Money & Insurance

Rapyd

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292 reviews

★★★★★

2.5292 reviews

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About Rapyd

Data updated 2026-10-24

Website: www.rapyd.net
Category: Money & Insurance
Location: Singapore
Status: Unclaimed
Last 12 months: 3 reviews
Replies to negative: 66% (118/178)

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[email protected]www.rapyd.net

About this business

RAPYD PAYMENT SOLUTIONSPayments and Payouts for Every BusinessLiberate global commerce with the payment provider that gives you all the tools your business needs to accept, send and manage payments everywhere. From Fortune 500s to ambitious technology upstarts, Rapyd is the payments solution provider that makes it easy to get started fast and grow your global reach.Why Rapyd?Higher Authorization Rates: Up to 97% authorization rates mean fewer declines and more revenue.Fast Onboarding: 80% instant approvals.More Payment Methods: A principal member of Visa, Mastercard and Amex with hundreds of payment methods accepted globally, including stablecoin payment solutions.Use Rapyd ToAccept Credit and Debit Cards: World-class payment gateway solutions and direct Visa and Mastercard Acquiring in Europe, the UK, LATAM, Hong Kong and Israel.Offer Alternative Payment Methods: Apple Pay, Google Pay, stablecoins, bank transfers, real-time payment networks, popular eWallets and more.Send Payouts: Rapyd’s unmatched payout network connects you to 190+ markets and more than 120 currencies with bank transfers, real-time payment networks, instant card payouts and stablecoins.Create Multi-Currency Business Accounts: Rapyd provides the best business account solutions for global money management, including the ability to create multiple accounts, sub-accounts and local account numbers in 40+ countries.Issue Physical and Virtual Cards: Rapyd’s multi-country card issuing API gives you the ability to issue your own pre-funded cards..Frequently Asked QuestionsWhat Industries Does Rapyd Support?Rapyd can onboard clients from a wide range of industries and use cases. We also have robust support for independent sales organizations (ISOs), payment facilitators (PayFacs), independent software vendors (ISVs) and referral agents.Rapyd’s Payment Gateway, Direct Card Acquiring, Payouts and Multi-Currency Business Accounts are ideal for: B2B, eCommerce, Marketplaces, iGaming, Online Gaming, Creator Platforms, Online Trading, Forex, Digital Goods, Crypto Exchanges, Online Travel and more.Rapyd's in-store POS payment solutions are ideal for retail, services, hospitality, restaurants, travel and leisure, and gyms and membership organizations.What Countries Does Rapyd Support?Rapyd can onboard new merchants from the UK, Europe (EEA), LATAM, APAC, and Israel. We allow merchants to accept and send payments worldwide from more than 190 countries and in over 120 currencies.What Payment Methods Can I Accept?Rapyd supports hundreds of payment methods, including credit cards and debit cards, digital wallets, bank transfers, stablecoins and digital cash vouchers.What Integration Options Does Rapyd Provide?Rapyd has no-code, low-code and API options. Get started quickly with our plugins, payment links and virtual terminals. Create customizable and secure checkout experiences with our hosted checkout and developer toolkit, or integrate directly with our powerful API.Is Rapyd a Payment Gateway?Yes, Rapyd can provide your payment gateway. You can also add Rapyd Card Acquiring to your existing payment gateway. With pre-built integrations to the most popular Gateways, Rapyd makes it easy to get started no matter your payment needs.What Makes Rapyd the Best Payment Solution Provider (PSP) for My Needs?Rapyd is the best PSP for businesses that value:High Conversion Rates: We are a top Visa and Mastercard acquirer with some of the best conversion rates globally, which consistently outperform global benchmarks.Fast Onboarding: Rapyd's AI-enabled onboarding can approve new clients in minutes. That means merchants start transacting faster and partners earn new revenue quickly.80% of approvals are completed within 24 hours97% of approvals in under 48 hoursRated 9.7/10 for onboarding speed by partnersFast, Flexible Settlement: Settle daily in your preferred currency, including stablecoins.End-to-End Payment Solutions: With online and in-store payments, payouts and global accounts, Rapyd provides end-to-end, global payment solutions.

Written by the business, not verified by us.

Is Rapyd legit?

Rapyd (www.rapyd.net) has a 2.5 out of 5 rating on OK.one, based on 292 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

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292 reviews matching

Joshua YoungUnited Kingdom · 6 reviews · Experienced 2022-09-06 · Posted 2022-10-04

★★★★★

They keep your money and ignore you.

Signed up for them and they allow you to take payments right away but they don't make it clear that they will hold that money for over a month whilst they check your application. Why would they allow you to take payments if they need to check you? Absolutely no way to get hold of a human and I still don't have my money. 100% avoid. Update 17/10/2022 6 weeks later and still no word from them or response from support.

Reply from Rapyd2022-10-06

Dear Joshua, Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the verification process. Any funds collected during this time will be released to you following a final determination of your eligibility to collect payments. Please note that funds collected might need to be held for an extended period of time to take into account potential chargebacks. For further information please take a look at our Merchant Service Agreement-https://www.rapyd.net/rapyd-services-agreement/ Have you tried contacting directly your Account Executive or our support team again? If not, please contact them at [email protected] or submit a new ticket within your client portal: https://dashboard.rapyd.net/settings/support-center/open

PaulUnited Kingdom · 1 review · Experienced 2022-09-27 · Posted 2022-10-01

★★★★★

SCAM company

SCAM company. They take your money and do not let you withdraw it or refund it. This company should be allowed to operate. If you create a ticket with their support, they will send an email saying the appropriate internal department will be in contact with you shortly, but you will not hear from anyone. No response will be received if you try follow it up. DO NOT USE THEM

Reply from Rapyd2022-10-02

Dear Paul, We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds. Similarly, Rapyd will hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers. For further information please take a look at our Merchant Service Agreement-https://www.rapyd.net/rapyd-services-agreement/ Have you tried contacting directly your Account Executive or our support team again? If not, please contact them at [email protected] or submit a new ticket within your client portal: https://dashboard.rapyd.net/settings/support-center/open

Huy TommyVietnam · 1 review · Experienced 2022-08-17 · Posted 2022-09-21

★★★★★

Rapyd is scam company

They said that KYB approval can take up to 30 days. They hold all payout. Every time I mention the payout timeline, they go silent and ignore me. Scam company !!!

Reply from Rapyd2022-09-22

Dear Huy, We understand that the verification process can be frustrating, but Rapyd is obligated to comply with strict financial regulations. If you require additional information or have any questions regarding this verification process, please take a look at our Merchant Service Agreement - https://www.rapyd.net/rapyd-services-agreement/

KingUnited Kingdom · 3 reviews · Experienced 2022-09-15 · Posted 2022-09-15

★★★★★

If I could rate 0 stars I would

If I could rate 0 stars I would - these guys are crooks I made an account and started the application process and didn't receive any update until 10 days later when they told me I wasn't approved The money I had collected was on hold during this time and I couldn't recieve it until the application process was over - I was told that I would receive all settlements regardless of whether I was approved or not.. Long story short these guys charged me $75 of my money for "transaction fees" and closed my account without my consent

Reply from Rapyd2022-09-15

Hello, We understand that this can be frustrating. As you know, Rapyd must comply with strict financial regulatory requirements that can often change without notice. Please take a look at our Merchant Service Agreement and list of Global Prohibited and Restricted Businesses: https://www.rapyd.net/rapyd-services-agreement/ https://www.rapyd.net/restricted-businesses/"

Jakub PutyłoPoland · 1 review · Posted 2022-09-06

★★★★★

I recommend Rapyd!

Working for some time with Harrison Jacobs & Rapyd. They really boosted our possibilities when it comes to offering payment solutions!

Reply from Rapyd2022-09-15

Thank you so much for amazing your review! We work very hard to provide a good experience for our customers, and every review that we get is really important.

SeanIreland · 8 reviews · Posted 2022-09-05

★★★★★

Great payment solution

We have been using Rapyd since June, I can only say good things about the payments, the support and openness as a company in terms of listening and solving issues, Harrison is an amazing contact to have there and everyone I have dealt with has provided quick support and resolution when needed. It will cut thousands off our annual merchant fees! What's not to like!

Reply from Rapyd2022-09-15

Hi Sean, thank you so much! Our teams are working very hard to provide a good experience to our customers, and every review that we get is really important to us.

Alban DidaAlbania · 1 review · Posted 2022-09-05

★★★★★

Great costumer experience

Great costumer experience. Harrison was really helpful. Very happy with the product.

Reply from Rapyd2022-09-15

Hi Alban, thank you so much for your review! We will make sure to inform Harrison! Our teams are working very hard to provide a good experience to our customers, and every review that we get is really important to us.

Architettura DigitaleItaly · 9 reviews · Posted 2022-08-21

★★★★★

Caution

Caution : while we were registering our Company filling the form, they closed our application in one second sending an email. Very, too RAPYD. You answered but this Is riduculous. Our Business perfect. Continue believe and working with Paypal.

Reply from Rapyd2022-09-04

Hello, We understand that this can be frustrating. As you know, Rapyd must comply with strict financial regulatory requirements that can often change without notice. Please take a look at our list of Global Prohibited and Restricted Businesses: https://www.rapyd.net/restricted-businesses/

World Hosting LTDNigeria · 2 reviews · Posted 2022-08-08

★★★★★

Settle my balance or refund me

Hello, Where is my money? Is rapyd.net a scam system? Do you want me to report your company? Settle me my balance or refund my client. Why is it so difficult for you?

Reply from Rapyd2022-08-14

Hello, Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the verification process. Any funds collected during this time will be released to you following a final determination of your eligibility to collect payments. Please note that funds collected might need to be held for an extended period of time to take into account potential chargebacks.

Taimoor KhanPakistan · 2 reviews · Posted 2022-08-05

★★★★★

I had no chargeback on my sales and…

I had no chargeback on my sales and everything was running smooth. Every transaction was verified. But suddenly I received an email that they have shut down my account without any reason. I repeat without any reason. If there is no chargeback and everything is running smooth why they are shutting down the account. Even I told them, I am ready to give you any supported documents to verify my account and transactions. Dear readers keep in mind they will torture you mentally, and no one will help you from there team member. Pathetic service. Spread the word and save others.

Reply from Rapyd2022-08-14

Dear Taimoor, We understand that this can be frustrating. As you know, Rapyd must comply with strict financial regulatory requirements that can often change without notice. Please take a look at our Merchant Service Agreement and list of Global Prohibited and Restricted Businesses: https://www.rapyd.net/rapyd-services-agreement/ https://www.rapyd.net/restricted-businesses/"

WitoldCanada · 1 review · Posted 2022-07-29

★★★★★

Wasted 3 months on them

I wasted 3 months on the approval process, waiting for bug fixes and unresponsive support (one of my tickets hasn't been addressed in more than a month despite my multiple email and phone requests for a simple update). After those 3 months, after contacting one of the sales representatives I learned that Rapyd won't be able to unlock Indian payment methods for my business registered in Poland. They could have said this to me at the very beginning as I communicated from the start that India is the most important market for me. Furthermore, Rapyd's Woocommerce integration is so poorly made, that it's pretty much unusable from the end client's perspective. I sincerely regret my decision of signing up with Rapyd and not pursuing solutions of their competitors during those 3 months. My business would have been in a much better place now.

Reply from Rapyd2022-07-31

Hello, We apologise for any negative experience that you may have had with Rapyd. We understand that the verification process can be frustrating, but Rapyd is obligated to comply with strict financial regulations. If you require additional information or have any questions regarding this verification process, please take a look at our Merchant Service Agreement and list of Global Prohibited and Restricted Businesses: https://www.rapyd.net/rapyd-services-agreement/ https://www.rapyd.net/restricted-businesses

Victorine YAPO AKOFrance · 5 reviews · Experienced 2022-07-27 · Posted 2022-07-27

★★★★★

A PURE SCAM BE CAREFUL

A PURE SCAM BE CAREFUL! They approve your account so that you can receive payments and once they have to make the first payment into your bank account (7 days delay), they block your account without explanation. Of course, they let you collect as much money as possible during these 7 days. Before I even cashed the first cent I provided all the proofs of my company as requested (information that was scrupulously studied and approved). When they suddenly blocked my account, without any explanatory reasons, the day I was supposed to receive my first transfer (a pure coincidence of course 🙂 . ALL the proofs of delivery with tracking number + photos taken before each package with customer address and tracking number were sent to them in order to get my money back. I have NO claim for refund but impossible to recover any penny generated by my business. This represents several thousand euros). They kindly redirected me to the pseudo conditions of use which stipulate "We reserve the right to sequester your funds partially or totally for an indefinite period". Since when does a "bank" reserve the right, at its own discretion, to steal your money without cause? Be careful, while doing research, I came across thousands of cases similar to mine. A pure scam! I lost several thousands of euros and a legal procedure is currently launched. Many customers who were scammed in the same way are joining me in order to build a solid case and to close down this pseudo bank for good. Do not hesitate to contact me if you have been a victim.

Reply from Rapyd2022-07-31

Dear Victorine, We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds. Similarly, Rapyd will hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers. For further information please take a look at our Merchant Service Agreement: https://www.rapyd.net/rapyd-services-agreement/

Harber KIngPakistan · 1 review · Posted 2022-07-24

★★★★★

Very very poor they are scammers and…

Very very poor they are scammers and not withdraw your money they not give payouts

Reply from Rapyd2022-07-25

Hello, We apologise for any negative experience that you may have had with Rapyd. Please note that Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the receipt of funds. Similarly, Rapyd will hold a portion of your funds for a fixed period of time to take into account potential chargebacks from your customers. Please take a look at our Merchant Service Agreement for more information: https://www.rapyd.net/rapyd-services-agreement/

JulieUnited Kingdom · 4 reviews · Posted 2022-07-07

★★★★★

you people thinking they are good

you people thinking they are good? you wanna give it a try ? you see the ads in Google and you thinking let me start with them and receiving payment quickly? why you don't hold and read this review first! first i saw the ads in Google then i enter and open account and fill the application with my company details. sounds good first yes then i received email am ready to go and accept payment am pre-approved, i was saying ok so i use them in my website and i received the first payment then i stop there and read that i cant have this money if i don't be full approved! i contact them no one answered just the person tell me you can accept payment the money is yours was the only email i got since i open the account, sounds weird, no email from support no calls no information no update nothing. so i ask them to send me the money to my bank account to i Trust them but they never answered me they never ever respond to my email they never tell me any updates about the application. the only one responded was the one say you can accept payment to don't stop your business! what ? don't stop my business? what's the point if i can't have the money the customer pay me !! if i cant receive any emails! my business not gonna be ok if i keep receiving payment using them ! this is a scam company , so i refund my customer but i really don't know if he gonna receive his refund so don't use them be away take my advice and don't enter in many problem with this scam company. don't give it even a try . JUST BE AWAY

Reply from Rapyd2022-07-11

Dear Mesha, Rapyd is obligated to comply with strict regulatory requirements which can often cause delays in the verification process. Any funds collected during this time will be released to you following a final determination of your eligibility to collect payments. Please note that funds collected might need to be held for an extended period of time to take into account potential chargebacks. For further information please take a look at our Merchant Service Agreement: https://www.rapyd.net/rapyd-services-agreement/ If you have any specific payment related questions, please submit a support ticket in your Client Portal: https://dashboard.rapyd.net/settings/support-center/open

MaxUnited Kingdom · 1 review · Posted 2022-06-28

★★★★★

Flexible and reliable solution

I've integrated Rapyd's eWallet white-labelling solution into one of the dominant messaging platforms. Rapyd developed a sophisticated, merchant-oriented payment gateway with different pay-in and pay-out methods. I will keep the 5th star for the next review, which I'm going to share after the product launch.