POIZON (www.poizon.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 29% give 1 star; The business has replied to 47% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
K
Kelly May · 27 reviews · Experienced 2025-03-22 ·
★★★★★
Their authentication service isn’t…
Their authentication service isn’t accurate at all. They struggle to authenticate anything that is vintage and doesn’t fit the modern style styles. They also said one of my bags was fake when it wasn’t.
Reply from POIZON2025-03-24
Hello there,
We’re truly sorry to hear about your experience. We understand how frustrating it must be to have concerns about the authentication process, and we sincerely apologize for any disappointment this has caused.
Please know that we take authentication accuracy very seriously and would love to assist you in finding a solution. We’ve sent a request through the Trustpilot platform for more details. Please respond with the requested information, including your order ID, or reach out to us directly at [email protected]. Once we receive your details, we’ll do our best to help resolve this issue as soon as possible.
We truly appreciate your patience and look forward to assisting you!
Thank you!
POIZON
Seem absolutely not ligit. Package order a while ago, not received. Estimate time not accurate. Customer service absent !
It seems to be a scam website with products from China.
Reply from POIZON2025-03-21
Hello there,
We’re truly sorry to hear about your concerns regarding your order. We understand how frustrating and disappointing it must be to experience delays and difficulties with customer service. Your trust is extremely important to us, and we regret that we didn’t meet your expectations this time.
Please rest assured that POIZON is a legitimate platform, and we are committed to providing a safe and reliable shopping experience. Every product undergoes a rigorous authentication process by our expert team to ensure that you receive genuine items.
We’ve sent a request through the Trustpilot platform for more details—please respond with your order ID, or feel free to reach out to us directly at [email protected]. Once we receive your information, we’ll look into this as a priority and do our best to help resolve the issue.
Thank you!
POIZON
N
N · 1 review · Verified · Experienced 2025-03-18 ·
★★★★★
Their resell tags are the best in the…
Their resell tags are the best in the resell game and I got a legit pair. I was recommended this store by a Weartesters video on YouTube.
At first when I ordered my sneakers it took at least 5 days before I got an email of my shipping process. When I sent an email out it was.explained.to me how that works. That was the only issue I had. My sneakers is just wow. I love it. Very comfortable couldn't wait to get my feet in there. Will definitely purchase other goods sometime in the future
I had a wonderful experience. My order process went smooth. I was informed whenever a delay was going on and kept being notified when my order would arrive. My item looked exactly like the picture on the site. I would definitely order again from this company. Thank you!!
C
Cocoa · 3 reviews · Experienced 2024-11-15 ·
★★★★★
Authenticity
Happy customer! This is a new company who sells high end merchandise. I took a chance a made 2 purchases from this website. After receiving the two pairs of shoes I took them to the Gucci Store and the Balenciaga store at the Cabazon mall and they were able to authenticate the items were authentic!!
K
Kurt · 2 reviews · Verified · Experienced 2025-03-16 ·
★★★★★
Found what I wanted quick shipping
Found what I wanted had it in my hands in like 4 days with authentic tags in place
Shoes were Pristine conditon
