Photobook Malaysia is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Malaysia operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.
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Is Photobook Malaysia legit?
Photobook Malaysia (www.photobook.com.my) has a 4.5 out of 5 rating on OK.one, based on 130 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-25.
I have ordered from Photobook for more than 10 times and every order was fulfilled promptly and perfectly.
The quality of the books, 4R photos, and photo tiles are excellent, the paper and colour always turn out beautiful.
Definitely recommend to use Photobook to capture your memories and make it everlasting.
Reply from Photobook Malaysia2021-04-12
Hi Leong Jasmine, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
I encounter problem when editing my 100 page photobook. It is very slow and I have to switch off all other applications on my laptop.
Reply from Photobook Malaysia2021-04-12
Hi Mohamad Ali Hassan, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.
Good in product quality is the basic. Customer services is the main reason I'm royal to Photobook.
Reply from Photobook Malaysia2021-04-12
Hi Ni, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Hi Subramaniam, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
When I knew that the voucher was about to expire, I asked to get it back. You can extend my voucher for a little bit longer period of time. I was very surprised when I can get back, thank you very much for your service
Reply from Photobook Malaysia2021-04-12
Hi Mei Yau, thank you for giving us 4 star rating. If you still require any assistance, feel free to reach us again. We'll always be ready to help. Thank you
Very user-friendly. Easy to create own-designed photobook…
Easy to create own-designed photobook and there are many interesting backgrounds and items in scrapbook too.
Reply from Photobook Malaysia2021-04-12
Hi Zaini Mohd Zain, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Hi Noorasmawati Salleh, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Hi Nurulhuda Harun, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Hi Sean Ig, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Lack of customer support to assist in receiving parcel. Chose one of the lousiest courier to deliver the goods. Till now parcel is not received and money paid. Do not recommend anyone to purchase for important events
Reply from Photobook Malaysia2021-04-12
Hi Valued Customer, we are sorry for the inconvenience in receiving your order. We would like to investigate on this further by sending us the concerned order number. Please send the details through chat, to do that, please go to the Photobook website (https://www.photobook.com.my/) and click the chat icon located on the lower left side. Thanks and looking forward to your message.