Essential Education (www.passged.com) has a 4.6 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 88% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
J
Jacob · 1 review · Verified · Experienced 2026-07-24 ·
★★★★★
Not the best option
The practice questions stay the same, making it easy to 100% everything, not really the best for helping pass a ged test, for 25 a month you’d think you have a teacher new material to really study certain areas, it’s really basic
Reply from Essential Education2026-07-31
Hi there Jacob! Thank you for taking the time to share your feedback.
Our goal is to provide students with a self-paced learning experience that builds confidence through personalized lessons, practice tests, and review materials as you prepare for the official GED exam.
We understand that every learner has different needs and preferences, and we appreciate you sharing your perspective on the practice questions and study experience.
We always value feedback like yours as we continue to improve our Academy. I would be more than happy to reach out to you directly to learn more about your experience and see how I can better support your studies with us.
Looking forward to speaking with you soon!
Cheyenne
Student Help Team
Essential Education
Roger · 1 review · Verified · Experienced 2026-07-18 ·
★★★★★
Very frustrated
Well, I signed up for it. As soon as it took me to my homeroom, it asked me to pick classes based on where I’m located so I chose Texas. However, when I try to pick classes, it asks me to pay again. And it just goes in a continual loop. I shot an email to a young lady trying to explain and she didn’t understand what I meant. Very frustrated.
Reply from Essential Education2026-07-26
Hi Roger,
I apologize for the experience you've had. The program should not be asking you to pay again during the intake process, so something isn't working as expected. It sounds like this may be related to a browser cache issue. Could you please try clearing your browser's cache and cookies, then sign in again? Here are instructions to help with that: https://www.essentialed.com/students/help/article/how-do-i-clear-my-cache-and-why-do-i-need-to-clear-it
We're also reaching out to you directly to help troubleshoot the issue and make sure you can access your courses. Thank you for your patience, and again, I'm sorry for the frustration.
Dannielle
President
Essential Education
Juan went out of his way to day to walk me through step by step...
Juan went out of his way to day to walk me through, step by step trying to get my schooling reestablished on my computer... I did an up date that I he computer said I needed....
All it did is cause trouble... But Juan was easy going. Step by step, he walked me through the process....
Thank you pass ged for having coaches like Juan and some of the others that has helped me through this process.... I could not have found a better group of people then your staff....
In my book your whole crew, no matter there job description is a Giant Whoo Hoo from me.....🤗🥹
Thank you, Thank you
J
Javier · 1 review · Verified · Experienced 2026-07-10 ·
★★★★★
Is a very good program
Is a very good program, it helps u a lot with understanding the subject, and it’s very easy to understand the tutor who is teaching you, I recommend this program to anybody who want to get their GED . Very helpful !
I am 75 years old and am trying to obtain my GED so that I am able to apply for jobs requiring a diploma or GED. I was taking your course but my memory isn't what it used to be and you don't have a workbook for each course so that I can review espcially before taking the exam. Tori Schoenfeld helped me with a refund and gave me other options so that I may be able to get my GEDthrough you.
Well, i'm just getting started.Not sure why they want reviews right away. So far so good. It's very easy to use and understand and I feel like I am actually learning something. I'm studying for my GED
I haven't been in school for almost 40 years.
I have been confused about basics so I am studying on other sites for explanations
Reply from Essential Education2026-07-21
Hi there,
Thank you for taking the time to leave a review. I'm sorry to hear things have felt confusing.
I'd be happy to answer any questions you have and provide additional resources if needed.
I'll reach out to you directly.
Best,
Mikayla
Student Success Coach
Essential Education
I do enjoy the online lessons, but became very frustrated. Iam having issues with the math and don’t know who can help, or someone that could explain it to me. Otherwise it is great.
Reply from Essential Education2026-07-15
Hi Angel,
Thanks for taking the time to leave a review. I'm sorry to hear that you've been feeling frustrated. While we don't offer any 1-1 teaching or tutoring, I'd be happy to answer questions and provide additional resources to help you feel more confident with the math topics.
I'll reach out to you directly.
Best,
Mikayla
Student Success Coach
Essential Education
Some things aren’t explained enough and force you to think harder than necessary.
Reply from Essential Education2026-06-23
Hi Ethan,
Thank you for taking the time to leave a review! I'm sorry to hear that some of the explanations made things feel more difficult. I’d be happy to learn more about the topics you’re working on so I can send additional resources to help.
I’ll reach out to you directly.
I look forward to speaking with you!
Best,
Mikayla
Student Success Coach
Essential Education
