Pefanis Carhire (www.pefanis-carhire.com) has a 4.3 out of 5 rating on OK.one, based on 54 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
I thoroughly recommend this car hire company. The price you are given is what you pay without hidden charges. The car I had was in excellent order and the collection and return services are without any stret. I’m returning to Kefalonia in September and I wouldn’t dream of hiring from any other company.
Hired a car online...5 days, €25 a day... €125 on delivery they charged €180... No idea why.... I emailed, they said our online reservation was not a contract and that no price was uoted...luckilly I kepy all their emails sent them screenshots.. they then strted to play dumb.. came up with a story that another car was also reserved in our name for a later date. Absolutely not true. No explanation as to why we were charged an extra €55. Then I got a weird email saying the car was no longer available... ridiculous, it was in the car park of our hotel! I will never use this company again and will tell my freinds not to either...
Was a bit worried after reading a couple of the latest reviews however I had an immediate response to my enquiry. Our flight was very delayed and we did not land until the early hours of morning but they were waiting for us outside the airport as planned. Car was exactly what we requested, no issues at all. Excellent service all round and highly recommended
Astounded at Mr Pefanis's comments. We, nor the other couple were never offered the assistance mentioned!! The rep stated that there were no cars available and there was absolutely nothing she could do for us. The other family were treated exactly as we were and there was no muddle with Focus/Fiesta as Pefanis states. Dreadful service and compounded by false statements.
Hi,As responsible for Pefanis Car Hire Kefalonia I have to mention that the car was not available to be delivered as previous customer mentioned due to accident happent 3 hours before his arrival but we offered him to find a car from other customer and pay any difference in price or deliver the next day.We would pay for any transfer expenses to his accommodation too.The other customer he mentioned had the same problem on this day simply had booked different type of car and by mistake mentiond ford focus insted of ford fiesta therefore caused an availability problem which was solved later after checking his booking.Client mentioned asked to talk to Mr Pefanis but he never was awared to this maybe due to his rep maybe did not mentioned this to him.
BEWARE! Booked a car by email and on arriving at Kefalonia airport was in formed that they had no vehicles available. I had evidence of all the email correspondence on my phone but this carri ed no weight - they simply had no cars available. Another family arrived, also with email evidence of a booking, and were told exactly the same! We demanded to speak to the owner but surprise, surprise he was not available. The cheapest car available at the airport as we had not booked was @€1000 !! Managed to find an alternative car, with the rep's help, but due to short notice it was considerably more expensive that the rental agreed with Pefanis. We were informed by a number of people that Pefanis tend to overbook and it seems we were caught out. Not a good start to our holiday.
Having read reviews I thought Pefanis sounded like a good car hire company, I visited their website requested to book a car, the day after doing so I received an auto response mail saying 'someone would contact me ASAP to confirm prices and availability'. That was it, never heard anything further from them so pretty disappointing service. The quoted prices online are the out of season prices so probably there to create interest. Even a call to say they could not provide a car would have been god.
Fantastic local car hire company. Easy to book, no excess, no extra charges. From initial enquiry, booking, queries and collection was all made easy by friendly, helpful staff. Car was clean, tidy and what we booked. So refreshing to hire a holiday car with no hassles. Would highly recommend and definitely book again. Thank you
Completely painless experience - the car we had booked by email (with no deposit required) was ready and waiting on arrival and we were on our way after completing the required paperwork. We will certainly use Pefanis car hire again on any return journey to Kefalonia. Highly recommended.
This was our first time in renting a car and cannot recommend Pefanis enough. The car was spotless when it was delivered to us and we were able to visit a number of places. We will be using you again in September 2021 when we return to Kefalonia.
Brilliant - didn’t quite appreciate how great until now. Rented last year. Reasonable. Efficient. Decent cars. Transparent pricing. Worry free. O excess included. No need to worry about condition of car on drop off or collection Trying to book this year in Italy and EVERY company has unbelievably bad reviews. Here’s to a brilliant Kefalonian car hire company!
I cannot praise this company highly enough. It was the easiest and most efficient pick up and return that I have ever had, great staff, good value and none of the irritating extras or excess charges that all other car hire companies want to charge. We had a VW Polo which seemed virtually new. It was perfect for our visit to Kefalonia. Thank you to all at Pefanis.
Hired a Suzuki Jimny from 15 to 22 September. V easy company to deal with. Responded quickly to enquiries and the service was exactly as described on their website and in emails. Would happily use again,
Easy to book with good email communication. I changed my booking to upgrade to bigger car with no problems. We were met at the airport, just outside arrivals, by someone holding a Pefanis board. Main & second driver driven to nearby Pefanis base, paperwork completed quickly. Cash paid. No need to leave credit card details as many of the big car hire companies do. Fully comp insurance, including collision damage waiver. We had a Suzuki Vitara for 2 weeks and paid just 440 Euros. Excellent value. The car still had that new car smell and was very clean. Came with 1/4 tank of petrol and we had to return it with at least the same amount. There is a garage just outside the airport. Saw lots of Pefanis cars as we travelled around the island, so apparently a popular car hire company. From our experience, I understand why and will happily use again if I’m fortunate enough to return to Kefalonia.
54 reviews matching