Enjoy using Rakuten to make a little…
Enjoy using Rakuten to make a little extra money
About Rakuten (USA)
Data updated- Website
- www.rakuten.com
- Category
- Shopping & Fashion
- Location
- United States · San Mateo
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 32% (12/38)
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Is Rakuten (USA) legit?
Rakuten (USA) (www.rakuten.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 32% of negative reviews. Last updated 2026-08-10.
What people say
Usually works VERY well and is easy to use.
Usually works VERY well and is appreciated.
READ THE FINE PRINT
Make sure and read and re-read the fine print. I have been screwed over by Rakuten more than once.
It is always great to have an offer…
It is always great to have an offer from Rakutan. Its like getting free money for something that I was going to buy anyway! It hard to beat that!
I have used Rakuten for many years and…
I have used Rakuten for many years and they are consistently good. It's nice to get a little money back on the items you have to buy anyway.
I have been with Rakuten for a few…
I have been with Rakuten for a few years now and I have had a pretty good overall experience with them. I do enjoy the discounts at the stores that I shop at online and in-store and I like that I do get my rebates quickly.
I was invited by a friend and made a…
I was invited by a friend and made a purchase to qualify for the $50 promotion. Then I invited a friend. My friend made a purchase and invited another coworker. When we had all qualified, they shut down all of our accounts so they wouldn’t have to pay out. The person who invited me was a member for over 6 years. They claimed that inviting other people is a terms of service violation. Kind of a crazy policy if you’re offering financial incentive for it. If anyone else has had this happen, let me know. We’re looking to get 40 people together to file a class action lawsuit.
Reply from Rakuten (USA)2026-07-13
Hi there - At Rakuten we are very proud of the generous incentives we offer to people who refer new members. These referral incentives are awarded for new members who have never signed up before and who do their own shopping through Rakuten. Our automated systems try to prevent us from paying referral bonuses which do not meet this criteria. If you think our systems have made an error and would like our customer service team to take a second look, please email us the details to [email protected].
I have not received a check from you…
I have not received a check from you for a long time. You said I needed a new address. So I did that a few times , and still no check. Just wondering where my money goes? Thank you, Judith Stainfield 1646 Elmhurst Street Chula Vista, Ca. 91913
Reply from Rakuten (USA)2026-07-13
Hi Judith - Please email us at [email protected] and our team can assist with your account.
Easy way to get cash back
Easy way to get cash back, I get PayPals from stuff I buy for work and home. I thought it was a scam or something, but I've used them for years and have got back hundreds of dollars over time.
Love Rakuten!
Lovely chance to get money back for…
Lovely chance to get money back for things you already planned on purchasing.....
WRONGFULLY CLOSED MY ACCOUNT BECAUSE OF…
WRONGFULLY CLOSED MY ACCOUNT BECAUSE OF A VINDICTIVE MANAGER NAMED LINDSEY. didn’t do anything she accused me of I reported to the BBB
Reply from Rakuten (USA)2026-06-29
Hi there - At Rakuten we are very proud of the generous incentives we offer to people who refer new members. These referral incentives are awarded for new members who have never signed up before and who do their own shopping through Rakuten. Our automated systems try to prevent us from paying referral bonuses which do not meet this criteria. If you think our systems have made an error and would like our customer service team to take a second look, please email us the details to [email protected].
While all the clothing fit
While all the clothing fit - there was very little that I liked. I was expecting clothes that I could wear into my office. I only received 1 pair of shorts, no pants. Don't feel like they got my styling directions correct
Great experience
Great experience! Great quality clothes! Website easy to use!
I've been using Rakuten for over 10…
I've been using Rakuten for over 10 years now. They are prompt about sending out checks and good about not over "spamming" you with their emails. They have a good variety of stores and I only wish it was more consistent with the participating stores. But that isn't their fault.
It's reality and must login brother
Love the experience with Rakuten!
Have been using this app for years
Have been using this app for years, absolutely love it, and love the savings!
Do You Like Saving Money?
This is a terrific way to save a little money! I believe this is an updated program because I find it automatically adds percentage savings to my purchases.
Love having this site
Love having this site. Easy to get rewards and a check comes quarterly.