POIZON (www.poizon.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 29% give 1 star; The business has replied to 47% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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badband · 3 reviews · Experienced 2025-05-12 ·
★★★★★
I want to inform about a fake store…
I want to inform about a fake store POIZON in Pakistan which is using original brand name .they are scammers and robbing people their logo colour is PINK PURPLE and the same name POIZON.PLZ action should be taken by real owners of POIZON .
The process is very straightforward, which is great. I understand that depending on the shoe the delivery time is different but still I like the updates on that which have been accurate so far. My shoes arrived in great condition. The only thing I noticed that could be improved is the app gui on a tablet. The shoe profile images when searching through shoes is kind of funky. The picture gets cut off. Also when buying a shoe sometimes the purchase button disappears.
Shipped quite fast, they had my size and I got exactly what I ordered in perfect condition. Came with the exclusive accessory that comes with the limited edition shoes I ordered. 10/10 Absolutely perfect, zero complaints.
M
MikeKing · 3 reviews · Experienced 2025-04-24 ·
★★★★★
The sole of the shoes are different from the original manufactured shoes
In May of 2024 I purchased a pair of Nike Jump GT 2's. I only wore them 4 times in the summer of 2024 when I got them. It's been a year later, I just recently wanted to wear them. When I took them out of the box I noticed that the shoe's were dull in it's color from a bright white to a yellowish white. That was odd to me. So I Google the shoe to inspect deeper about the shoe and noticed that the Nike.com version of the
Jump GT 2's have a sole of the shoe that was a see through sky blue sole while these are just a sky blue sole that you can't see through. That's when I realized that this store is a store from China and that their authentication process could not be 100% honest to it's buyer's because it would have noticed this. At this point I feel that I was scammed. So I went to wash the shoes and after I washed the shoes the soles where destroyed, the paint had came off on some parts of the soles, like chipped scrape marks. The shoes got white but the soles were destroyed. Smh I have a pair of the silver Jump GT 2's that I bought directly from Nike and noticed that the soles were completely different. The Nike brought shoes were made of a foam made material the Poizon bought shoes were of a rubber material with white looked painted on. I instantly contacted Poizon by email. And they emailed me back saying that they go through a thorough authentication process which has to be a lie. I'm sure because I noticed that the soles of the shoes were different in material and color. I will not buy from this website again.
Reply from POIZON2025-04-28
Hi there,
We’re sorry to hear about the issues you encountered with your Nike Jump GT 2's and truly regret the inconvenience caused. We'd love the opportunity to investigate this further and assist you properly.
We’ve already submitted a request through the platform for additional information — whenever you have time, please share your order ID, or you can also contact us directly at [email protected]. Once we have the necessary details, our team will carefully review your case and work towards an appropriate resolution.
Thank you again for letting us know. We value your feedback and are committed to making this right for you as soon as possible.
Best regards,
POIZON
I got exactly what I ordered looks, it great and is comfortable. The shipping took about 2 weeks from china, which is the worst part, other than that, I was very pleased.
Perfect ligo sweater, although in saying that need more apparel for plus sizes. Thanks so much. And also make it local at tge NIKE SHOPS IN NEW YORK BRONX AND SURROUNDING AREAS. THANKS
I never write bad reviews, but this time I have to because I am really upset. If there were an option for zero stars, I would give it. I bought a Yushuai 13 Boom basketball shoes for over $300 and wore them only twice before the foam layer on the bottom burst. I contacted Poizon’s support, and they are not allowing me to exchange or return the shoes. I received zero customer service, and I will never recommend this product again. Good luck!
Reply from POIZON2025-04-21
Hi there,
We’re sorry to hear about the wear on your Yushuai 13 Boom shoes and the trouble you experienced with after-sales support, and we’d like to take a closer look to help get it sorted.
We’ve submitted a request through the platform asking for more details — when you get a moment, please share your order ID, or feel free to reach out to us directly at [email protected]. Once we receive your information, our team will review the case and work on a proper solution.
Thanks again for bringing this to our attention. We appreciate your patience and are committed to resolving this as soon as possible.
Best regards,
POIZON
I bought a pair of Kobes, purple and white, for $300 my son wore them 4 times and the sole busted on each shoe, came unglued I reached out to the company, I was not expecting a brand new pair or a full refund, but all they offered to do is give me a $40 credit towards my next pair of shoes. Again I didn’t expect a full refund or free shoes but a $40 credit on a $300 pair of shoes he wore 4 times is a slap in the face. I will never purchase from them again.
UPDATES- Everyone can see that they replied to my review and said to reach out to customer service with my order number so they could further assist. I did that same day and they have yet to respond. Nothing. Why tell me to reach out for no reason. Unbelievable!
Reply from POIZON2025-04-21
Hi there,
Sorry to hear about the condition of the Kobe shoes — performance issues after only a few wears on a premium product are not something we take lightly. We also regret that the resolution offered didn’t meet your expectations.
We’d like to take a closer look into this for you. Please send us your order number at [email protected] or reply through the platform so our team can properly assess your case and work on a more suitable resolution.
We appreciate you bringing this to our attention and are here to help.
Best regards,
POIZON