201 reviews
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Written by the business, not verified by us.Oxygen Concentrator Store (www.oxygenconcentratorstore.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide buyers through choosing the right medical equipment for their specific needs. Consumers also highlight the impressively fast delivery times, smooth purchasing processes, and items that arrive securely well-packaged and fully functional. Some reviewers were not happy with product reliability, noting unexpected equipment malfunctions, difficult battery removals, or the need for early repairs. A few other people also felt that certain shipments arrived missing essential accessories, or experienced minor component issues during transit and daily use.
Auto-generated from all reviews of this business. For reference only.I found exactly what I needed. Had no problem getting it ordered and it arrived quickly.
Dear Sharon, thank you for your review. We are so glad you found exactly what you needed, that ordering was easy, and that it arrived quickly. If you ever need anything else, feel free to reach out, we are here to help!
No issues so far
Dear Tiajuana, thank you for your review and for the good rating. We are glad the service has been good with no issues so far. We would love to know what we could do to make your experience a five star one, so please let us know if there is anything we can improve. If you ever need anything else, feel free to reach out, we are here to help!
Nick was very informed on all types of ads and quality of machines that show up on line. He gave good advice and options that I could reproduce with other vendors when I was dealing from an informed position.
Dear Phillip, thank you for your review. We are so glad Nick was well informed and able to help with all your oxygen machine needs. If you ever need anything else, feel free to reach out, we are here to help!
Subject: Commendation for Diago - Exceptional Customer Service Dear Inogen Team, I am writing to express my sincere appreciation for the excellent service I received regarding my recent purchase of an Inogen One G4. I had the pleasure of working with Diago, who was incredibly helpful throughout the process. He took the time to clearly explain the differences between the various models and never pressured me into making a purchase. When I asked for his personal recommendation, he remained professional and objective, empowering me to make the decision that was best for my needs. I feel very fortunate that Diago was the associate who assisted me. The Inogen Concentrator Store is truly lucky to have such a dedicated and professional employee on their team.
Dear Jean, thank you for such a thoughtful commendation. We are delighted to hear about the exceptional service you received from Diego with your Inogen unit. We will be sure to pass along your kind words. If you ever need anything else, feel free to reach out, we are here to help!
Knowledgeable people that can help you select the right machine for your needs. They provide all the information you need and then deliver the product in a timely manner.
Dear Janelle, thank you for your review. We are so glad our knowledgeable team helped you select the right machine, provided all the information you needed, and delivered your product in a timely manner. If you ever need anything else, feel free to reach out, we are here to help!
My experience was excellent! It was so nice to speak with someone who could answer all my questions and he followed up me through the sales and after the delivery to offer his assistance if I needed it.
Dear Katherine, thank you for the kind words. We are so glad you had an excellent experience and that our team member answered all your questions and followed up with you through the sale and after delivery. If you ever need anything else, feel free to reach out, we are here to help!
I can now sleep upstairs. And it was supposed to get here Monday the 13th, I actually got it on Saturday the 11th.
Dear Linda, thank you for your review. We are so glad you can now sleep upstairs, and it is wonderful that your order arrived early. If you ever need anything else, feel free to reach out, we are here to help!
I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as his word about providing us everything we discussed in our order and going beyond expectations in insuring that we got exactly what was needed. The UPS tracking was a little crazy but it turned out fine and the shipment arrived in the timeframe that John indicated it would. Finally, I have charged the batteries, strapped on the POC and practiced dancing with my husband with it on. It works!!! Thank you so much.
Dear Mike and Mary Lou, thank you so much for this heartfelt review. We are thrilled John Paige stuck with you through the delay caused by your doctor's office system changeover and delivered everything he promised. We love hearing that you have already charged the batteries and danced with your husband while wearing your POC. That is exactly the kind of freedom we hope to provide. If you ever need anything else, feel free to reach out, we are here to help!
Service!!!
Dear Mike, thank you for your review. We are so glad our service made an impression. If you ever need anything else, feel free to reach out, we are here to help!
Tracy Coates, she was very helpful and easy to talk with,which made my experience great! This wasn’t my first purchase and probably won’t be my last!
Dear Leroy, thank you for the wonderful review and for being a returning customer. We are so glad Tracey Coates was helpful and easy to talk with and made your experience great. If you ever need anything else, feel free to reach out, we are here to help!
The honest, thoughness and quickness of how well the purchase went.
Dear William, thank you for the kind words. We are so glad you found us honest, thorough, and quick, and that there were no long wait times on the phone. If you ever need anything else, feel free to reach out, we are here to help!
Dear Andrew, thank you for your review. We are glad you found our team very helpful. If you ever need anything else, feel free to reach out, we are here to help!
Drew was alot of help with his knowledge of the OXY Home machine, and has helped with another shipment.
Dear Larry, thank you for your review. We are so glad Drew was helpful with his knowledge of the Oxy Home machine and assisted with your additional shipment. If you ever need anything else, feel free to reach out, we are here to help!
Very easy to purchase and sales person was very knowledgeable about product
Dear Brenda, thank you for your review. We are glad the purchase was easy and that our salesperson was knowledgeable about the product. If you ever need anything else, feel free to reach out, we are here to help!
Very helpful, patient and knowledgeable..no regrets !
Dear Daniel, thank you for the kind words. We are so glad our team was helpful, patient, and knowledgeable, and that you have no regrets. If you ever need anything else, feel free to reach out, we are here to help!
Calling me back. The delivery service was very faster. The staff member is very patient.
Dear Wanda, thank you for your review. We are glad we called you back, that the delivery was fast, and that our staff member was patient with you. If you ever need anything else, feel free to reach out, we are here to help!
Fast and quick service for our needs.
Dear Willie, thank you for your review. We are so glad you received fast and quick service for your needs. If you ever need anything else, feel free to reach out, we are here to help!
Great service! Always attention to detail. Does exactly what was promised. Verified by E-mail. Order is filled perfectly. Thatcher Mills gets all the credit...couldn't be better customer service.
Dear Linda, thank you for the great review. We are so glad you experienced attention to detail and that everything was done exactly as promised. We will be sure to share your kind words with Thatcher Mills. If you ever need anything else, feel free to reach out, we are here to help!
Dear Don, thank you for your review. We are glad you received good service. If you ever need anything else, feel free to reach out, we are here to help!
All of your associates were VERY courteous and helpful.
Dear Andrew, thank you for your review. We are so glad our associates were courteous and helpful. If you ever need anything else, feel free to reach out, we are here to help!
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