For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Rakuten (USA)

201 reviews

4.1201 reviews
Write a review

About Rakuten (USA)

Data updated
Website
www.rakuten.com
Category
Shopping & Fashion
Location
United States · San Mateo
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
32% (12/38)
Do you own Rakuten (USA)? Claim this profile for free and start replying to reviews.

Is Rakuten (USA) legit?

Rakuten (USA) (www.rakuten.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 32% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 4 reviews · Verified · Experienced 2026-08-01 ·

Rakutan is a great service

Rakutan is a great service. Keeps you updated and informed on everything. Easy to use.

S
Shae · 7 reviews · Verified · Experienced 2026-07-27 ·

Always worth using Rakuten!

C
Chloe H · 2 reviews · Verified · Experienced 2026-08-04 ·

They pay me to shop

They pay me to shop! I make a small percentage from purchasing from participating businesses that I have always shopped from. I receive a check every three months. It's a great service!

High quality pictures and frames

Website is easy to navigate, very well organized. Tons of product. High quality pictures and frames. I am a repeat customer and I love the selection and the finished product. I have several of their canvases on my walls. Whatever you are looking for you are sure to find it here. Fast delivery for a custom product. I would give 6 stars if that was available. Great job GBC!!!!

Did not receive my cash back.

Bought a Herman Miller chair with 10% cash back and never received it. After emailing proof of purchase Rakuten closed my case stating I never made the purchase. It was my first time using it and my last.

Reply from Rakuten (USA)2026-07-30

Hi there - Send us an email at [email protected] and we'll be happy to investigate this further for you.

Rakuten has been great

Rakuten has been great. The savings they offer are wonderful. I would though like to see more involvement with veterans in my opinion. The other it would be wonderful if Rakuten would notify customers when their accounts are available for raising his or her credit availability instead of saying we review it all the time and we will let you know if we decide.

Simple Free & Easy way to get cash back from purchases

I have used Rakuten for years and find it a fantastic way to get money back from items I buy. I save the money in a special account I call “mad money” that I allow myself to purchase items I don’t need but want. I even took a small trip with money I had saved in my mad money account from Rakuten. I joined it many years ago when it was called Ebates. Try it you have nothing to lose. It is FREE and in today’s economy a smart way to get a little money back from purchasing items you purchase anyway.

You shop anyway, so get some money back!!

You shop anyway! May as well get some money back! Super easy to use, I have received a lot of money returned to me by using this app, and it's such a great idea! So thankful for Rakuten! If it is easy, and you get money back from shopping you are doing already, why WOULDNT YOU!

Money real, Pop-ups annoying

I've been using Rakuten for years. Pay outs are tiny, but real. My only complaint is the constant pop-ups they deliver. If I'm buying something on Amazon, they pop-up saying item is cheaper on some website I never heard of. Unfortunately they don't factor in the free shipping of Prime. Wish they would at least wait until I put something in my cart before popping up. With JCP they start running through and testing multiple Promo Codes. Unfortunately even the working ones are usually worse then the Promo code the store sent me. Worse pop-ups are ones notifying me store no longer participates. But I'll keep using Rakuten because if I'm buying something anyway, I might as well get a few dimes back.

Free money Baby

Free money Baby ! What else can I say? Free & easy to sign up for the RAK! No fees ever! If you are purchasing products online please sign up. I have gotten 1% - 15% back on purchases. Mostly it's 1% - 3%. Companies will have specials rates at times that run higher. I got 10% back on a JBL bluetooth speaker. You're getting 1%-3% back on your credit card? Now boost that with 1% - 3% (or higher) from Rakuten. Oh, if something is on sale no Cash back. You already saved : ( . I do not buy food online, so I don't know about that.