Great product all original
Great product all original. Love so much
About POIZON
Data updated- Website
- www.poizon.com
- Category
- Shopping & Fashion
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 47% (14/30)
Do you own POIZON? Claim this profile for free and start replying to reviews.
Is POIZON legit?
POIZON (www.poizon.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 29% give 1 star; The business has replied to 47% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Doesn’t seem authentic
Doesn’t seem authentic. Size is way off compared to same item from Nike.com.
Reply from POIZON2025-03-31
Hello there, We’re sorry to hear about your concerns regarding the authenticity and sizing of your purchase. Your satisfaction is extremely important to us, and we regret any disappointment this may have caused. Our customer support team will be reaching out to you shortly to assist with this issue. If you need immediate help, please feel free to contact us. We truly appreciate your feedback and will do our best to improve your experience. Best regards, POIZON
Easy navigation and shipped within a week.
Great looking product
Great looking product, super fast shipping, I don’t like the fact that the box was damaged a little bit on shoes that are paid 300 some dollars for, but all in all it’s a pretty good process.
Poor quality of shoe
Poor quality of shoe. Nice job catching and providing refund, but waste of time.
Reply from POIZON2025-03-31
Dear Customer, Thank you for your feedback. We’re sorry that the product did not meet your expectations. While we’re glad we could assist with the refund, we understand that the process may have been inconvenient for you. Our customer support team will be reaching out to you shortly to assist with this issue. If you need any other help, please feel free to reach out to us directly at [email protected]. Your time and satisfaction are important to us, and we truly appreciate your patience. We will continue to improve our quality control and service to provide a better shopping experience in the future. If you have any further concerns, please feel free to reach out to us. Best regards, POIZON
Fakes or Factory rejects
I think the shoes are fakes or bad rejects from the factory. The insole in one shoe is sewed in, in an angle. Stitching also looks off.
Reply from POIZON2025-03-31
Hello there, We’re sorry to hear that you're not completely satisfied with your purchase. We understand how important it is to receive high-quality products, and we truly appreciate your feedback. Our customer support team will be reaching out to assist you as soon as possible. If you need any immediate help, please don’t hesitate to contact us—we’re always happy to help! Thank you for bringing this to our attention. We value your trust and will do our best to improve your experience. Best regards, POIZON
Love the way they feel. Comfortable.
Love the way they feel.
damaged product, return not accepted by merchant
I receive a damaged product. The merchant was not willing to accept a return.
Reply from POIZON2025-03-31
Hello there, We’re very sorry to hear that you received a damaged product. We understand how frustrating this must be, and we truly appreciate you bringing this to our attention. Our customer support team will be reaching out to you shortly to assist with this issue. If you need immediate help, please feel free to contact us. Thank you for your patience and understanding. We value your trust and will do our best to improve your experience. Best regards, POIZON
STIFF AND UNCOMFORTABLE
STIFF AND UNCOMFORTABLE, The shoes we ordered took 2 weeks to get here and were so stiff and uncomfortable , they are un wearable , SHOP IN THE USA , not from china
Reply from POIZON2025-03-28
Hello there, We’re sorry to hear that the shoes didn’t meet your expectations. We understand how frustrating it must be to receive a product that feels uncomfortable. Your feedback is very important to us, and we’d love to assist you further. We’d love to assist you in any way we can. We’ve sent a request through the Trustpilot platform for more details—please respond with your order ID, or feel free to reach out to us directly at [email protected]. Once we receive your information, we’ll look into this as a priority and do our best to help resolve the issue. We truly appreciate your feedback and your patience as we work to assist you. Thank you! POIZON
DAMAGED SHOES ! Not WORTH IT!
Shoes came in later than expected and when they FINALLY ARRIVED they came DAMAGED! I wore it and not even 5 min of having them on the WHOLE BOTTOM PART FELL OFF!!! Really bad CUSTOMER SERVICE they only said “SORRY WE CANT DO ANYTHING ABOUT IT BUT GIVE U A $40 coupon on your next order! $40 coupon !??? I SPENT ALMOST $300 on some DAMAGED PAIR OF SHOES! TOTALLY NOT WORTH IT ! I WONT BE BUYING FROM THIS SITE AGAIN!
Reply from POIZON2025-03-27
Hello there, We’re truly sorry to hear that the shoes did not meet your expectations. Your satisfaction is extremely important to us, and we regret any disappointment this may have caused. Our customer support team will be reaching out to you shortly to understand the issue better and explore possible solutions. If you need immediate assistance, please don’t hesitate to contact us. We truly appreciate your feedback and will do our best to improve your experience. Thank you! POIZON
Amazing products
Amazing products. I’ve bought from Poizon twice now and will continue to buy from them. It’s the perfect app.
Package delivered and arrived as…
Package delivered and arrived as advertised. Great service from start to finish.
It was perfect! They came quickly, they look exactly as they did online, and my girl loved them
It was perfect
POIZON is legit !
I ordered a pair of Nike's & they are authentic , look exactly as posted on the site & I am in love with them 💜 POIZON checked them for authenticity & then shipped them straight to me via UPS ground . It took about a week & a half , but the shipping costs were low , so it was worth the wait . I believe they have other options available for faster shipping times as well . I will definitely be a return customer !
It took a little longer than the last…
It took a little longer than the last time I order but overall everything was great
Certificate of Authenticity A+Plus A 👍🏿
I honestly like the fact that my shoe's came with a certificate of authenticity. Just proves to me you guys are THE REAL DEAL and #1 Shoe shop with far more the best experience I've ever had ordering from a site or App. Very easy and fast. Pictures of your products are always just as the same if not BETTER than the photos. These Jordan Columbia blue 11 2024 are icey. I'll be most CERTAINLY purchasing again and again. I could use some new wardrobe soon. Thank POIZON TEAM
Highly recommend
Website had a great selection of shoes. Order was handled perfectly.
Got here in good condition but took…
Got here in good condition but took awhile and the shoes were pretty small
The shoes were not what was expected.
Reply from POIZON2025-03-24
Hello there, We’re truly sorry to hear that the shoes did not meet your expectations. Your satisfaction is extremely important to us, and we regret any disappointment this may have caused. Our customer support team will be reaching out to you shortly to understand the issue better and explore possible solutions. If you need immediate assistance, please don’t hesitate to contact us. We truly appreciate your feedback and will do our best to improve your experience. Thank you! POIZON