrived as promised. Very please with how they kept us in the loop with the shipping process
102 reviews matching