Everything about my purchase and…
Everything about my purchase and delivery. Came on time as expected. My daughter's love their outfits and shoes. Thank you and keep up the good work.
Rainbow Shops (www.rainbowshops.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 68% of negative reviews. Last updated 2026-08-10.
Everything about my purchase and delivery. Came on time as expected. My daughter's love their outfits and shoes. Thank you and keep up the good work.
To whom it may concern As always, I want to be honest with you; sometimes I prefer not to comment and just let it pass. but to this time I’m not going to hide it anymore. I prefer shopping online rather to visiting an any Rainbow store . Because of the negative experiences I’ve had; and I always leave the store feeling sad and very disappointed. This isn’t the first time; it has happened to me twice now. I hope that by sharing this the issues get resolved and they correct the flaws that truly damage the store’s name and reputation. The employees have very rude attitudes, they always look sour, and you can’t ask them for anything or seek help. They don’t try to be kind and friendly with the customers . they work as if they are completely frustrated; even ringing up a sale or processing any transaction feels like a burden or a source of frustration for them. They don’t even provide you the fitting room service. It feels like they are so hostile toward you; it’s a nightmare for the customer. I want to emphasize that I’m not saying this to hurt anyone . and am I not doing it because I’m a frustrated person or anything like that; I’m mentioning it because I was asked about it. This is very unpleasant to go to shopping and encounter such toxic people with attitudes; nothing good comes from that. I have nothing else to add. My apologies to all. I hoping that my next visit to a Rainbow store is a much better experience than what I’ve been seeing lately. Thank you very much for your attention and for allowing me to be part a Rainbow customer.
We are sorry to hear you were unhappy with your recent store experience. We are always working to improve and will share your feedback with the district manager. If you have further questions or concerns, please don't hesitate to contact customer service at 844-572-4626.
I love everything about Rainbow!! I really hate the location in El Paso closed now I have to order online only. It's nothing like the in-store experience, really going to miss y'all.
The items are just what I needed , they fit & look very beautiful. The price was great.
It was very convenient to pick up at the store. The ladies there are very personable.
It was on time and everything fit perfectly
The amazing price I got on such wonderful quality pants is insane. Free shipping to the store for pick up as well! Simply the best customer service too.
I love the sandals that I've received , very elegant the paddens are very soft and comfortable for a long day wear . I also love that the items didn't take too long but the shipping was on time .
I like the fact that they keeping up with fashion for the plus size girlys! However plus size come in all shapes and form, so i think they should add more material in the arms,waist and thigh area of the clothes if the material is not stretchy! Or add more 4x and 5x to the collection!
I normally order work flats, and they are colorful, beautiful, comfortable and true to size. I also, get compliments as well not expensive. Would recommend to my friends and family. Keep bringing in those flats.
Arrivals perfect time. Items as advertised. Good fit, happy customer.🤗
I ordered a dress for a party and to have it shipped to the store. The order came faster than the original date and i picked it up with no issues
I'm a loyal Rainbow shopper
Fast shipping and great product availiability.
The white skirt was very pretty, just what I was looking for. The price was great and the quick delivery was super.
All items were too big
I ordered size 8 which is my size and they are too too big It showed that they would be right to the size. False advertising. You should have stated to order a size smaller. You should rightfully send me both pairs a size 7 with no charge.
We really appreciate your feedback regarding the sizing! We know how frustrating it is when an item doesn't fit the way you expected, and we're continually updating our size guides to prevent this. In the meantime, please give our customer service team a call at 844-572-4626—we'd be happy to help you with an exchange or return.
On pick up attempts door locked despite posted time and encountered the rudest employee. Call the store and corporate without concern or call back.
We apologize for your recent experience at Rainbow. We would like to hear from you so that we can continue to improve. Please call customer service at 844-572-4626.
My Order Arrived On Time And Everything Was Pack Well And Nothing Was Damage
202 reviews matching