Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.
Payability (www.payability.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 70% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-01.
Chris at Payability was an absolute lifesaver! He helped me re-open my account quickly and efficiently, making the entire process smooth and stress-free. His friendly and professional attitude made all the difference, and he answered all of my questions at lightning speed. I truly appreciate his dedication to excellent customer service and highly recommend working with him if you need assistance. Thank you, Chris!
Chris did a great job of walking me through the set-up. He is great to work with and I'm looking forward to working with Payability.
Chris been a great help with all the questions I have. Been with them for over a year and would continue do business with them
Chris was a helpful guy, he is a nice guy.
Nice and smooth process. Chris is great and made the process super easy.
Excellent service, very quick responses and solved all my problems quickly I thank Chris for making all this happen
Horrible company have really bad customer service they do not Communicate or talk to you when things go off the rails they will not even give you a phone call I asked a legit over thirty times for a call sill As of this review have not received one I was respectful asking the first 10 Times i asked but the next 20 times I was not as respectful as you could tell I was very frustrated One of the payments was missed because let me quote a lady named Nicole said that she would make sure the money came into my account at 6:00 o'clock every day well that promise wasn't delivered so one of the transactions I had with payability taking their money bounced I don't blame Nicole it doesn't seem like they have a lot of people up there working to begin with which is probably why it didn't get done but since it didn't get done they wasn't able to take their money without it bouncing I could have added money in there from my personal savings account so they could have took their money on time but they never had the decency to give me a call so I never was able to correct it And I was very unsure of how to handle the situation because no one was communicating with me through a phone call which made me very leery about the whole situation considering they wouldn't just call me which is a little weird because I owe them around $85,000 you would think because I owe them that much they wouldn't drag their feet but they did and they will probably do the same to you And then they will put a lien against your account for almost two months and you will get no money from it do not use this it will really hurt your business for about 2 months When they mess up
Hi Joshua, Thank you for sharing your feedback. We understand this has been a frustrating experience for you, and we’d like to provide some clarification. Our collections team has been in frequent contact with you to address the repayment issues that arose. As part of our service, Payability advances funds to help businesses access their marketplace sales faster. However, when it comes time to debit repayments, it’s critical that the necessary funds are available to cover those amounts. In your case, several repayments failed, which created complications for both parties. We recognize the importance of communication during these situations, and our team has made numerous attempts to resolve this matter with you. We understand your frustration, but it’s important to note that our ability to advance further funds is contingent on receiving timely repayment of the funds already advanced. We are committed to supporting our customers and ensuring they have the tools and transparency they need to succeed. If there’s anything further you’d like to discuss, I encourage you to reach out to me directly at [email protected]. We remain open to resolving this matter in a way that works for both sides. Best, Megan Nelson Director Of Customer Experience
Chris is great! Most easiest explanation of how this works and i got paid the same day!! If you have an Amazon store you need this program asap.
Chris was very helpful throughout the onboarding process, very flexible with timings and got me up and running from A-Z.
I had a great experience from the first stage of creating my account to completing the entire process, it was easy and quick. What made the experience even more enjoyable was Chris' service. He always went above and beyond, ensuring that I received all the guidance I needed and friendly assistance with all my queries. Thanks for making a difference Chris.
Great platform, staff is very helpful, Chris the man for sure. Chris the best
Fast, clear, and attentive to getting me set up
Chris was really great! He walked me through the whole process and was really supportive
Great attention and professionalism!! Super recommend!!
Chris was great helper and guide, 10/10
Great platform, staff is very helpful, Chris the man for sure.
Here’s an enhanced version: I’ve been using this service for several months, and it has truly transformed my business. The support and expertise are outstanding, but what really sets them apart is Christopher Ortiz, our account manager. He consistently goes above and beyond, ensuring that we receive personalized guidance and solutions tailored to our needs. I highly recommend this service to anyone looking to elevate their business.
amazing, very friendly and easy to set up, high recommend
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