Good Experience
Reply from Penn Foster2026-07-18
Thank you for the kind words! Providing a great experience is always our top goal, and we appreciate you sharing your experience!
About Penn Foster
Data updated- Website
- www.pennfoster.edu
- Category
- Education & Training
- Location
- United States · Scranton
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 90% (9/10)
Do you own Penn Foster? Claim this profile for free and start replying to reviews.
Is Penn Foster legit?
Penn Foster (www.pennfoster.edu) has a 4.1 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Education & Training and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
Always great service
Reply from Penn Foster2026-07-18
We love hearing this! Providing excellent service and support is always our top priority. Thank you for sharing your experience!
Choosing Penn foster is the best thing I ever done when choosing school to get my high school diploma
I have learned a lot at Penn foster
Reply from Penn Foster2026-07-18
Thank you so much for sharing! Choosing Penn Foster for your high school diploma is a huge milestone, and we are so proud to hear how much you’ve learned. Congratulations on making such a great choice for your future!
I’m really proud of Penn foster…yes I’m really proud of Penn foster online school
I’m really proud of Penn foster school,because I really gain a lot doing my studying online,when ever I’m studying I do gain a lot with courses that I’m doing
Reply from Penn Foster2026-07-18
Thank you for sharing! Studying online with Penn Foster is such a rewarding experience, and it's amazing how much you can truly gain from each course when you dive in. Keep up the great work you are doing!
It was easy to get started
It was easy to get started, the staff was very helpful. The application was easy to understand and to fill out. I really appreciate Penn Foster for giving me the opportunity to get my high school diploma and then I can start my career in medical coding and billing.. This is the school that you need to sign up with.. And it's really cheap on the tuition on a monthly basis..
Reply from Penn Foster2026-07-16
This is what we call a major win, Nita! 🎉 We are so proud to have helped you reach your high school graduation milestone, and we're cheering you on as you dive into your medical coding and billing studies. Thank you for recommending us!
Do not recommend
LOVED this school at first until they switch systems to “Leaner Success”. Ever since then they have been terrible. I do NOT recommend this school to anyone. They do not communicate within timely manner, they do not care about their students, all they want is their money. I have been reaching out to them for 8 MONTHS about a book, that wasn’t available online, so they had to “back order” it, and still never received it. And now all of a sudden it’s back available online(which they never told me after emailing them multiple times last month), and I am now BEHIND, because of them and have to pay an extra extension even though it was their fault. DO NOT GO TO THIS SCHOOL!!! I’m glad I only have one more semester with them or I would be switching.
Reply from Penn Foster2026-07-17
Hello, Hannah. We appreciate your feedback. We are so sorry for the frustration and the delays you've experienced with your textbook and communication. We would like to take a closer look at your account to see how we can resolve this for you. To discuss with us further, please reach out to [email protected] We will have a team member reach out to you directly to assist. Thank you!
I like I 'am able to continue where I…
I like I 'am able to continue where I left off, and not losing my completed work. The only problem I would say, It would be really really nice when leaving notes, or explain the subject. We only allowed for 300- which I have to either delete the most important of the sentences ? Will they at least add more space ? Instead of 300- at least 400 or 500. but if not we understand.
Reply from Penn Foster2026-07-17
Thank you for taking the time to rate us and provide fantastic feedback We are sharing this suggestion directly with our product and development teams for future consideration. We wish you all the best with your studies!
Great schooling
Great schooling. Love the self timing aspect. Go penn foster thank you so much.
Reply from Penn Foster2026-07-17
Thank you for your rating! We love hearing how much you enjoy the self-paced flexibility of our programs. We appreciate your review.
Likely technical glitches and state…
Likely technical glitches and state sponsored hacking based on the magnitude of my individual efforts as that seen against major infrastructure and this has become an intersection for such. Jesus Christ! Jesu Kristi! Yeshua Hamashiach! The Prophet!
Reply from Penn Foster2026-07-17
We are sorry to hear you are experiencing technical difficulties. We would like our team to review your account to see how we can help. In order for us to assist, please reach out to [email protected] A team member will respond promptly. Thank you!
It's is so helpful
It's is so he
Reply from Penn Foster2026-07-16
Thank you for your rating! We are happy to hear you found the program helpful!
I loved everything about this program…
I loved everything about this program except for one thing…The new weekly limit on lessons. That took away the whole point of doing the program as fast as you wanted to. Overall a good way to get your high school diploma.
Reply from Penn Foster2026-07-15
We love that you had such a great overall experience earning your high school diploma with us! We completely understand wanting to progress as fast as possible. The weekly lesson limits are designed to support steady comprehension and academic success, but we truly appreciate your feedback on how this affects your preferred pace. Congratulations on your graduation, Odessa!
Accurate walk through for setting an…
Accurate walk through for setting an appointment for my disabilities. Greatly appreciated this!
Reply from Penn Foster2026-07-15
We are so glad to hear this! Ensuring our appointment and support processes are clear, accessible, and easy to navigate is incredibly important to us. Thank you so much for sharing your experience!
They didn’t send me all the materials…
They didn’t send me all the materials that were needed to help me code. Everything was going well until they updated the system and cengage was terrible at saving my work. Had I known this, I would have never signed up to this program.
Reply from Penn Foster2026-07-15
We are so incredibly sorry to hear that your experience has been so frustrating. You should absolutely have all the materials you need to succeed. We appreciate your patience and we will use your feedback to help us improve the student experience going forward.
Doing online was more convenient…
Doing online was more convenient because how I worked, I it was better to work at your own pace and time. The lesson was awesome and easy to learn. I'm glad I decided to go with Penn Foster to complete my High School Diploma...
Reply from Penn Foster2026-07-15
Thank you for the wonderful feedback! We are delighted that our flexible, self-paced format gave you the freedom to study around your work commitments. Congratulations on completing your High School Diploma, Tammy!
It's a wonderful experience
It's a wonderful experience. I would recommend Penn Foster. It gives you the opportunity to restart your life and have a new beginning of a new career.
Reply from Penn Foster2026-07-15
Hi, Sedra! Our instructors love supporting our students, and we’re thrilled that their feedback made a positive impact on your learning journey. Thank you for taking a moment to leave us a rating!
Instructor feedback
I was happy with the feedback from my instructor
Reply from Penn Foster2026-07-15
Our instructors absolutely love seeing their students succeed! We're so glad their guidance was helpful and encouraging for you. Thank you for sharing your experience!
The best thing I could have ever done!!!
I have to imagine attending Penn Foster is the best thing I have done for myself. I sometimes sit back and wonder why it took me so long. My experience has been filled with ups and downs and it’s extremely challenging to balance work, home and then finding time to study. The GOOD thing is that Penn Foster makes it easy. On days I wanted to quit or I started to lose motivation I would get a text or an email to keep going. That little motivation was PRICELESS. All the staff, the customer service reps and the instructors are supportive. They compliment my hard work each time I called for assistance. The application was easy to use and made learning effective. I was able to study on my time and it’s something you I’ll not regret.
Reply from Penn Foster2026-07-15
Hi Rodney! Your dedication is incredibly inspiring! Balancing work, life, and school is no easy feat, and you should be so proud of yourself for pushing through those tough moments. We are absolutely honored to be a part of your journey and to provide that extra boost of motivation right when you need it. Thank you for taking time to leave us a rating!
Penn Foster Program
My experience with Penn Foster has been really good. I like the fact that it's a self-paced program and I don't feel rushed, that's a big plus for me. luv how it's broken down in sections so I can focus well on the material and how the program has the options to get the help you need by instructors if your stuck in any areas of your studies. I would really recommend it to any one especially if your life is so buzy and you feel like you just don't have the time in most days, you can just get on with the program at any given time or day. Highly recommend it! I give it 5 stars + 🌟
Reply from Penn Foster2026-07-17
It is wonderful to hear how well our program fits into a packed routine like yours, Rosa! We designed our modules to make digesting the material as smooth as possible, and our academic support team is always ready to guide you whenever you need clarity. Thank you for sharing your experience!
Honestly the best for online learning
Honestly the best for online learning. I’ve finished high-school on here, and currently doing a college program. It’s all very organized, and I’m rarely in need of assistance. Love that it’s all self paced, you really learn how to discipline yourself with it! And it’s better priced than most online colleges which is the biggest plus! Definitely recommend PennFoster, just make sure you’re able to discipline yourself!
Reply from Penn Foster2026-07-15
Hi, Angelina! Reading your journey from high school graduate to college student with us just made our day! 🎉 Huge congratulations on finishing your high school program, and we are so excited to support you as you work through your college program. Thank you for your review!
Doing the course is easy based on my…
Doing the course is easy based on my knowledge already with petcare for the last 25 years of working with rescue and information on questions . As of doing VA externship, no luck. I'm not having any luck, due to Vets either dont do VAs externships or staff is short and they dont feel like having me shadow them. But for VTs no issues.
Reply from Penn Foster2026-07-17
Thank you so much for sharing your experience. With 25 years of rescue work under your belt, your passion and knowledge are impressive. For externship support, please reach out to [email protected] or call 1-888-417-500 to speak with the externship team for support. We definitely want to see you move towards the finish line and earn your diploma!