201 reviews
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Written by the business, not verified by us.Oxygen Concentrator Store (www.oxygenconcentratorstore.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide buyers through choosing the right medical equipment for their specific needs. Consumers also highlight the impressively fast delivery times, smooth purchasing processes, and items that arrive securely well-packaged and fully functional. Some reviewers were not happy with product reliability, noting unexpected equipment malfunctions, difficult battery removals, or the need for early repairs. A few other people also felt that certain shipments arrived missing essential accessories, or experienced minor component issues during transit and daily use.
Auto-generated from all reviews of this business. For reference only.Great people to work with, no pressure, just help.
Thank you, Roy, for your feedback. We're glad you felt supported without any pressure during your experience. If you ever need anything else, feel free to reach out, we're here to help!
Audrey is an excellent oxygen consultant--she was friendly and helpful from the start. I first called on 7/7/26 and was able to speak with Audrey right away instead of having to wait to be "next in line". My husband requires oxygen at night when using his BiPAP machine and he needs a portable oxygen concentrator for travel that provides a continuous flow. Audrey is very knowledgeable and answered all my questions about the Zen-O concentrator. She explained what would be included in the order, the warranty, etc. It took a few days to receive the chart note from the physician that the oxygen was required, but the order went through seamlessly. Then the delivery was three days earlier than expected! It was a pleasure working with Audrey and the Zen-O will work well. (we especially like the well-designed cart for the concentrator)
Thank you so much, Carol, for this detailed and thoughtful review. We're delighted Audrey could answer all your questions about the Zen-O and that your delivery arrived early. We hope the Zen-O continues to serve your husband well. If you ever need anything else, feel free to reach out, we're here to help!
Loving our Inogen Voxi 5 O2 Concentrator. It's perfect for the home and whisper quiet. It's been running like a champ, continuously (I want to turn it off to give it "a rest" but was assured it will keep on going for 1000 of hours. Much better than the device the hospital sent over which was huge, LOUD and ugly.
Thank you for sharing this wonderful feedback. We're so glad the Inogen Voxi 5 has been running smoothly and quietly for you. If you ever need anything else, feel free to reach out, we're here to help!
John Paige knows his products. He was thorough, honest and listened. I was impressed. There was a high hurdle we both had to jump ( I’m referring to a doctor’s staff member who got out on the wrong side of the bed ). John helped me make it happen.
Thank you, Sally, for your thoughtful review. We're glad John was thorough and honest, and that he helped you work through the hurdle with the doctor's office. If you ever need anything else, feel free to reach out, we're here to help!
Thank you, Sharron, for the kind review. We're glad Drew delivered exactly as promised. If you ever need anything else, feel free to reach out, we're here to help!
Audrey was very thoughtful and patient working with us to get the equipment that we desperately needed.
Thank you, Wade, for sharing this. We're glad Audrey was thoughtful and patient in helping you get the equipment you needed. If you ever need anything else, feel free to reach out, we're here to help!
Having the replacement cylinders was the best thing to have use of my concentrator for overnight.
Dear CCombs, thank you for your review. We are so glad the replacement cylinders have made it easier to use your concentrator overnight. If you ever need anything else, feel free to reach out, we are here to help!
My purchase was completed quickly and the concentrator was received in 2 days. Works perfectly for my oxygen need. Thank you,
Hi Judy, thank you for your review. We are so glad your purchase was quick, that the concentrator arrived in two days, and that it is working perfectly for your oxygen needs. If you ever need anything else, feel free to reach out, we are here to help!
We are so pleased with the help we received from knowledgeable people, the 2-day delivery and the extra battery among other things. We were totally inexperienced and our salesperson Audrey walked us through with everything we needed to know and what to expect. Excellent customer service from a reliable company!
Dear Dorothy, thank you for sharing your experience. We are so glad Audrey walked you through everything as first time users and that you were pleased with the two day delivery and the extra battery. If you ever need anything else, feel free to reach out, we are here to help!
Jake helped me to get the right unit for me and for my needs.
Dear Sheree, thank you for the kind words. We are so glad Jake was able to help you find the right unit for your needs. If you ever need anything else, feel free to reach out, we are here to help!
Dear John, thank you for your review. We are glad the ordering process was easy and that your order was delivered in a timely manner. If you ever need anything else, feel free to reach out, we are here to help!
Our representative Katie was very helpful. She called us to give us information about the Rove 6. Since we were not sure about ordering, she did not pressure. When we talked again and ordered, we knew prices, etc. The unit arrived as described, and very easy to set up. We would recommend.
Dear Steve, thank you for the wonderful review. We are so glad Katie took the time to walk you through the Rove 6 without any pressure and that everything was clear when you were ready to order. It is great to hear the unit arrived as described and was easy to set up. Thank you for recommending us. If you ever need anything else, feel free to reach out, we are here to help!
Allthough we didn't keep the oxygenator because my husband was unable to use it we had a great experience with the company and the sales person. John Paige was wonderful and very knowlegable.
Dear Cathy, thank you for the kind words. Even though the oxygenator was not the right fit for your husband, we are glad the overall experience was a good one and that John Paige was so helpful and knowledgeable. We appreciate your feedback. If you ever need anything else, feel free to reach out, we are here to help!
We were on vacation when my husband’s concentrator quit working. Everyone at American Medical was so accommodating and helped me with an emergency shipment of a new concentrator that arrived the next morning. Thank you to all who made it happen.
Dear Suzanne, thank you so much for sharing your experience. We are so glad our team could arrange an emergency shipment and get a new concentrator to you the very next morning while you were on vacation. Taking care of situations like this is exactly what we are here for. If you ever need anything else, feel free to reach out, we are here to help!
Our salesman went beyond what we expected. He helped us find the machine that was best for our needs. He took care of everything all through to delivery.
Thank you, Jon, for your wonderful feedback. We're glad our salesman went above and beyond to find the right machine for you and took care of everything through delivery. If you ever need anything else, feel free to reach out, we're here to help!
Small order but was delivered next day as promised!!
Thank you, Richard, for the kind review. We're glad your order arrived quickly, just as promised. If you ever need anything else, feel free to reach out, we're here to help!
I'm still waiting to hear when my inogen unit is going to be returned after repairs!
Thank you for your feedback, Glen. We're sorry for the wait on hearing back about your Inogen unit's repair status. We are glad that the unit was delivered a few days back. Please call us at 877-303-9289 if you ever need anything else, we're here to help!
You have always placed the customer first and very quickly solve any problems. Nick V. was exceptionally helpful during the sale and after.
Thank you, Mark, for your feedback. We're glad Nick V. was exceptionally helpful both during and after your sale. If you ever need anything else, feel free to reach out, we're here to help!
I spoke with Todd Gordon and he was very helpful through the whole phone call with me trying to get information for my elderly father. Todd followed through when he needed more information from the doctor and kept me informed of the shipment. It was an easy, pleasant experience.
Thank you, Denise, for your kind words. We're glad Todd was helpful and kept you informed while helping with your father's order. If you ever need anything else, feel free to reach out, we're here to help!
Andrew was very helpful. I'm so glad he had a refurbished machine so I could trade out mine. Saved my whole vacation.
Dear Tamara, thank you for your review. We are so glad Andrew was able to help and that the refurbished machine saved your vacation. If you ever need anything else, feel free to reach out, we are here to help!
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