Quill.com (www.quill.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
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Dr. Barbara Jackson · 1 review · Experienced 2026-07-02 ·
★★★★★
ALWAYS GREAT OPTIONS
I used for many years when I worked for various organizations. They have always been top tier. The quality and value of products cannot be beat. I introduced them to co-workers for a better option than the usual chain stores. When I started my business, I knew that Quill would be my supplier for more than just office supplies.
Reply from Quill.com2026-07-06
Thank you for your kind words Dr Jackson. It's always great to hear from a satisfied customer! We would like to contact you for some additional information- I've requested your contact information and look forward to your reply.
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DENISE · 3 reviews · Experienced 2026-06-26 ·
★★★★★
Never received complete custom order
We ordered custom envelopes for our billing period. The envelopes were on our acct as billed and shipped. Never received. Finally, after billing period past, we received half our order. Multiple calls to customer service did not resolve. Their final solution was to cancel our order and start over, completely forcing us to miss our billing deadline. We had to purchase what we needed at a local big box store. Terrible customer service and delivery service.
Reply from Quill.com2026-07-06
We're sorry to hear about the issues you experienced with the order of customer envelopes. I have requested your contact information. Please consider releasing your contact information so we can investigate the circumstances and details of your order and see how we help.
Thank you for your kind words; that’s the positive experience we love to provide.
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Gina · 1 review · Experienced 2026-06-30 ·
★★★★★
I connected with chat because I…
I connected with chat because I received and email to get $25 off for more than $150 purchase and meeting due date. I sent proof to the chat person and it was honored. I appreciate the help and mostly honoring the coupon. Thanks for the customer service and caring about our savings. Thanks, Gina
Reply from Quill.com2026-07-01
Glad we could fix the situation. It’s all about Relentless Customer Service… thanks for sharing!
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Robert Anderson · 2 reviews · Experienced 2026-06-30 ·
★★★★★
Great price on the exact item I wanted
Reply from Quill.com2026-07-01
That’s the positive experience we love to provide. Thanks for sharing your experience—it means a lot to us.
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Chasity · 1 review · Experienced 2026-06-30 ·
★★★★★
Excellent Company
The website is easy to use and find items. The arrival of the orders never takes long. If there is an issue or error the company always finds a way to correct it and I have never had an issue with refunds. I also save money on items we use a lot being a rewards member.
Reply from Quill.com2026-07-01
Great to hear! We're so happy you’re loving how easy it is to find your items at great prices, get fast shipping and enjoy reward benefits. Thanks for sharing.
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Kwa · 6 reviews · Experienced 2026-06-01 ·
★★★★★
I love to order and have the pay by…
I love to order and have the pay by invoice option very convient.
Reply from Quill.com2026-07-01
We’re thrilled to hear you love to place orders and are enjoying net 30 terms!
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jennifer · 1 review · Experienced 2026-06-30 ·
★★★★★
The website is very easy to navigate…
The website is very easy to navigate and there are so many different choices of products
Reply from Quill.com2026-07-01
We love making shopping easy and providing a great product selection. Always happy to hear from a satisfied customer!
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Karla Loreese · 1 review · Experienced 2026-06-28 ·
★★★★★
The easy of the systems navigation
Reply from Quill.com2026-06-29
We love hearing that you found the website easy to navigate and we were able to provide you great service.
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Annette · 1 review · Experienced 2026-06-29 ·
★★★★★
It's easy to order on the Quill…
It's easy to order on the Quill website, customer service is always helpful when I have questions about a product and the supplies that are ordered are delivered quickly and on time :)
Reply from Quill.com2026-06-29
We love hearing that you found the website easy to navigate and we were able to provide you great service. It’s all about Relentless Customer Service
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Mark · 1 review · Experienced 2026-06-29 ·
★★★★★
Website a bit confusing and way too…
Website a bit confusing and way too many offers.
Reply from Quill.com2026-06-29
We’re sorry you are receiving more offers than you want and would like to assist you with any questions you might have about the website. I have requested your contact information. If you would like provide your contact information, we can reach out to you and try to help.
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Reid · 4 reviews · Experienced 2026-06-29 ·
★★★★★
easy
easy, user friendly
Reply from Quill.com2026-06-29
We’re so glad to hear that! Making our website easy to use is one of our goals.
Was easily able to place order quickly online &
looks like likely to get shipped tomorrow.
Reply from Quill.com2026-06-30
Easy ordering, great product selection, and fast delivery are what we strive for every day. Thanks for sharing your experience!
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Walter · 1 review · Experienced 2026-06-29 ·
★★★★★
Price of paper considerably more than…
Price of paper considerably more than last purchased about 3-4 months ago.
Reply from Quill.com2026-06-30
We understand there has been uncontrollable price increases for many items in today's market. One great way we have to save money and reduce the price cost is by using earned rewards points for $ off savings on the order. As well always check for HOT DEALS and sale items on our website.
I have also requested your contact information. If you would like provide your contact information, we can take a second look at your type of account to see if you are a reward+ member which provides you cheaper paper benefits and other savings.
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Lynn L. · 4 reviews · Experienced 2026-06-29 ·
★★★★★
I like finding the products I want and…
I like finding the products I want and need. I get confused by the offers for rewards, though. I saw several emails about that too.
Reply from Quill.com2026-06-30
Making our website easy to use and providing helpful support is what we strive for every day. If you have any questions or concerns about the offers or rewards, please reach out to our Customer Service at 1-800-982-3400 where any agent will be happy to help you.
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LaTasha Carter · 1 review · Experienced 2026-06-05 ·
★★★★★
I love the idea of having my paper and…
I love the idea of having my paper and ink delivered to my door, but I want to make sure, it's being delivered to the correct address. My last order resulted in my having to go to the store to purchase my supplies due to the delivery service delivering my order to the wrong address.
Reply from Quill.com2026-06-29
We’re sorry for the issues with your past delivery. I have requested your contact information. If you would like provide your contact information, we can look into putting a delivery instruction on the account, assist with any credit due as well as report the incident to the carrier.
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susan mclaughlin · 3 reviews · Experienced 2026-06-27 ·
★★★★★
Easy
Easy, accurate, efficient
Reply from Quill.com2026-06-29
Thank you for your kind words; that’s the positive experience we love to provide. We love making shopping easy!
